Qualification details

BSB51807 - Diploma of Unionism and Industrial Relations (Release 4)


Usage recommendation:
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
DeletedDeleted from BSB07 Business Services Training Package24/Mar/2015

Release Status:
ReleaseRelease date
4 (this release) 18/Mar/2013
(View details for release 3) 18/Dec/2012
(View details for release 2) 28/Nov/2011
(View details for release 1) 10/Mar/2009

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
BSBADM502B - Manage meetingsManage meetings Elective
BSBADV507B - Develop a media planDevelop a media plan Elective
BSBCOM502B - Evaluate and review complianceEvaluate and review compliance Elective
BSBFIM501A - Manage budgets and financial plansManage budgets and financial plans Elective
BSBHRM512A - Develop and manage performance-management processesDevelop and manage performance-management processes Elective
BSBINM501A - Manage an information or knowledge management systemManage an information or knowledge management system Elective
BSBLED501A - Develop a workplace learning environmentDevelop a workplace learning environment Elective
BSBMGT502B - Manage people performanceManage people performance Elective
BSBMGT515A - Manage operational planManage operational plan Elective
BSBMGT516C - Facilitate continuous improvementFacilitate continuous improvement Elective
Items per page 10 | 20 | 50 | 100
Displaying items 1 - 10 of 26


SchemeCodeClassification value
ANZSCO Identifier 223113 Workplace Relations Adviser 
ASCO (occupation type) Identifier 2291-15 Industrial Relations Officer 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Industrial Relations 
Taxonomy - Occupation N/A Union Official,Industrial Relations Officer 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 223113 Workplace Relations Adviser 03/Sep/2008 
ASCO (occupation type) Identifier 2291-15 Industrial Relations Officer 03/Sep/2008 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 03/Sep/2008 
Qualification/Course Level of Education Identifier 421 Diploma 10/Mar/2009 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Modification History



Release 4

This version first released with BSB07 Business Services Training Package Version 8.0.

Elective units:

  • BSBHRM503B Manage performance management systems replaced with BSBHRM512A Develop and manage performance management systems.
  • BSBPMG510A Manage projects replaced with BSBPMG522A Undertake project work.

Release 3

New release of this Qualification with BSB07 Business Services Training Package version 7.0.

BSBOHS elective unit updated with the BSBWHS unit and imported elective units updated with the most current equivalent.

Release 2

New release of this Qualification with BSB07 Business Services Training Package version 6.0.

Outdated advice removed.

Unit codes updated.

Release 1

Initial release of this Qualification.


This qualification reflects the role of individuals who possess a sound theoretical knowledge base in unionism and industrial relations and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.

Job  roles 

  • Union Official.

Pathways Information

Pathways into the qualification 

Preferred pathways for candidates considering this qualification include:

  • BSB41807 Certificate IV in Unionism and Industrial Relations or other relevant qualification/s


  • with vocational experience in unionism but without a formal qualification

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

  • Union Organiser
  • Workplace Union Representative.

This breadth of expertise would equate to the competencies required to undertake this qualification.

Pathways from the qualification 

After achieving this qualification candidates may undertake:

  • BSB60407 Advanced Diploma of Management.

Licensing/Regulatory Information

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Entry Requirements

There are no entry requirements for this qualification.

Employability Skills Summary

The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill 

Industry/enterprise requirements for this qualification include: 


  • conciliating and arbitrating on behalf of union members
  • consulting with stakeholders
  • managing conflict and resolving disputes
  • negotiating solutions for workplace issues
  • presenting information in a range of styles to suit a particular audience
  • questioning, clarifying and evaluating information
  • using advocacy skills to represent workers
  • using persuasive questioning techniques


  • applying teamwork skills to organise and allocate responsibilities in negotiation and bargaining
  • providing support for union organisers and coaching/mentoring as required
  • working with diverse individuals and groups


  • budgeting for campaigns or projects
  • managing risk and developing contingency plans
  • taking action to resolve worker issues
  • thinking laterally when encountering resistance to proposed solutions to workplace issues

Initiative and enterprise

  • being creative and providing innovative solutions to complex issues
  • developing a range of options when preparing cases for court or tribunal
  • implementing continuous improvement processes
  • making strategic decisions

Planning and organising

  • allocating resources as required
  • collecting and analysing information and presenting it in an appropriate format
  • conducting risk management audits and preparing action plans
  • evaluating processes and recommending changes
  • planning and managing major research projects
  • planning, managing and reviewing campaigns


  • having personal goals and vision for future campaigns
  • managing own time and priorities and dealing with contingencies
  • taking responsibility as required by work role and ensuring all organisational polices and procedures are followed


  • developing and maintaining professional competence in risk management
  • maintaining knowledge of current industrial relations environment
  • providing learning and development opportunities
  • recording and monitoring staff training in risk management


  • preparing and filing forms electronically
  • using business technology such as computers, and word processing and document management software
  • using risk analysis software tools
  • using the internet and web for research purposes

Packaging Rules

Total number of units = 8 

3 core units  plus 

5 elective units 

2 elective units  must be selected from the Group A units listed below.

The remaining 3 elective units  may be selected from the Group A  or Group B  units listed below, or any currently endorsed national Training Package or accredited course at the same qualification level. If not listed below 1 unit  may be selected from either a Certificate IV or Advanced Diploma qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Core units 

BSBRSK501B Manage risk

BSBWRK405A Promote union values, principles and policies

BSBWRK507A Apply strategic unionism

Group A units 

Workplace Relations 

BSBWRK501A Develop, manage and review campaigns and projects

BSBWRK502A Represent the union in key forums

BSBWRK503A Coordinate case preparation and research

BSBWRK504A Advocate and present cases for members

BSBWRK505A Develop, implement and manage union policy

BSBWRK506A Coordinate research and analysis

BSBWRK508A Manage and oversee bargaining

Group B units 


BSBADV507B Develop a media plan


BSBCOM502B Evaluate and review compliance

Financial Management 

BSBFIM501A Manage budgets and financial plans

General Administration 

BSBADM502B Manage meetings

Human Resource Management 

BSBHRM512A Develop and manage performance-management processes

Information Management 

BSBINM501A Manage an information or knowledge management system

Learning and Development 

BSBLED501A Develop a workplace learning environment


BSBMGT502B Manage people performance

BSBMGT515A Manage operational plan

BSBMGT516C Facilitate continuous improvement

Project Management 

BSBPMG522A Undertake project work

Public Relations 

BSBPUB504A Develop and implement crisis management plans


BSBSUS501A Develop workplace policy and procedures for sustainability

Work Health and Safety 

BSBWHS501A Ensure a safe workplace

Workplace Effectiveness 

BSBWOR501B Manage personal work priorities and professional development

BSBWOR502B Ensure team effectiveness