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Training package details

BSB - Business Services Training Package (Release 8.0)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSB07 - Business Services Training Package 25/Mar/2015

Release Status:
Current
Releases:
ReleaseRelease dateApproval process
8.0 (this release) 25/Jan/2022Endorsement date: 17/Nov/2021
(View details for release 7.2) 23/Jul/2021 Minor upgrade (Approval date: 23/Jul/2021)
(View details for release 7.1) 12/Feb/2021 Minor upgrade (Approval date: 12/Feb/2021)
(View details for release 7.0) 19/Oct/2020 Endorsement date: 12/Aug/2020
(View details for release 6.1) 07/Jul/2020 Minor upgrade (Approval date: 02/Jul/2020)
(View details for release 6.0) 28/Feb/2020 Endorsement date: 03/Dec/2019
(View details for release 5.0) 30/Aug/2019 Endorsement date: 05/Jun/2019
(View details for release 4.0) 21/Feb/2019 Endorsement date: 04/Dec/2018
(View details for release 3.0) 27/Sep/2018 Endorsement date: 05/Jun/2018
(View details for release 2.0) 14/Jan/2016 Endorsement date: 12/Oct/2015
(View details for release 1.2) 19/Jun/2015 Minor upgrade (Approval date: 19/Jun/2015)
(View details for release 1.1) 09/Apr/2015 Minor upgrade (Approval date: 09/Apr/2015)
(View details for release 1.0) 25/Mar/2015 Endorsement date: 06/Mar/2015


Disclaimer:
Following the establishment of the new training package development process, any references to the former Skills Service Organisations (SSOs) or Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Jobs and Skills Council (JSC) listed below.

Training Package Developer

Organisation:
Future Skills Organisation 

Qualifications

 CodeTitleUsageRelease

Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I

 BSB10120 - Certificate I in Workplace SkillsCertificate I in Workplace SkillsCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II

 BSB20120 - Certificate II in Workplace SkillsCertificate II in Workplace SkillsCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III

 BSB30120 - Certificate III in BusinessCertificate III in BusinessCurrent
 BSB30220 - Certificate III in Entrepreneurship and New BusinessCertificate III in Entrepreneurship and New BusinessCurrent
 BSB30320 - Certificate III in Legal ServicesCertificate III in Legal ServicesCurrent
 BSB30420 - Certificate III in Library and Information ServicesCertificate III in Library and Information ServicesCurrent
 BSB30719 - Certificate III in Work Health and SafetyCertificate III in Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV

 BSB40120 - Certificate IV in BusinessCertificate IV in BusinessCurrent
 BSB40320 - Certificate IV in Entrepreneurship and New BusinessCertificate IV in Entrepreneurship and New BusinessCurrent
 BSB40420 - Certificate IV in Human Resource ManagementCertificate IV in Human Resource ManagementCurrent
 BSB40520 - Certificate IV in Leadership and ManagementCertificate IV in Leadership and ManagementCurrent
 BSB40620 - Certificate IV in Legal ServicesCertificate IV in Legal ServicesCurrent
 BSB40720 - Certificate IV in Library and Information ServicesCertificate IV in Library and Information ServicesCurrent
 BSB40820 - Certificate IV in Marketing and CommunicationCertificate IV in Marketing and CommunicationCurrent
 BSB40920 - Certificate IV in Project Management PracticeCertificate IV in Project Management PracticeCurrent
 BSB41021 - Certificate IV in Aboriginal and Torres Strait Islander GovernanceCertificate IV in Aboriginal and Torres Strait Islander GovernanceCurrent
 BSB41419 - Certificate IV in Work Health and SafetyCertificate IV in Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma

 BSB50120 - Diploma of BusinessDiploma of BusinessCurrent
 BSB50320 - Diploma of Human Resource ManagementDiploma of Human Resource ManagementCurrent
 BSB50420 - Diploma of Leadership and ManagementDiploma of Leadership and ManagementCurrent
 BSB50520 - Diploma of Library and Information ServicesDiploma of Library and Information ServicesCurrent
 BSB50620 - Diploma of Marketing and CommunicationDiploma of Marketing and CommunicationCurrent
 BSB50720 - Diploma of Paralegal ServicesDiploma of Paralegal ServicesCurrent
 BSB50820 - Diploma of Project ManagementDiploma of Project ManagementCurrent
 BSB50920 - Diploma of Quality AuditingDiploma of Quality AuditingCurrent
 BSB51319 - Diploma of Work Health and SafetyDiploma of Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Advanced Diploma'Qualification Level: Advanced Diploma

