Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Research human resources functions

1.1 Review business strategy and human resource strategy, clarify human resource issues for review, and document scope of review

1.2 Identify local, state or territory, national and international human resource networks for human resource professionals

1.3 Identify information sources for human resource data and information

1.4 Select a research strategy suitable to the topic and consult with relevant personnel

1.5 Undertake research and review research findings

2 Review policy and procedures frameworks

2.1 Locate policies and procedures relevant to the organisation

2.2 Analyse strengths and weaknesses of policies and procedures

2.3 Consider legislation, regulations and standards that apply to the policies and procedures and the organisation

2.4 Identify sustainability issues that relate to human resource functions

3 Apply ethical framework

3.1 Review ethical requirements associated with the human resource function under review

3.2 Consider ethical obligations of human resource personnel working in the area under review

3.3 Document behaviours associated with working ethically in the area under review

4 Analyse human resource metrics

4.1 Select appropriate technology to gather workforce data and information to review human resource functions

4.2 Identify sources of workforce data

4.3 Collate and analyse data and establish key trends and critical information

5 Report research outcomes

5.1 Identify options for change suited to the organisation’s culture, and any possible change barriers

5.2 Collate, analyse and document key findings of the review

5.3 Write report on outcomes of research

5.4 Develop recommendations for change

Skill 

Performance 

Criteria 

Description 

Reading

1.1-1.5, 2.1- 2.3, 3.1, 4.1, 4.3

• Critically evaluates and applies content from a range of structurally complex texts

Writing

1.1, 3.3, 4.3, 5.2-5.4

• Develops a range of documentation using tone, structure and language suited to context and audience

Oral Communication

1.1, 1.4

• Asks questions to gather information and listens carefully to evaluate information
• Uses appropriate vocabulary and tone in consultation process

Navigate the world of work

2.1-2.3, 3.1, 3.2

• Takes personal responsibility for following explicit and implicit policies, procedures and legislative requirements

Interact with others

1.4

• Selects and uses appropriate conventions and protocols when communicating with relevant personnel
• Forms connections with others who can contribute to effective work outcomes

Get the work done

1.2-1.5, 2.1, 2.2, 2.4, 3.1, 4.1, 4.2, 5.1

• Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficiency and effective outcomes
• Makes routine decisions and implements standard procedures for routine tasks, using formal decision-making processes for more complex and non-routine situations
• Contributes to continuous improvement of current work practices by applying basic principles of analytical and lateral thinking
• Uses the main features and functions of digital tools to complete work tasks and access information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBHRM404 Review human resource functions

BSBHRM404A Review human resources functions

Updated to meet Standards for Training Packages

Minor change to unit title

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.