Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Clarify the challenge

1.1 Confirm the nature and scope of the challenge with stakeholders

1.2 Agree on specific objectives with stakeholders

1.3 Identify constraints that may impact the design process

1.4 Identify and source relevant supporting information and assistance

2 Explore different ideas and solutions

2.1 Generate a range of ideas to respond to the challenge

2.2 Explore different options and ideas for meeting objectives

2.3 Involve others in the process of developing ideas and solutions

3 Select and present a solution

3.1 Reflect on different ideas and feedback, and select a preferred solution

3.2 Summarise the key ideas in the solution and present to stakeholders in appropriate format

3.3 Obtain any required approvals to take the solution to the next stage

4 Implement solution

4.1 Schedule key tasks and organise resources to support implementation

4.2 Carry out testing, prototyping or trialling of the proposed solution

4.3 Maintain any required documentation

4.4 Identify problems and seek advice and guidance from others

5 Evaluate solution

5.1 Check success of the solution based on original objectives

5.2 Seek feedback from appropriate stakeholders

5.3 Review both the solution and the process undertaken to develop the solution as part of an ongoing learning process

Skill 

Performance 

Criteria 

Description 

Learning

5.3

• Reviews own work to identify improvement opportunities

Reading

1.4, 2.2, 4.3

• Reviews and interprets textual information from a range of sources to scope job requirements and generate ideas

Writing

3.2, 4.3

• Produces meeting summaries using simple language and structure

Oral Communication

1.1, 1.2, 2.3, 3.2, 4.4

• Uses questioning and listening techniques to gain information, confirm understanding or seek feedback
• Presents ideas using correct pronunciation and vocabulary

Numeracy

4.1

• Recognises and interprets numerical information relating to timeframes and dates

Interact with others

5.2

• Cooperates with others to achieve results in immediate work context

Get the work done

1.3, 1.4, 2.1, 2.2, 3.1, 3.3, 4.1, 4.2, 4.4, 5.1

• Plans routine tasks with familiar goals and outcomes
• Seeks assistance when problems are beyond immediate responsibilities or experience
• Takes responsibility for routine low-impact decisions within familiar situations
• May reflect on outcomes and identify what worked, or develop an improved approach for future situations
• Identifies ideas in use in other contexts and considers how they might be applied in own context with minimal adjustment

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBDES201 Follow a design process

BSBDES201A Follow a design process

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.