 BSB60120 - Advanced Diploma of BusinessAdvanced Diploma of BusinessCurrent
 BSB60220 - Advanced Diploma of ConveyancingAdvanced Diploma of ConveyancingCurrent
 BSB60320 - Advanced Diploma of Human Resource ManagementAdvanced Diploma of Human Resource ManagementCurrent
 BSB60420 - Advanced Diploma of Leadership and ManagementAdvanced Diploma of Leadership and ManagementCurrent
 BSB60520 - Advanced Diploma of Marketing and CommunicationAdvanced Diploma of Marketing and CommunicationCurrent
 BSB60619 - Advanced Diploma of Work Health and SafetyAdvanced Diploma of Work Health and SafetyCurrent
 BSB60720 - Advanced Diploma of Program ManagementAdvanced Diploma of Program ManagementCurrent

Toggle visibility of information in grouping for 'Qualification Level: Graduate Diploma'Qualification Level: Graduate Diploma

 BSB80120 - Graduate Diploma of Management (Learning)Graduate Diploma of Management (Learning)Current
 BSB80220 - Graduate Diploma of Portfolio ManagementGraduate Diploma of Portfolio ManagementCurrent
 BSB80320 - Graduate Diploma of Strategic LeadershipGraduate Diploma of Strategic LeadershipCurrent

Skill sets

CodeSort Table listing the training package skill sets by the Code columnTitleUsageSort Table listing the training package skill sets by the Usage columnReleaseSort Table listing the training package skill sets by the Release column
BSBSS00134 - Aboriginal and Torres Strait Islander Governance Foundations Skill SetAboriginal and Torres Strait Islander Governance Foundations Skill SetCurrent
BSBSS00120 - Administrative Assistant Skill SetAdministrative Assistant Skill SetCurrent
BSBSS00110 - Business Development Skill SetBusiness Development Skill SetCurrent
BSBSS00101 - Business Operations Management Skill SetBusiness Operations Management Skill SetCurrent
BSBSS00100 - Business Operations Support Skill SetBusiness Operations Support Skill SetCurrent
BSBSS00116 - Campaign Management Skill SetCampaign Management Skill SetCurrent
BSBSS00091 - Capture and Present Big Data Skill SetCapture and Present Big Data Skill SetCurrent
BSBSS00099 - Communications and Public Relations Foundations Skill SetCommunications and Public Relations Foundations Skill SetCurrent
BSBSS00122 - Compliance Skill SetCompliance Skill SetCurrent
BSBSS00126 - Contact Centre Skill SetContact Centre Skill SetCurrent
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Units of competency

CodeSort Table listing the units of competency related to this training package. by the Code columnTitleUsageReleaseSort Table listing the units of competency related to this training package. by the Release column
BSBATSIM421 - Support a positive and culturally appropriate workplace cultureSupport a positive and culturally appropriate workplace cultureSuperseded
BSBAUD411 - Participate in quality auditsParticipate in quality auditsCurrent
BSBAUD412 - Work within compliance frameworksWork within compliance frameworksCurrent
BSBAUD511 - Initiate quality auditsInitiate quality auditsCurrent
BSBAUD512 - Lead quality auditsLead quality auditsCurrent
BSBAUD513 - Report on quality auditsReport on quality auditsCurrent
BSBAUD514 - Interpret compliance requirementsInterpret compliance requirementsCurrent
BSBAUD515 - Evaluate and review complianceEvaluate and review complianceCurrent
BSBAUD516 - Develop and monitor processes for the management of breaches in compliance requirementsDevelop and monitor processes for the management of breaches in compliance requirementsCurrent
BSBAUD601 - Establish and manage compliance management systemsEstablish and manage compliance management systemsCurrent
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Imported units of competency

