Modification History
Not applicable.
Unit Descriptor
Unit descriptor |
This unit describes the performance outcomes, skills and knowledge required to assist in the effective implementation of a performance management system and to facilitate employee performance. Please note that this unit does not address the line management responsibilities of performance management; this is addressed in BSBMGT502B Manage people performance. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. |
Application of the Unit
Application of the unit |
This unit applies to human resources officers, or people in similar roles, who work under the direction of a human resource manager. The unit covers the requirement to support the performance management system across the organisation by assisting with the administrative infrastructure, provision of information and advice, and facilitating review mechanisms. |
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Review performance management infrastructure |
1.1. Ensure that all positions have current position descriptions specifying key requirements of the role 1.2. Ensure that managers have provided reportees with performance indicators that are consistent with the position description requirements 1.3. Check that performance appraisal meetings are held in accordance with organisational timeframes, that correct documentation has been completed and that all necessary parties have recorded agreement 1.4. Check that appropriate organisational procedures have been followed for rewarding good performance 1.5. Check that appropriate organisational procedures have been followed for addressing under performance 1.6. Provide advice and support where there is dissention about performance appraisal outcomes |
2. Promote performance management system |
2.1. Clarify goals and methods of the performance management system 2.2. Address any questions from employees about the performance management system 2.3. Arrange or deliver, training or instruction in how to use the performance management system 2.4. Encourage ongoing and regular feedback on performance as well as formal performance appraisals |
3. Collate performance management data |
3.1. Review performance management documentation to establish trends or problem areas which require attention 3.2. Review patterns in skill or performance gaps and consider requirements and options for performance development 3.3. Revise policies or procedures if necessary 3.4. Suggest improvements to the performance management system |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
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Context of and specific resources for assessment |
Assessment must ensure:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
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Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Position descriptions may also be termed, or include: |
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Performance appraisal meetings may consider: |
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Rewards may include: |
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Performance development may include: |
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Unit Sector(s)
Unit sector |
Competency field
Competency field |
Workforce Development - Human Resource Management |
Co-requisite units
Co-requisite units |
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