Qualification details

Modification History

Release	Comments
Release 3	This version first released with BSB07 Business Services Training Package Version 8.0. Elective units: BSBHRM501A now BSBHRM501B BSBHRM504A now BSBHRM513A (unit title remains unchanged) BSBPMG510A replaced with BSBPMG522A.
Release 2	New release of this Qualification with version 6 of BSB07 Business Services Training Package. Unit codes updated: BSBCON601A now BSBCON601B BSBRSK501A now BSBRSK501B BSBWOR501A now BSBWOR501B.
Release 1	Initial release.

Description

This qualification reflects the role of individuals with substantial experience in a range of settings who are seeking to further develop their skills across a wide range of business functions. This qualification is also suited to the needs of individuals with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities.

Job roles 

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

• executive officer
• program consultant
• program coordinator.

Pathways Information

Pathways into the qualification 

Preferred pathways for candidates considering this qualification include:

• BSB40207 Certificate IV in Business or other relevant qualification

OR

• with vocational experience in a range of work environments in senior support roles but without a qualification.

Pathways from the qualification 

• BSB60207 Advanced Diploma of Business or a range of other Advanced Diploma qualifications.

Licensing/Regulatory Information

There is no direct link between this qualification and licensing, legislative or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative or regulatory requirements that impact on the unit.

Entry Requirements

There are no entry requirements for this qualification.

Employability Skills Summary

The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill	Industry or enterprise requirements for this qualification include:
Communication	conducting research to collect and analyse information in a range of reports consulting with others to develop a range of plans and reports liaising with stakeholders and promoting participative workplace arrangements
Teamwork	contributing to the development of other team members providing feedback on team performance to colleagues and managers
Problem-solving	applying risk management processes to business operations assessing financial viability of new opportunities and matching organisational capability with market needs negotiating solutions to new and emerging issues
Initiative and enterprise	encouraging creative and innovative workplace solutions identifying new and emerging opportunities for the business and developing strategies to capitalise on them managing, fostering and facilitating change
Planning and organising	developing systems that are flexible and responsive to changing circumstances planning for contingencies and performance of staff and systems
Self-management	dealing with contingencies managing own time and priorities taking responsibility as required by job role and ensuring organisational policies and procedures are adhered to
Learning	assisting others to acquire new knowledge and skills to improve team and individual performance
Technology	using electronic communication devices and processes, such as internet, intranet and email to produce written correspondence and reports using technology to assist the management of information and to assist the planning process

Packaging Rules

Total number of units = 8 

8 elective units 

6 of the elective units  must be selected from the units listed below. No more than 3 units may be selected from any one group.

2 elective units  may be selected from elective units listed below, from this Training Package or from any current accredited course or endorsed Training Package at this qualification level or Certificate IV or Advanced Diploma level.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Group A 

Advertising 

BSBADV503B Coordinate advertising research

BSBADV507B Develop a media plan

BSBADV509A Create mass print media advertisements

BSBADV510A Create mass electronic media advertisements

BSBMKG523A Design and develop an integrated marketing communication plan

Writing 

BSBWRT501A Write persuasive copy

Group B 

E-business 

BSBEBU501A Investigate and design e-business solutions

Financial administration 

BSBFIM502A Manage payroll

General administration 

BSBADM502B Manage meetings

BSBADM503B Plan and manage conferences

BSBADM504B Plan or review administrative systems

BSBADM506B Manage business document design and development

IT building and implementation 

BSBITB501A Establish and maintain a workgroup computer network

Group C 

Human resource management 

BSBHRM501B Manage human resources services

BSBHRM502A Manage human resources management information systems

BSBHRM513A Manage workforce planning

BSBHRM505B Manage remuneration and employee benefits

BSBHRM506A Manage recruitment, selection and induction processes

BSBHRM507A Manage separation or termination

BSBHRM509A Manage rehabilitation or return-to-work programs

BSBHRM510A Manage mediation processes

Learning and development 

BSBLED502A Manage programs that promote personal effectiveness

Group D 

Marketing 

BSBMKG501B Identify and evaluate marketing opportunities

BSBMKG502B Establish and adjust the marketing mix

BSBMKG506B Plan market research

BSBMKG507A Interpret market trends and developments

BSBMKG508A Plan direct marketing activities

BSBMKG509A Implement and monitor direct marketing activities

BSBMKG510B Plan e-marketing communications

BSBMKG514A Implement and monitor marketing activities

BSBMKG515A Conduct a marketing audit

Public relations 

BSBPUB501A Manage the public relations publication process

BSBPUB502A Develop and manage complex public relations campaigns

BSBPUB503A Manage fundraising and sponsorship activities

BSBPUB504A Develop and implement crisis management plans

Group E 

Continuity 

BSBCON601B Develop and maintain business continuity plans

Information management 

BSBINM501A Manage an information or knowledge management system

Innovation 

BSBINN501A Establish systems that support innovation

BSBINN502A Build and sustain an innovative work environment

Intellectual property 

BSBIPR501A Manage intellectual property to protect and grow business

Management 

BSBMGT403A Implement continuous improvement

Project management 

BSBPMG522A Undertake project work

Risk management 

BSBRSK501B Manage risk

Sustainability 

BSBSUS501A Develop workplace policy and procedures for sustainability

Workplace effectiveness 

BSBWOR501B Manage personal work priorities and professional development