CodeTitleUsageSort Table listing Imported units of competency by the Usage columnReleaseSort Table listing Imported units of competency by the Release columnBelongs to training package
AHCBUS615 - Implement a monitoring, evaluation and reporting programImplement a monitoring, evaluation and reporting programCurrentAHC - Agriculture, Horticulture and Conservation and Land Management Training Package
CHCMGT004 - Secure and manage fundingSecure and manage fundingCurrentCHC - Community Services
CPPCMN4009 - Develop team understanding of and commitment to sustainabilityDevelop team understanding of and commitment to sustainabilityDeletedCPP - Property Services Training Package
CPPDSM4047 - Implement and monitor procurement processImplement and monitor procurement processSupersededCPP - Property Services Training Package
CPPWMT3044A - Identify wastes and hazardsIdentify wastes and hazardsSupersededCPP07 - Property Services Training Package
CUACNM601 - Manage collection maintenance and preservation proceduresManage collection maintenance and preservation proceduresSupersededCUA - Creative Arts and Culture Training Package
CUAEVP211 - Assist with the staging of public activities or eventsAssist with the staging of public activities or eventsCurrentCUA - Creative Arts and Culture Training Package
CUAEVP411 - Present information on activities, events or public programsPresent information on activities, events or public programsCurrentCUA - Creative Arts and Culture Training Package
CUAIND202 - Develop and apply knowledge of information and cultural services organisationsDevelop and apply knowledge of information and cultural services organisationsSupersededCUA - Creative Arts and Culture Training Package
CUAPRE401 - Implement preventive conservation activitiesImplement preventive conservation activitiesCurrentCUA - Creative Arts and Culture Training Package
DEFEVL001 - Develop an evaluation programDevelop an evaluation programCurrentDEF - Defence Training Package
DEFEVL002 - Evaluate and report collected informationEvaluate and report collected informationCurrentDEF - Defence Training Package
DEFEVL003 - Maintain and enhance professional practiceMaintain and enhance professional practiceCurrentDEF - Defence Training Package
DEFEVL004 - Evaluate a training and assessment systemEvaluate a training and assessment systemCurrentDEF - Defence Training Package
DEFEVL005 - Evaluate a community based programEvaluate a community based programCurrentDEF - Defence Training Package
DEFEVL006 - Evaluate business performanceEvaluate business performanceCurrentDEF - Defence Training Package
FNSACC312 - Administer subsidiary accounts and ledgersAdminister subsidiary accounts and ledgersSupersededFNS - Financial Services Training Package
FNSACC411 - Process business tax requirementsProcess business tax requirementsCurrentFNS - Financial Services Training Package
FNSACC412 - Prepare operational budgetsPrepare operational budgetsCurrentFNS - Financial Services Training Package
FNSACC413 - Make decisions in a legal contextMake decisions in a legal contextCurrentFNS - Financial Services Training Package
FNSACC416 - Set up and operate a computerised accounting systemSet up and operate a computerised accounting systemSupersededFNS - Financial Services Training Package
FNSFLT201 - Develop and use a personal budgetDevelop and use a personal budgetSupersededFNS - Financial Services Training Package
FNSINC401 - Apply principles of professional practice to work in the financial services industryApply principles of professional practice to work in the financial services industrySupersededFNS - Financial Services Training Package
FNSORG601 - Negotiate to achieve goals and manage disputesNegotiate to achieve goals and manage disputesCurrentFNS - Financial Services Training Package
FNSORG602 - Develop and manage financial systemsDevelop and manage financial systemsCurrentFNS - Financial Services Training Package
FNSPRM601 - Establish, supervise and monitor practice systems to conform with legislation and regulationsEstablish, supervise and monitor practice systems to conform with legislation and regulationsSupersededFNS - Financial Services Training Package
FNSTPB402 - Establish and maintain payroll systemsEstablish and maintain payroll systemsSupersededFNS - Financial Services Training Package
FSKDIG002 - Use digital technology for routine and simple workplace tasksUse digital technology for routine and simple workplace tasksCurrentFSK - Foundation Skills Training Package
FSKLRG011 - Use routine strategies for work-related learningUse routine strategies for work-related learningCurrentFSK - Foundation Skills Training Package
FSKOCM006 - Use oral communication skills to participate in workplace teamsUse oral communication skills to participate in workplace teamsCurrentFSK - Foundation Skills Training Package
