Unit of competency details

BSBADM504 - Plan and implement administrative systems (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2015

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBADM504B - Plan or review administrative systemsUpdated to meet Standards for Training Packages Minor title change Minor correction to wording in elements and performance criteria - ‘administration‘ changed to ‘administrative’ 24/Mar/2015


Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
SIS - Sport, Fitness and Recreation Training PackageSport, Fitness and Recreation Training Package 2.0-2.1 
HLT - HealthHealth 2.0-3.1 
CPP07 - Property Services Training PackageProperty Services Training Package 14.4-14.5 
CHC - Community ServicesCommunity Services 3.0 
BSB - Business Services Training PackageBusiness Services Training Package 1.0-1.2,2.0 
AHC - Agriculture, Horticulture and Conservation and Land Management Training PackageAgriculture, Horticulture and Conservation and Land Management Training Package 1.0-1.1 

Qualifications that include this unit

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080399 Business And Management, N.e.c.  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080399 Business And Management, N.e.c.  30/Jul/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system.

It applies to individuals employed in a range of work environments in senior administrative roles.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Administration – General Administration

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Plan for the new or modified administrative system

1.1 Identify requirements of, or modifications to, the administrative system through consultation with system users and other stakeholders in accordance with organisational and budgetary requirements

1.2 Obtain quotations from suppliers/developers for the identified requirements or modifications to be made to the system in accordance with organisational policy and procedures

1.3 Select supplier or developer in accordance with organisational policy and procedures

2 Implement new or modified administrative system

2.1 Identify and develop implementation strategies in consultation with staff

2.2 Encourage staff to participate in all stages of the implementation process

2.3 Implement system in accordance with organisational and legislative requirements

2.4 Define and communicate procedures for using the system to staff

2.5 Provide training and support for staff on the use of the new or modified system

2.6 Deal with contingencies to ensure minimal impact on users

3 Monitor administrative system

3.1 Monitor system for usage, security and output in accordance with organisational requirements

3.2 Modify system to meet changing needs in accordance with organisational requirements

3.3 Clearly identify further modifications and notify users

3.4 Monitor staff training needs and train new staff on administrative system

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Learning

2.5, 3.4

  • Actively reinforces own knowledge and skills by training or mentoring others

Reading

1.2, 1.3, 3.1

  • Extracts, analyses and evaluates information from complex texts, including organisational policies and procedures

Writing

1.1, 2.1, 2.4, 3.2, 3.3

  • Gathers and utilises information and ideas from a range of sources to create texts to meet organisational requirements
  • Creates instructional texts using grammatical structures and vocabulary appropriate to audience and context

Oral Communication

1.1, 2.1, 2.2, 2.4, 2.5, 3.4

  • Participates in verbal exchanges using appropriate style, tone and vocabulary for audience, context and purpose
  • Uses listening and questioning techniques to elicit key information and confirm understanding
  • Presents complex information adjusting presentation style and vocabulary to suit the audience

Numeracy

1.1, 1.2

  • Recognises and interprets numerical information related to budgets

Navigate the world of work

1.1-1.3, 2.3, 2.4, 3.1

  • Develops systems to meet organisational and legislative requirements

Interact with others

1.1, 1.2, 2.1, 2.2, 2.4

  • Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role
  • Collaborates with others to achieve joint outcomes, providing guidance to others , where necessary

Get the work done

1.1-1.3, 2.1, 2.3, 2.4, 2.6, 3.2, 3.3

  • Applies formal processes when planning complex tasks, producing plans with logically sequenced steps, reflecting an awareness of time constraints
  • Monitors progress of plans and changes them to meet new demands or priorities
  • Systematically gathers and analyses all relevant information and evaluates options to make informed decisions
  • Anticipates potential problems and implements contingency plans as soon as warning signs are recognised
  • Uses and investigates new digital technologies and applications to manage and manipulate data
  • Demonstrates awareness of the importance of data security in a digital environment

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBADM504 Plan and implement administrative systems

BSBADM504B Plan or review administrative systems

Updated to meet Standards for Training Packages

Minor title change

Minor correction to wording in elements and performance criteria - ‘administration‘ changed to ‘administrative’

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • work with relevant personnel and stakeholders to identify administrative system improvements
  • document necessary requirements or modifications
  • provide training and support for staff to use the new or modified system
  • monitor the new system and identify future improvements and staff training needs.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

summarise relevant legislative and organisational policies and procedures for reviewing administrative systems

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to:

  • organisational policy and procedure manuals
  • reference materials
  • appropriate equipment.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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