Unit of competency details

BSBCUE503 - Manage data interrogation (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2015

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBCCO503A - Manage data interrogationUpdated to meet Standards for Training Packages Code changed to reflect industry practice 24/Mar/2015


Training packages that include this unit

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 020303 Database Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 020303 Database Management  30/Jul/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to manage data interrogation from a variety of sources, including database systems.

It applies to individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies, and who will work closely with other members of an organisation and have a high degree of autonomy with managerial responsibility.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Stakeholder Relations – Customer Engagement

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Provide guidance to interrogate data

1.1 Identify information sources

1.2 Assist personnel to collect and record information according to legislation, policy and procedures

1.3 Assist personnel to collate, sort and analyse collected information in relation to purpose for which it is being obtained

2 Assist personnel to interrogate data

2.1 Identify information to be analysed and identify analysis methodology and analysis processes

2.2 Assist personnel to reduce and describe subject to support development of interpretations

2.3 Review appropriateness of reduced information according to organisational processes

2.4 Inform personnel how to archive information not used in reduction and description processes for future reference

2.5 Implement supervisory processes, checks and measures to ensure work is completed within time available

3 Provide suitable training and assessment opportunities

3.1 Identify learners' personal skill gaps

3.2 Provide appropriate on-the-job training opportunities to fill identified skill gaps and improve work performance

3.3 Provide opportunities for personnel to ask questions and seek clarification on training and work performance matters

3.4 Provide assistance to personnel to ensure compliance with organisational requirements and access suitable training and assessment

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

1.2, 2.1-2.3

  • Analyses and consolidates information from a range of sources against defined criteria and requirements and checks for accuracy and completeness

Oral Communication

1.2, 1.3, 2.2, 2.4, 3.3, 3.4

  • Elicits views and opinions of others and obtains information by listening and questioning
  • Articulates requirements and instructions clearly, using language and specific industry terminology appropriate to audience and environment

Numeracy

1.3, 2.1-2.3

  • Analyses and synthesises mathematical information embedded in a broad range of tasks and texts

Navigate the world of work

1.2, 2.3, 3.4

  • Takes personal responsibility for ensuring personnel understand and follow legal/regulatory and organisational requirements and have access to appropriate training to address skill gaps

Interact with others

1.2, 1.3, 2.2, 2.4, 3.2-3.4

  • Demonstrates sophisticated control over oral, visual or written formats, drawing on a range of communication practices to convey technical and compliance information to personnel
  • Provides feedback on performance and encourages interaction to clarify individuals’ skill requirements to reach agreed goals

Get the work done

1.1, 2.1-2.5, 3.1, 3.2

  • Sequences and schedules complex activities, monitors implementation and manages relevant communication
  • Uses systematic, analytical processes to gather relevant information, and identify and evaluate options against agreed criteria, when assisting personnel to perform data interrogation tasks
  • Uses a range of digital tools and applications to access and filter data, and extract, organise, integrate and share information

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBCUE503 Manage data interrogation

BSBCCO503A Manage data interrogation

Updated to meet Standards for Training Packages

Code changed to reflect industry practice

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • provide guidance to individuals and groups to collect, record, collate and sort information in accordance with organisational, regulatory and legislative requirements
  • provide guidance to individuals and groups to perform interrogation of data in accordance with organisational processes
  • monitor work progress of others
  • identify and manage personnel training requirements to ensure organisational and regulatory requirements are met.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain how to extract, analyse and reduce information from databases and other sources
  • identify organisational and regulatory requirements for data collection and interrogation
  • identify organisational structure and key stakeholders
  • describe information types and their sources
  • describe procedures and security measures for accessing, storing, retrieving and using data from databases
  • explain range of engagement data available, technology functionality and reporting capability
  • describe use of engagement recording technology to obtain statements.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the stakeholder relations – customer engagement field of work. This includes access to:

  • interaction with others
  • information and databases for analysis activities
  • relevant legislation, standards and guidelines.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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