HLTAID011 - Provide First AidProvide First AidCurrentHLT - Health
HLTAID013 - Provide First Aid in remote or isolated siteProvide First Aid in remote or isolated siteCurrentHLT - Health
ICPPRP3220 - Digitise images for reproductionDigitise images for reproductionCurrentICP - Printing and Graphic Arts
ICPPRP422 - Digitise complex images for reproductionDigitise complex images for reproductionCurrentICP - Printing and Graphic Arts
ICTICT211 - Identify and use basic current industry specific technologiesIdentify and use basic current industry specific technologiesSupersededICT - Information and Communications Technology
ICTICT221 - Identify and use specific industry standard technologiesIdentify and use specific industry standard technologiesCurrentICT - Information and Communications Technology
ICTICT517 - Match ICT needs with the strategic direction of the organisationMatch ICT needs with the strategic direction of the organisationCurrentICT - Information and Communications Technology
ICTICT526 - Verify client business requirementsVerify client business requirementsCurrentICT - Information and Communications Technology
ICTICT612 - Develop contracts and manage contract performanceDevelop contracts and manage contract performanceCurrentICT - Information and Communications Technology
ICTICT616 - Develop communities of practiceDevelop communities of practiceCurrentICT - Information and Communications Technology
ICTSAS305 - Provide ICT advice to clientsProvide ICT advice to clientsCurrentICT - Information and Communications Technology
ICTSAS432 - Identify and resolve client ICT problemsIdentify and resolve client ICT problemsCurrentICT - Information and Communications Technology
ICTWEB306 - Develop web presence using social mediaDevelop web presence using social mediaCurrentICT - Information and Communications Technology
LGACOR011 - Analyse financial reports and budgetsAnalyse financial reports and budgetsCurrentLGA - Local Government
MEM13001B - Perform emergency first aidPerform emergency first aidSupersededMEM05 - Metal and Engineering Training Package
MSMENV472 - Implement and monitor environmentally sustainable work practicesImplement and monitor environmentally sustainable work practicesCurrentMSM - Manufacturing Training Package
MSS015022 - Develop strategies for more sustainable use of resourcesDevelop strategies for more sustainable use of resourcesSupersededMSS - Sustainability
MSS015025 - Develop a business case for sustainability improvementsDevelop a business case for sustainability improvementsSupersededMSS - Sustainability
PSPETH002 - Uphold and support the values and principles of public serviceUphold and support the values and principles of public serviceSupersededPSP - Public Sector Training Package
PSPETH003 - Promote the values and ethos of public servicePromote the values and ethos of public serviceSupersededPSP - Public Sector Training Package
PSPGEN021 - Contribute to conflict managementContribute to conflict managementSupersededPSP - Public Sector Training Package
PSPGEN028 - Provide a quotationProvide a quotationDeletedPSP - Public Sector Training Package
PSPGEN043 - Apply government processesApply government processesSupersededPSP - Public Sector Training Package
PSPGEN049 - Undertake negotiationsUndertake negotiationsSupersededPSP - Public Sector Training Package
PSPMGT006 - Develop a business caseDevelop a business caseCurrentPSP - Public Sector Training Package
PSPMGT012 - Facilitate knowledge managementFacilitate knowledge managementSupersededPSP - Public Sector Training Package
PSPPCM006 - Select providers and develop contractsSelect providers and develop contractsCurrentPSP - Public Sector Training Package
PSPPCM007 - Manage contractsManage contractsCurrentPSP - Public Sector Training Package
PSPPCM008 - Manage contract performanceManage contract performanceCurrentPSP - Public Sector Training Package
PSPPCM009 - Finalise contractsFinalise contractsCurrentPSP - Public Sector Training Package
PSPPCM010 - Manage procurement riskManage procurement riskCurrentPSP - Public Sector Training Package
PSPPCM011 - Plan to manage a contractPlan to manage a contractCurrentPSP - Public Sector Training Package
PSPPCM012 - Plan for procurement outcomesPlan for procurement outcomesCurrentPSP - Public Sector Training Package
PSPPCM013 - Make procurement decisionsMake procurement decisionsCurrentPSP - Public Sector Training Package
PSPPCM015 - Conduct and manage coordinated procurementConduct and manage coordinated procurementCurrentPSP - Public Sector Training Package
PSPPCM016 - Plan and implement strategic sourcingPlan and implement strategic sourcingCurrentPSP - Public Sector Training Package
PSPPCM017 - Plan and implement procurement category managementPlan and implement procurement category managementCurrentPSP - Public Sector Training Package
