Unit of competency details

BSBADM301B - Produce texts from shorthand notes (Release 1)


Usage recommendation:
Is superseded by and equivalent to BSBADM301 - Produce texts from shorthand notesUpdated to meet Standards for Training Packages 24/Mar/2015

Release Status:
ReleaseRelease date
1 1 (this release) 10/Mar/2009


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  25/Jul/2008 
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Modification History

Not applicable.

Unit Descriptor

Unit descriptor 

This unit describes the performance outcomes, skills and knowledge required to take shorthand from a dictation source at 60 words (or more) per minute, in accordance with the current Australian Standard for shorthand speed, and to produce an accurate text from the notes.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Application of the Unit

Application of the unit 

This unit applies to individuals employed in a range of work environments who produce notes and texts from oral or printed sources using shorthand techniques. They may work as individuals providing administrative support within an enterprise, or they may be responsible for the production of their own notes and other documentation.

Licensing/Regulatory Information

Not applicable.


Prerequisite units 

Employability Skills Information

Employability skills 

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria



1. Take dictation using shorthand

1.1. Prior to commencing the task, identify organisational and task requirements relating to style, presentation and storage of documents

1.2. Clarify purpose  and requirements  of text with the author/speaker

1.3. Record shorthand notes from a dictation source  at a minimum speed of 60 words per minute

1.4. Clarify meaning and spelling of unusual names or terms to ensure accuracy of the notes

1.5. Self -check  shorthand notes for accuracy 

2. Transcribe shorthand notes

2.1. Produce text from shorthand notes to at least 98% accuracy

2.2. Produce text within designated time lines 

3. Edit and revise text

3.1. Self-check final text for accuracy, spelling, grammar, punctuation and formatting

3.2. Revise, format, print, name and store text in accordance with organisational and task requirements

Required Skills and Knowledge


This section describes the skills and knowledge required for this unit.

Required skills 

  • communication skills to to predict words from context, and to interpret intonation and stress
  • literacy skills to:
  • read and understand organisational procedures
  • produce a range of documents
  • proofread and edit work for accuracy against original
  • memory retention skills to accurately capture information
  • problem-solving skills to address inconsistencies or errors in text.

Required knowledge 

  • formatting styles and their effect on formatting, readability and appearance of documents
  • key provisions of relevant legislation from all forms of government, standards and codes that may affect aspects of business operations, such as:
  • anti-discrimination legislation
  • ethical principles
  • codes of practice
  • privacy laws
  • occupational health and safety
  • organisational requirements for ergonomics, work periods and breaks, and conservation techniques
  • organisational style guide
  • shorthand symbols.

Evidence Guide


The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the following is essential:

  • producing accurate documents from notes that meet the requirements of the author/speaker
  • accurate transcription of data.

Context of and specific resources for assessment 

Assessment must ensure:

  • access to an actual workplace or simulated environment
  • access to office equipment and resources
  • access to shorthand manuals
  • access to English and shorthand dictionaries
  • access to examples of audio sources for transcription and note taking.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

  • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
  • review of authenticated documents from the workplace or training environment
  • demonstration of techniques in a workplace or simulated environment.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

  • BSBADM302B Produce texts from notes
  • BSBWRT301A Write simple documents
  • other general administration units.

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Purpose  may include:

  • agenda
  • formal or informal letters
  • memo
  • report

Requirements  may include:

  • verbatim motions plus meeting summary i.e. minutes
  • verbatim record of dictation
  • verbatim record of meeting

Dictation source  may include:

  • in person
  • teleconference
  • telephone
  • videoconference

Self -checking notes for accuracy  may include:

  • checking correlation between source and notes
  • clarifying names, addresses and specific spelling with information on file
  • correct grammar
  • correct spelling
  • correct use of technical vocabulary
  • inserting paragraphs
  • inserting punctuation
  • intended meaning
  • reading over shorthand notes for meaning

Required degree of speed and accuracy  may include:

  • AS 2907:2001 Shorthand speed tests
  • 60 words per minute at 98% accuracy

Designated time lines  may include:

  • organisational time line e.g. minutes of meeting/agenda
  • AS 2907:2001 Shorthand speed tests
  • time line agreed with supervisor/person requiring text

Unit Sector(s)

Unit sector 

Competency field

Competency field 

Administration - General Administration

Co-requisite units

Co-requisite units