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Unit of competency details

BSBCUE404 - Collect, analyse and record information (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBCCO404A - Collect, analyse and record informationUpdated to meet Standards for Training Packages Code changed to reflect industry practice 24/Mar/2015
Is superseded by BSBDAT501 - Analyse data 18/Oct/2020

Releases:
ReleaseRelease date
1 1 (this release) 25/Mar/2015


Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
FNS30615 - Certificate III in Insurance BrokingCertificate III in Insurance BrokingDeleted1-2 
HLT50113 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health CareDiploma of Aboriginal and/or Torres Strait Islander Primary Health CareSuperseded4-6 
HLT40213 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care PracticeCertificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care PracticeSuperseded4-6 
HLT40113 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health CareCertificate IV in Aboriginal and/or Torres Strait Islander Primary Health CareSuperseded4-6 
BSB40315 - Certificate IV in Customer EngagementCertificate IV in Customer EngagementSuperseded1-3 
HLT50213 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care PracticeDiploma of Aboriginal and/or Torres Strait Islander Primary Health Care PracticeSuperseded4-6 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  30/Jul/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to gather, collate and record information from a variety of sources, including database systems.

It applies to individuals who need to solve a defined range of unpredictable problems, analyse and evaluate information from a variety of sources, and who may provide leadership and guidance to others with some limited responsibility for the output of others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Stakeholder Relations – Customer Engagement

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Obtain, record and analyse information

1.1 Identify information sources

1.2 Collect and record information according to organisational procedures and legislative and policy requirements

1.3 Collate and sort collected information in relation to purpose for which it is being obtained

1.4 Ensure contents of recording forms and reports used meet organisational processes

2 Reduce, describe and review information

2.1 Identify information to be analysed and identify analysis methodology and analysis processes

2.2 Reduce and describe subject to support development of interpretations

2.3 Review appropriateness of reduced information according to organisational processes

2.4 Archive information not used in reduction and description processes for future reference

3 Develop inferences

3.1 Test interpretations to review credibility and consistency

3.2 Refine and consolidate interpretations to strengthen inferences drawn

3.3 Formulate inferences from facts and tested interpretations, incorporating chain of reasoning to ensure transparency to clients and users

3.4 Inform clients and users of assumptions in arguments leading to inferences

3.5 Assess and report relationship between information developed and probable interpretations, ensuring validity and compliance with organisational guidelines

3.6 Develop sound recommendations informing users of intelligence analysis outcomes

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

1.4, 2.1, 2.3

  • Identifies, analyses and reviews relevant complex information and data to ensure it meets organisational requirements

Writing

1.2, 1.4, 2.2, 3.2-3.6

  • Prepares accurate information in required formats
  • Critically reviews and summarises information to establish key interpretations and credible conclusions
  • Documents analytical processes and outcomes, projected interpretations and recommendations in style and format appropriate to a specific audience

Oral Communication

3.4, 3.5

  • Articulates ideas and requirements clearly based on techniques appropriate to audience and environment

Navigate the world of work

1.2, 1.4, 2.3, 3.5

  • Takes personal responsibility for adherence to legal/regulatory and organisational requirements related to collecting, recording and reviewing information

Get the work done

1.1, 1.3, 1.4, 2.1 2.4, 3.1, 3.3, 3.5

  • Accepts responsibility for planning and sequencing collection, recording and analysis of information, taking required processes and relevant communication into account
  • Uses systematic, analytical processes to identify and collate relevant information, analyse content to make sound judgements and produce valid recommendations for use by others
  • Uses a range of digitally based technology and applications to access and filter data, and extract, organise, integrate and share relevant information

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBCUE404 Collect, analyse and record information

BSBCCO404A Collect, analyse and record information

Updated to meet Standards for Training Packages

Code changed to reflect industry practice

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • collect, record, collate and store information according to organisational and legislative requirements
  • analyse, interpret and summarise information according to organisational processes
  • develop recommendations based on outcomes of analysis for use by others.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • identify relevant information types and sources
  • describe procedures and security measures for accessing, storing, retrieving and sharing information
  • outline legislative requirements relating to information collection and methodology.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the stakeholder relations – customer engagement field of work. This includes access to:

  • information and databases for analysis activities
  • organisational procedures, policies and processes
  • relevant legislation, standards and guidelines.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10