PSPPCM018 - Conduct demand and procurement spend analysisConduct demand and procurement spend analysisCurrentPSP - Public Sector Training Package
PSPPCY004 - Support policy implementationSupport policy implementationSupersededPSP - Public Sector Training Package
PUACOM008 - Develop and organise public safety awareness programsDevelop and organise public safety awareness programsCurrentPUA - Public Safety
PUAFER001 - Identify, prevent and report potential facility emergency situationsIdentify, prevent and report potential facility emergency situationsCurrentPUA - Public Safety
PUAFER004 - Respond to facility emergenciesRespond to facility emergenciesCurrentPUA - Public Safety
PUAWHS003 - Implement and monitor organisational work, health and safety policies, procedures and programsImplement and monitor organisational work, health and safety policies, procedures and programsCurrentPUA - Public Safety
RIIVEH305E - Operate and maintain a four wheel drive vehicleOperate and maintain a four wheel drive vehicleSupersededRII - Resources and Infrastructure Industry Training Package
RIIWHS202D - Enter and work in confined spacesEnter and work in confined spacesSupersededRII - Resources and Infrastructure Industry Training Package
RIIWHS204D - Work safely at heightsWork safely at heightsSupersededRII - Resources and Infrastructure Industry Training Package
RIIWHS403D - Apply the mine work health and safety management planApply the mine work health and safety management planSupersededRII - Resources and Infrastructure Industry Training Package
SIRXCEG002 - Assist with customer difficultiesAssist with customer difficultiesCurrentSIR - Retail Services Training Package
SIRXCEG004 - Create a customer-centric cultureCreate a customer-centric cultureCurrentSIR - Retail Services Training Package
SIRXCEG005 - Maintain business to business relationshipsMaintain business to business relationshipsCurrentSIR - Retail Services Training Package
SIRXECM002 - Prepare digital contentPrepare digital contentCurrentSIR - Retail Services Training Package
SIRXECM003 - Design an ecommerce siteDesign an ecommerce siteCurrentSIR - Retail Services Training Package
SIRXMGT005 - Lead the development of business opportunitiesLead the development of business opportunitiesCurrentSIR - Retail Services Training Package
SIRXMKT001 - Support marketing and promotional activitiesSupport marketing and promotional activitiesCurrentSIR - Retail Services Training Package
SIRXMKT002 - Use social media to engage customersUse social media to engage customersCurrentSIR - Retail Services Training Package
SIRXMKT006 - Develop a social media strategyDevelop a social media strategyCurrentSIR - Retail Services Training Package
SIRXMKT007 - Develop a digital marketing planDevelop a digital marketing planCurrentSIR - Retail Services Training Package
SIRXOSM003 - Use social media and online toolsUse social media and online toolsCurrentSIR - Retail Services Training Package
SIRXOSM005 - Develop a basic website for customer engagementDevelop a basic website for customer engagementCurrentSIR - Retail Services Training Package
SIRXOSM007 - Manage risk to organisational reputation in an online settingManage risk to organisational reputation in an online settingCurrentSIR - Retail Services Training Package
SIRXPDK001 - Advise on products and servicesAdvise on products and servicesCurrentSIR - Retail Services Training Package
SIRXSLS003 - Achieve sales resultsAchieve sales resultsCurrentSIR - Retail Services Training Package
SIRXSLS004 - Drive sales resultsDrive sales resultsCurrentSIR - Retail Services Training Package
TAEASS301 - Contribute to assessmentContribute to assessmentSupersededTAE - Training and Education Training Package
TAEDEL301 - Provide work skill instructionProvide work skill instructionSupersededTAE - Training and Education Training Package
TAEDEL401 - Plan, organise and deliver group-based learningPlan, organise and deliver group-based learningSupersededTAE - Training and Education Training Package
TAEDES501 - Design and develop learning strategiesDesign and develop learning strategiesSupersededTAE - Training and Education Training Package
TAELED803 - Implement improved learning practiceImplement improved learning practiceCurrentTAE - Training and Education Training Package
TAELED804 - Review enterprise e-learning systems and solutions implementationReview enterprise e-learning systems and solutions implementationCurrentTAE - Training and Education Training Package
TLIE4006 - Collect, analyse and present workplace data and informationCollect, analyse and present workplace data and informationSupersededTLI - Transport and Logistics Training Package
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