Unit of competency details

BSBGOV401 - Implement board member responsibilities (Release 1)


Usage recommendation:
Supersedes and is equivalent to BSBGOV401A - Implement Board member responsibilitiesUpdated to meet Standards for Training Packages 24/Mar/2015
Is superseded by BSBOPS406 - Participate in organisational governance 18/Oct/2020

ReleaseRelease date
1 1 (this release) 25/Mar/2015

Training packages that include this unit


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080307 Organisation Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080307 Organisation Management  30/Jul/2015 
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Unit of competency

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.


This unit describes the skills and knowledge required to undertake the diverse roles and responsibilities required of a board member.

It applies to individuals who need to solve a defined range of unpredictable problems, analyse and evaluate information from a variety of sources and who may provide leadership and guidance to others with some limited responsibility for the output of others.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Unit Sector

Regulation, Licensing and Risk – Governance

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Identify business of the organisation

1.1. Ensure the history of the organisation is known and understood

1.2. List and explain the core functions of the organisation

1.3. Explain the relationship between the organisation, stakeholders and other organisations/entities

2 Monitor operations

2.1. Identify and document outcomes for each operational area

2.2. Use information provided to review effectiveness and efficiency of operations

2.3. Suggest changes to operations if necessary

3 Follow legal requirements when carrying out board duties

3.1. List and describe relevant provisions of the legislation under which the organisation operates

3.2. Adhere to relevant aspects of Corporations Law

3.3. Adhere to the constitution of the organisation

3.4. List and comply with workplace responsibilities

3.5. Comply with the terms and conditions of funding agreements

4 Monitor trends and changes in community

4.1. Attend community meetings, speaking on behalf of the board as required and delegated

4.2. Maintain information and awareness of key stakeholders and political issues

4.3. Ensure the board is informed of identified community and stakeholder needs

4.4. Review policies with changing community needs, and incorporate into operations as required

5 Receive and act on community and stakeholder feedback

5.1. Receive and document feedback from the community and stakeholders about services

5.2. Evaluate feedback

5.3. Deal with feedback in accordance with policies and procedures, and in consultation with management

5.4. Document and support decisions of management

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.






1.1, 2.1, 2.2, 3.1, 4.2, 4.4, 5.3

  • Interprets textual information from relevant sources to identify compliance, political climate and stakeholder awareness


1.1-1.3, 2.1, 3.1, 3.4, 4.3, 5.1, 5.4

  • Completes personal notes and formal workplace documentation using clear and technically specific language for different audiences and purposes

Oral Communication

1.1-1.3, 2.1, 3.1, 3.4, 4.3, 5.1, 5.4

  • Articulates information clearly using language and tone appropriate to audience and environment
  • Uses active listening and questioning techniques to receive feedback and confirm understanding

Navigate the world of work

2.3, 3.1-3.5, 4.2, 4.4, 5.3

  • Ensures knowledge of legislative requirements and products is kept up-to-date in order to provide accurate information
  • Takes personal responsibility for following explicit and implicit policies, procedures and legislative requirements
  • Identifies issues that contravene relevant policies, procedures and legal requirements

Interact with others

4.1, 4.3, 5.1, 5.3

  • Selects and uses appropriate conventions and protocols when communicating with various stakeholders and personnel in a range of work contexts
  • Cooperates with others and contributes to work practices where joint outcomes are expected

Get the work done

1.1, 2.1, 2.2, 5.2, 5.3

  • Develops plans to manage relatively complex, non-routine tasks with an awareness of how they contribute to longer term operational and strategic goals
  • Makes routine decisions and implements standard procedures for routine tasks, using formal decision-making processes for more complex and non-routine situations
  • Contributes to continuous improvement of current work practices by analysing and evaluating feedback

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 


Equivalence status 

BSBGOV401 Implement board member responsibilities

BSBGOV401A Implement board member responsibilities

Updated to meet Standards for Training Packages

Equivalent unit


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10


Assessment requirements

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • consider relevant organisational and legislative parameters when making decisions affecting organisational and operational outcomes
  • stay up to date with relevant political and community issues and communicate these clearly to the board
  • respond to community and stakeholder opinions in consultation with others.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • outline the history of the organisation relevant to the community and location
  • list and describe key provisions of relevant legislation, regulations, standards and codes of practice that affect business operations
  • outline the organisational constitution, codes of conduct, functions, policies and procedures.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the regulation, licensing and risk – governance field of work and include access to:

  • participation on an actual or simulated board
  • office equipment and resources
  • examples of relevant issues worked with by boards of governance
  • examples of relevant documents.

Assessors must satisfy NVR/AQTF assessor requirements.


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10