Unit of competency details

BSBDIV601 - Develop and implement diversity policy (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2015

Usage recommendation:
Supersedes and is equivalent to BSBDIV601A - Develop and implement diversity policyUpdated to meet Standards for Training Packages Minor edits to clarify intent of Performance Criteria 24/Mar/2015

Training packages that include this unit


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  30/Jul/2015 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Unit Of competency

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.


This unit describes the skills and knowledge required to research diversity and its importance to organisational activity and to draft, plan and implement diversity policy.

It applies to individuals working in organisations with staff and clients from different cultures, races or religions, multiple generations, or where there are other forms of diversity in the workforce.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Workforce Development – Diversity

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Research diversity

1.1 Analyse existing practices and information in relation to diversity

1.2 Identify potential benefits of diversity and analyse in relation to business objectives

1.3 Consult key stakeholders about their requirements for a diversity policy

1.4 Access diversity policies from similar organisations and review for relevance to own organisation

2 Draft policy and plan for implementation

2.1 Draft diversity policy

2.2 Develop action plans for policy

2.3 Consult key stakeholders for feedback on draft policy and action plans

2.4 Determine relationships and links with other related policies

2.5 Revise policy for implementation

3 Implement diversity policy

3.1 Explain and interpret policy to key stakeholders

3.2 Promote policy across the organisation through a range of communication channels

3.3 Identify intended and unintended impacts of policy implementation

3.4 Develop tools, benchmarks and other indicators for planning and measuring impact of policy implementation

3.5 Monitor business activities, team plans and staff performance to ensure diversity policy is effectively implemented

4 Review diversity policy

4.1 Gather and analyse information about diversity, the policy and its implementation

4.2 Consult key stakeholders to provide feedback on the policy

4.3 Develop and approve recommendations for changes to the policy

4.4 Refine diversity policy in accordance with feedback and recommendations

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.






1.1, 1.2, 1.4, 2.1, 2.2, 2.4, 2.5, 3.1, 3.3, 3.4, 3.5, 4.1, 4.3

  • Identifies, analyses and evaluates complex information to determine business requirements
  • Monitors reported information to determine efficiency of policy


1.3, 2.1, 2.2, 2.3, 2.5, 3.2, 3.4, 4.2, 4.3, 4.4

  • Develops detailed procedural material according to organisational and legislative requirements
  • Records and collates feedback from stakeholders
  • Prepares factual and informative documentation to suit purpose and audience

Oral Communication

1.3, 2.3, 3.1, 3.2, 4.2

  • Presents information and opinions using language and non-verbal features appropriate to audience
  • Participates in discussions using listening and questioning to elicit the views of others and to clarify or confirm understanding

Navigate the world of work

1.2, 2.1, 2.5, 3.4, 4.3, 4.4

  • Works autonomously making high level decisions to achieve and improve organisational goals
  • Develops and implements strategies that ensure organisational policies, procedures and regulatory requirements are being met
  • Monitors and reviews the organisation’s policies, procedures and adherence to legislative requirements in order to implement and manage change

Interact with others

1.3, 2.3, 3.1, 3.2, 4.2

  • Adapts personal communication style to build a positive working relationship and show respect for the opinions, values and particular needs of others
  • Plays a lead role in situations requiring effective collaborative skills, demonstrating high level negotiation skills and ability to influence others
  • Shares knowledge, information and experience openly as an integral part of the working relationship

Get the work done

1.1, 1.2, 1.4, 2.1, 2.2, 2.4, 2.5, 3.2-3.5, 4.1, 4.3

  • Develops plans for complex, high impact activities with strategic implications for the organisation
  • Gathers and analyses data and seeks feedback to improve plans and processes
  • Makes high impact decisions in a complex and diverse environment, using input from a range of sources
  • Identifies key factors that impact on decisions and their outcomes, drawing on experience, competing priorities, and decision making strategies where appropriate

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 


Equivalence status 

BSBDIV601 Develop and implement diversity policy

BSBDIV601A Develop and implement diversity policy

Updated to meet Standards for Training Packages

Minor edits to clarify intent of Performance Criteria

Equivalent unit


Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10


Assessment requirements

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • analyse information about diversity from a range of internal and external sources to identify:
  • existing practices
  • potential benefits of diversity and the fit with business objectives
  • develop a comprehensive diversity policy with details of an implementation strategy and how the policy will be monitored and reviewed
  • implement, evaluate and change the diversity policy based on recommendations for improvement
  • consult with relevant stakeholders during development, implementation and review of the diversity policy and procedures.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain business operations that can be linked to diversity
  • identify potential benefits of diversity to the organisation
  • describe diversity within the business environment including:
  • cultures
  • beliefs
  • traditions and practices
  • describe contemporary theory about diversity and its potential contribution to business advantage
  • outline legislation, codes of practice and national standards as they apply to development of diversity policy.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the workforce development – diversity field of work and include access to:

  • business technology
  • legislation, regulations and codes of practice for managing diversity
  • workplace diversity policies and procedures
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.


Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

Training component details
The following details are displayed for each different NRT:-

Training packages

- Training package details
- Training package components


- Qualification details
- Qualification components

Accredited courses

- Accredited course details


- Module details

Units of competency

- Units of competency details
- Unit components

Skill sets

- Skill set details
- Skill set components

Click on the Export link to export the NRT information to MS Word or PDF.

Click on the Manage notification link to create or change a notification for this NRT.

When selecting the Display history check box a set of tables will appear displaying a log of historical values describing what has changed and when over time.

If you have access to make changes to an NRT, click on the Edit link on the upper right hand side of the summary box.