Unit of competency details

BSBADM405 - Organise meetings (Release 1)


Usage recommendation:
Supersedes and is equivalent to BSBADM405B - Organise meetingsUpdated to meet Standards for Training Packages 24/Mar/2015

Release Status:
ReleaseRelease date
1 1 (this release) 25/Mar/2015

Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
SIS - Sport, Fitness and Recreation Training PackageSport, Fitness and Recreation Training Package 4.0 
PPM - Pulp & Paper Manufacturing Industry Training PackagePulp & Paper Manufacturing Industry Training Package 1.0-2.0 
FNS - Financial Services Training PackageFinancial Services Training Package 1.0-4.0 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 2.0-4.1 
CHC - Community ServicesCommunity Services 2.0-3.2 
BSB - Business Services Training PackageBusiness Services Training Package 1.0-6.1 

Qualifications that include this unit

SIS40419 - Certificate IV in Sport DevelopmentCertificate IV in Sport Development
SIS40319 - Certificate IV in Sport CoachingCertificate IV in Sport Coaching
SIS30519 - Certificate III in Sport CoachingCertificate III in Sport Coaching
PPM40216 - Certificate IV in Papermaking OperationsCertificate IV in Papermaking Operations1-2 
PPM40116 - Certificate IV in Pulping OperationsCertificate IV in Pulping Operations1-2 
PPM30216 - Certificate III in Papermaking OperationsCertificate III in Papermaking Operations1-2 
PPM30116 - Certificate III in Pulping OperationsCertificate III in Pulping Operations1-2 
FNS41820 - Certificate IV in Financial ServicesCertificate IV in Financial Services
FNS41815 - Certificate IV in Financial ServicesCertificate IV in Financial Services1-5 
FNS41115 - Certificate IV in Financial Markets OperationsCertificate IV in Financial Markets Operations1-2 
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Accredited courses that have this unit in the completion mapping


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  30/Jul/2015 
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Unit Of competency

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.


This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.

It applies to individuals employed in a range of work environments who are required to organise a variety of meetings. They may provide administrative support within an enterprise, or have responsibility for these tasks in the context of a particular team, workgroup or project.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Administration – General Administration

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Make meeting arrangements

1.1 Identify the type of meeting being organised and its purpose

1.2 Identify and comply with any legal or ethical requirements

1.3 Identify requirements of the meeting and its participants

1.4 Make meeting arrangements in accordance with meeting and participants requirements

1.5 Advise participants of meeting details

2 Prepare and distribute documentation for meetings

2.1 Prepare notice of meeting, agenda and meeting papers in accordance with meeting requirements

2.2 Check documentation for accuracy and correct any errors

2.3 Distribute documentation to participants within designated timelines

2.4 Prepare spare sets of documents

3 Record and produce minutes of meeting

3.1 Take notes with the required speed and accuracy to ensure an accurate record of the meeting

3.2 Produce minutes that reflect a true and accurate account of the meeting

3.3 Check minutes for accuracy and submit for approval by the nominated person

3.4 Dispatch copies of minutes within designated timelines

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.






1.2,1.4, 2.1, 2.2, 3.3

  • Identifies and interprets information from instructions, organisational policies and procedures, or legislation
  • Compares final output with original notes to check accuracy


1.4, 1.5, 2.1, 2.2, 3.1, 3.2

  • Prepares complex texts from notes using appropriate structure, accurate spelling, grammar and punctuation
  • Records notes of meeting proceedings according to organisational requirements
  • Edits and corrects own work to ensure accuracy

Oral Communication

1.3-1.5, 3.1

  • Listens for specific information during meetings
  • Conveys specific instructions using vocabulary appropriate to context, purpose and audience
  • Asks questions and listens to responses to clarify understanding


2.3, 3.1, 3.4

  • Performs calculations required to measure output against predetermined timeframes

Navigate the world of work

1.2, 1.4, 2.1

  • Recognises and responds to both explicit and implicit organisational procedures and protocols and legislative/regulatory requirements

Interact with others

2.3, 3.3, 3.4

  • Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role

Get the work done

1.1, 1.3, 1.4, 2.2-2.4, 3.4

  • Applies formal processes when planning complex tasks, producing plans with logically sequenced steps, reflecting an awareness of time constraints
  • Understands the purposes, specific functions and key features of common digital systems and tools and operates them effectively to complete routine tasks

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 


Equivalence status 

BSBADM405 Organise meetings

BSBADM405B Organise meetings

Updated to meet Standards for Training Packages

Equivalent unit


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10


Assessment requirements

Modification History



Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • organise a meeting and advise participants accordingly
  • prepare and distribute all documentation required for the meeting
  • take meeting notes which accurately reflect what was discussed during the meeting
  • produce minutes based on own notes providing an accurate account of the meeting
  • circulate copies of meeting minutes within predetermined timeframes.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • describe culturally appropriate communication techniques
  • identify the relevant formats for agendas and minutes
  • list the key provisions of relevant legislation
  • outline organisational procedures relevant to the task.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to office equipment and resources.

Assessors must satisfy NVR/AQTF assessor requirements.


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10