Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with BSB Business Services Training Package Training Package Version 1.0. |
Application
This unit describes the skills and knowledge required to demonstrate an understanding of language, literacy and numeracy (LLN) demands in the workplace and to provide support to other workers who need to develop LLN skills specific to their job role.
It applies to individuals who are not LLN specialists and have limited responsibilities over work colleagues and who provide assistance to those who may have LLN challenges, such as trainees and apprentices, culturally diverse workers, migrants, refugees and/or Aboriginal groups. This could include mentors, coordinators, managers or supervisors.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Management and Leadership - Frontline Management
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Demonstrate an understanding of language, literacy and numeracy |
1.1 Identify the broad features of ‘language’, ‘literacy’ and ‘numeracy’ and the differences between them 1.2 Identify simple approaches for developing and practising LLN skills |
2. Identify the language, literacy and numeracy demands of the workplace |
2.1 Identify the LLN requirements of simple everyday workplace tasks, documents and procedures that are explicit and non-explicit 2.2 Identify personal and cultural differences that can contribute to LLN challenges in the workplace 2.3 Identify benefits of LLN skill development in the workplace |
3. Apply a range of skills that support workplace LLN |
3.1 Encourage and support others to assess their own LLN competencies and ask for help with their learning and development needs 3.2 Identify behaviours that may indicate language, literacy and/or numeracy issues and discuss with appropriate personnel if necessary 3.3 Identify formal and informal community and workplace LLN specialist support that could be used to assist colleague with LLN skill development 3.4 Seek advice from appropriate personnel on strategies to support workers with LLN skill development needs 3.5 Use simple approaches for developing and practising LLN skills to assist workers with LLN skill development needs, in line with LLN specialist advice |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance Criteria |
Description |
Reading |
1.1, 1.2, 2.1, 2.2, 2.3, |
|
Oral Communication |
3.1, 3.2, 3.4, 3.5 |
|
Navigate the world of work |
2.1 |
|
Interact with others |
2.2, 3.1, 3.4, 3.5 |
|
Get the work done |
1.1-1.3, 2.1-2.3, 3.2, 3.3 |
|
Unit Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
BSBFLM313 Apply language, literacy and numeracy to support others in the workplace |
BSBFLM313A Apply language, literacy and numeracy to support others in the workplace |
Updated to meet Standards for Training Packages |
Equivalent unit |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10