Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with BSB Business Services Training Package Version 1.0. |
Application
This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system.
It applies to individuals employed in a range of work environments in senior administrative roles.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Administration – General Administration
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 Plan for the new or modified administrative system |
1.1 Identify requirements of, or modifications to, the administrative system through consultation with system users and other stakeholders in accordance with organisational and budgetary requirements 1.2 Obtain quotations from suppliers/developers for the identified requirements or modifications to be made to the system in accordance with organisational policy and procedures 1.3 Select supplier or developer in accordance with organisational policy and procedures |
2 Implement new or modified administrative system |
2.1 Identify and develop implementation strategies in consultation with staff 2.2 Encourage staff to participate in all stages of the implementation process 2.3 Implement system in accordance with organisational and legislative requirements 2.4 Define and communicate procedures for using the system to staff 2.5 Provide training and support for staff on the use of the new or modified system 2.6 Deal with contingencies to ensure minimal impact on users |
3 Monitor administrative system |
3.1 Monitor system for usage, security and output in accordance with organisational requirements 3.2 Modify system to meet changing needs in accordance with organisational requirements 3.3 Clearly identify further modifications and notify users 3.4 Monitor staff training needs and train new staff on administrative system |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance Criteria |
Description |
Learning |
2.5, 3.4 |
|
Reading |
1.2, 1.3, 3.1 |
|
Writing |
1.1, 2.1, 2.4, 3.2, 3.3 |
|
Oral Communication |
1.1, 2.1, 2.2, 2.4, 2.5, 3.4 |
|
Numeracy |
1.1, 1.2 |
|
Navigate the world of work |
1.1-1.3, 2.3, 2.4, 3.1 |
|
Interact with others |
1.1, 1.2, 2.1, 2.2, 2.4 |
|
Get the work done |
1.1-1.3, 2.1, 2.3, 2.4, 2.6, 3.2, 3.3 |
|
Unit Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
BSBADM504 Plan and implement administrative systems |
BSBADM504B Plan or review administrative systems |
Updated to meet Standards for Training Packages Minor title change Minor correction to wording in elements and performance criteria - ‘administration‘ changed to ‘administrative’ |
Equivalent unit |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10