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Unit of competency details

BSBCRT311 - Apply critical thinking skills in a team environment (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSBCRT301 - Develop and extend critical and creative thinking skills 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 19/Oct/2020

Companion volumes:
Unit of competency Assessment requirements

Delivery:
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Training packages that include this unit

Qualifications that include this unit

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BSB30120 - Certificate III in BusinessCertificate III in BusinessCurrent1-2 
BSB30320 - Certificate III in Legal ServicesCertificate III in Legal ServicesCurrent1 
BSB30420 - Certificate III in Library and Information ServicesCertificate III in Library and Information ServicesCurrent1 
CUA20220 - Certificate II in Creative IndustriesCertificate II in Creative IndustriesCurrent1 
CUA30220 - Certificate III in Community Dance, Theatre and EventsCertificate III in Community Dance, Theatre and EventsCurrent1 
CUA30420 - Certificate III in Live Production and Technical ServicesCertificate III in Live Production and Technical ServicesCurrent1 
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CUA40420 - Certificate IV in Live Production and Technical ServicesCertificate IV in Live Production and Technical ServicesCurrent1-2 
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Skill sets that include this unit

Accredited courses that have this unit in the completion mapping

CodeSort Table listing Accredited courses that have this unit in the completion mapping by the Code columnTitleSort Table listing Accredited courses that have this unit in the completion mapping by the Title columnStatus
10730NAT - Certificate IV in Spoken and Written English for Further StudyCertificate IV in Spoken and Written English for Further Study Non-Current
10769NAT - Certificate III in Pathways to Further StudyCertificate III in Pathways to Further Study Non-Current
22629VIC - Certificate II in Small Business Operations and InnovationCertificate II in Small Business Operations and Innovation Current
11224NAT - Certificate III in Pathways to Further StudyCertificate III in Pathways to Further Study Current
10939NAT - Certificate II in Self Awareness and DevelopmentCertificate II in Self Awareness and Development Current
10733NAT - Diploma of Entrepreneurship and InnovationDiploma of Entrepreneurship and Innovation Non-Current
11014NAT - Certificate IV in Creative MinistryCertificate IV in Creative Ministry Current
10988NAT - Certificate III in Dance Practice for Aboriginal and Torres Strait Islander PeoplesCertificate III in Dance Practice for Aboriginal and Torres Strait Islander Peoples Current
11040NAT - Certificate III in Career AdvancementCertificate III in Career Advancement Current
11042NAT - Certificate III in Advanced English for Further StudyCertificate III in Advanced English for Further Study Current
10816NAT - Certificate III in Work Skills for Career Enhancement and ManagementCertificate III in Work Skills for Career Enhancement and Management Current
11210NAT - Diploma of Entrepreneurship and InnovationDiploma of Entrepreneurship and Innovation Current
22643VIC - Certificate III in EAL (Employment)Certificate III in EAL (Employment) Current
22646VIC - Certificate IV in EAL (Further Study)Certificate IV in EAL (Further Study) Current
11263NAT - Certificate III in Work Skills for Career Enhancement and ManagementCertificate III in Work Skills for Career Enhancement and Management Non-Current
11237NAT - Certificate IV in Christian Ministry and TheologyCertificate IV in Christian Ministry and Theology Current

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 120599 Employment Skills Programmes, N.e.c. 

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 120599 Employment Skills Programmes, N.e.c. 17/Dec/2020 
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Unit of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment.

The unit applies to individuals who are required to develop and extend their critical and creative thinking skills to different issues and situations. These individuals apply a range of problem solving, evaluation and analytical skills resolve workplace issues within a team context.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Critical Thinking & Problem Solving – Critical Thinking

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to address workplace problem

1.1 Identify and select workplace problem to address within scope of job role of team members

1.2 Identify organisational and legislative frameworks applicable to selected problem

1.3 Develop questions to identify key issues and challenges of selected problem

1.4 Consult key stakeholders using questions to gather information on selected problem

2. Evaluate solutions for workplace problem

2.1 Identify a range of critical thinking techniques to generate solutions to selected problem

2.2 Develop solutions using knowledge and experience of team members

2.3 Explain development process for individual solutions generated to team members

2.4 Apply agreed criteria for selecting most suitable option in consultation with team members

2.5 Critically evaluate solutions generated and select solution to be implemented

3. Finalise and review solution development process

3.1 Present solution to relevant stakeholders with explanation of critical thinking processes involved

3.2 Respond to challenges and questions from stakeholders

3.3 Evaluate critical thinking processes with team members and using feedback received

3.4 Identify critical thinking learnings to apply to individual and team situations

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.

Skill 

Description 

Learning
  • Uses questioning as a strategy to expand knowledge
  • Reflects on existing thinking and current practices to generate new ideas

Oral communication
  • Participates in a verbal exchange of ideas and elicits the view and opinions of others by listening and questioning

Reading
  • Comprehends textual information and integrates ideas and concepts from various sources

Writing
  • Documents observations and experiences related to problem solving

Teamwork
  • Collaborates with others to test, strengthen and explore new ideas and different ways of thinking

Unit Mapping Information

No equivalent unit. Supersedes but is not equivalent to BSBCRT301 Develop and extend critical and creative thinking skills.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • generate and present solutions to a workplace problem on at least two occasions.

In the course of the above, the candidate must:

  • identify and analyse workplace problems as part of a team
  • develop questions on key challenges of a chosen problem
  • consult relevant stakeholders to gather information on workplace problem
  • use a range of creative thinking techniques as part of a team to generate ideas or responses to questions or issues
  • use critical thinking processes to develop relevant questions and criteria for identified workplace issue
  • present to relevant stakeholders and respond to answers
  • assess feedback to identify key personal and team learnings.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • organisational and legislative frameworks
  • advantages of different perspectives when asking questions
  • critical thinking techniques
  • applicable criteria to assess potential solutions to workplace issue
  • boundaries to be considered when generating ideas and responses
  • methods to develop individual critical and creative thinking skills.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to specific challenges and situations to which critical and creative thinking may be applied to workplace problems as part of a team.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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