Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Make meeting arrangements

1.1 Identify the type of meeting being organised and its purpose

1.2 Identify and comply with any legal or ethical requirements

1.3 Identify requirements of the meeting and its participants

1.4 Make meeting arrangements in accordance with meeting and participants requirements

1.5 Advise participants of meeting details

2 Prepare and distribute documentation for meetings

2.1 Prepare notice of meeting, agenda and meeting papers in accordance with meeting requirements

2.2 Check documentation for accuracy and correct any errors

2.3 Distribute documentation to participants within designated timelines

2.4 Prepare spare sets of documents

3 Record and produce minutes of meeting

3.1 Take notes with the required speed and accuracy to ensure an accurate record of the meeting

3.2 Produce minutes that reflect a true and accurate account of the meeting

3.3 Check minutes for accuracy and submit for approval by the nominated person

3.4 Dispatch copies of minutes within designated timelines

Skill 

Performance 

Criteria 

Description 

Reading

1.2,1.4, 2.1, 2.2, 3.3

• Identifies and interprets information from instructions, organisational policies and procedures, or legislation
• Compares final output with original notes to check accuracy

Writing

1.4, 1.5, 2.1, 2.2, 3.1, 3.2

• Prepares complex texts from notes using appropriate structure, accurate spelling, grammar and punctuation
• Records notes of meeting proceedings according to organisational requirements
• Edits and corrects own work to ensure accuracy

Oral Communication

1.3-1.5, 3.1

• Listens for specific information during meetings
• Conveys specific instructions using vocabulary appropriate to context, purpose and audience
• Asks questions and listens to responses to clarify understanding

Numeracy

2.3, 3.1, 3.4

• Performs calculations required to measure output against predetermined timeframes

Navigate the world of work

1.2, 1.4, 2.1

• Recognises and responds to both explicit and implicit organisational procedures and protocols and legislative/regulatory requirements

Interact with others

2.3, 3.3, 3.4

• Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role

Get the work done

1.1, 1.3, 1.4, 2.2-2.4, 3.4

• Applies formal processes when planning complex tasks, producing plans with logically sequenced steps, reflecting an awareness of time constraints
• Understands the purposes, specific functions and key features of common digital systems and tools and operates them effectively to complete routine tasks

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBADM405 Organise meetings

BSBADM405B Organise meetings

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.