Unit of competency details

BSBAUD504 - Report on a quality audit (Release 1)


Usage recommendation:
Supersedes and is equivalent to BSBAUD504B - Report on a quality auditUpdated to meet Standards for Training Packages 24/Mar/2015
Is superseded by and equivalent to BSBAUD513 - Report on quality audits 18/Oct/2020

ReleaseRelease date
1 1 (this release) 25/Mar/2015

Training packages that include this unit

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
DEF52115 - Diploma of Explosive OrdnanceDiploma of Explosive OrdnanceSuperseded
DEF50717 - Diploma of Range Control and ManagementDiploma of Range Control and ManagementCurrent
DEF55115 - Diploma of Range ManagementDiploma of Range ManagementSuperseded
CPP41119 - Certificate IV in Home Energy Efficiency and SustainabilityCertificate IV in Home Energy Efficiency and SustainabilityCurrent
DEF43315 - Certificate IV in Work Health SafetyCertificate IV in Work Health SafetyDeleted
BSB51615 - Diploma of Quality AuditingDiploma of Quality AuditingSuperseded
DEF50617 - Diploma of Preventive HealthDiploma of Preventive HealthCurrent
FBP50218 - Diploma of Food Safety AuditingDiploma of Food Safety AuditingSuperseded
HLT57715 - Diploma of Practice ManagementDiploma of Practice ManagementCurrent
CPC50509 - Diploma of Fire Systems DesignDiploma of Fire Systems DesignSuperseded3-4 
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SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080317 Quality Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080317 Quality Management  30/Jul/2015 
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Unit Of competency

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.


This unit describes the skills and knowledge required to report on the outcomes of a quality audit and to take appropriate follow up action. It covers compiling audit results; preparing a report for the auditee/client; negotiating follow up action with the auditee/client; and monitoring and reviewing the auditing system and activities. The types of quality audit that may be covered by this unit include an external or internal systems audit or process or product/service audit.

It applies to individuals with a well-established theoretical knowledge base in quality auditing who are proficient in using a wide range of specialised quality auditing and managerial techniques to carry out their own work and to supervise the quality audit team. It addresses the function performed by either an auditor having sole responsibility for the audit or a lead auditor of a quality audit team.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Regulation, Licensing and Risk – Quality Auditing

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Compile audit results

1.1 Compare results of the audit evaluation against audit objectives and criteria plan

1.2 Analyse audit results

2 Prepare report

2.1 Provide objective evidence relating to the need for reduction, elimination and prevention of non-conformance as the basis for the audit report

2.2 Produce audit report according to specified audit requirements

2.3 Present audit report to auditee and other stakeholders

3 Negotiate follow up process with auditee

3.1 Determine and initiate any corrective action required to deal with non-conformance, in consultation with auditee

3.2 Provide suggestions for improvements where applicable

3.3 Ensure timelines are agreed on for completion of corrective action activities

3.4 Ensure corrective action follow-up procedures are agreed with auditee

4 Monitor and review audit system and activities

4.1 Evaluate effectiveness and suitability in achieving audit objectives

4.2 Investigate possible improvements in audit methods, economy and efficiency

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.






1.1, 1.2, 4.1

  • Interprets and analyses information from a complex range of organisational documentation


2.1, 2.2, 4.1

  • Develops a variety of complex documents using relevant structure, tone and vocabulary appropriate to audience, context and purpose

Oral Communication

2.3, 3.1-3.4

  • Participates in spoken exchanges using clear language, tone and pace
  • Uses questioning and listening techniques to clarify understanding


1.1, 1.2, 3.3, 4.2

  • Collects, represents, summarises and interprets a range of statistical data
  • Performs calculations required to measure output against timeframes

Navigate the world of work


  • Monitors adherence to organisational policies and procedures
  • Considers own role in terms of its contribution to broader goals of the work environment

Interact with others

2.3, 3.1-3.4

  • Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role
  • Collaborates with others to negotiate joint outcomes, playing an active role in facilitating team understanding

Get the work done

1.1, 1.2, 3.1, 4.1, 4.2

  • Organises, plans and sequences own workload according to timelines and organisational requirements
  • Makes a range of critical and non-critical decisions in relatively complex situations, taking a range of factors into account
  • Analyses outcomes of decisions to identify opportunities for improvement
  • Recognises a range of familiar problems, their symptoms and causes, actively looking for suitable corrective actions

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 


Equivalence status 

BSBAUD504 Report on a quality audit

BSBAUD504B Report on a quality audit

Updated to meet Standards for Training Packages

Equivalent unit


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10


Assessment requirements

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • interpret audit results and produce a detailed audit report containing detailed analysis according to specified requirements
  • negotiate follow-up actions with auditees/clients
  • determine future improvements in auditing methods
  • use terminology relating to quality auditing in written or oral communications.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • describe quality auditing principles, methods and techniques
  • outline the requirements of auditing regulations and standards
  • identify current audit practices
  • identify software applications relevant to conducting quality auditing activities.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the regulation, licensing and risk – quality auditing field of work and include access to:

  • workplace documentation including quality audit reports, checklists, risk management plans and audit plans.

Assessors must satisfy NVR/AQTF assessor requirements.


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10