Qualification details

BSB30807 - Certificate III in Recordkeeping (Release 2)


Usage recommendation:
Is superseded by and equivalent to BSB30815 - Certificate III in RecordkeepingUpdated to meet Standards for Training Packages. 24/Mar/2015

ReleaseRelease date
2 (this release) 28/Nov/2011
(View details for release 1) 10/Mar/2009

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
BSBRKG304B - Maintain business recordsMaintain business recordsSupersededN/A
BSBCUS301B - Deliver and monitor a service to customersDeliver and monitor a service to customersSupersededN/A
BSBWRT301A - Write simple documentsWrite simple documentsSupersededN/A
BSBITU301A - Create and use databasesCreate and use databasesSupersededN/A
BSBPRO301A - Recommend products and servicesRecommend products and servicesSupersededN/A
BSBRKG305A - Review recordkeeping functionsReview recordkeeping functionsSupersededN/A
BSBRKG302B - Undertake disposalUndertake disposalSupersededN/A
BSBRKG301B - Control recordsControl recordsSupersededN/A
BSBCMM301B - Process customer complaintsProcess customer complaintsSupersededN/A
BSBSUS301A - Implement and monitor environmentally sustainable work practicesImplement and monitor environmentally sustainable work practicesSupersededN/A
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SchemeCodeClassification value
ANZSCO Identifier 551211 Bookkeeper 
ASCO (occupation type) Identifier 5911-11 Bookkeeper 
ASCED Qualification/Course Field of Education Identifier 0801 Accounting 
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Human Resource Management,Customer Service,Farming,Public Administration,Local Government Administration,Business Administration,Recordkeeping 
Taxonomy - Occupation N/A Information Officer,Coding Clerk,Information Services Officer,Administration Officer,Records Officer,Assistant Registry Officer,Human Resources Clerk,Rural Business Worker 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 551211 Bookkeeper 03/Sep/2008 
ASCO (occupation type) Identifier 5911-11 Bookkeeper 03/Sep/2008 
ASCED Qualification/Course Field of Education Identifier 0801 Accounting 03/Sep/2008 
Qualification/Course Level of Education Identifier 514 Certificate III 10/Mar/2009 
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Modification History



Release 2

New release of this Qualification released with version 6 of BSB07 Business Services Training Package.

Updated unit codes:

  • BSBCMM301A now BSBCMM301B
  • BSBCUS301A now BSBCUS301B
  • BSBWOR301A now BSBWOR301B



This qualification reflects the role of individuals who apply some understanding of relevant theoretical knowledge relating to recordkeeping functions in the workplace. While it may apply to individuals whose sole workplace function is recordkeeping, it will also apply to administrative, human resources or other staff within an organisation for whom recordkeeping is one of many duties for which they hold responsibility.

Job Roles 

  • Administration Officer
  • Assistant Records Clerk
  • Assistant Registry Officer.

Pathways Information

Qualification Pathways 

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

  • BSB20107 Certificate II in Business or other relevant qualification/s


  • with vocational experience in a range of environments providing administrative or operational support to business or records systems without a formal business qualification.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist.

This breadth of expertise would equate to the competencies required to undertake this qualification.

Pathways from the qualification

After achieving this qualification candidates may undertake:

  • BSB41707 Certificate IV in Recordkeeping.

Licensing/Regulatory Information

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Entry Requirements

There are no entry requirements for this qualification.

Employability Skills Summary

BSB30807 Certificate III in Recordkeeping 

The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill 

Industry /enterprise requirements for this qualification include :


  • communicating verbally with others in negotiation, training and questioning
  • preparing simple documentation and reports for requests of information
  • writing a range of simple documentation and communications


  • completing individual tasks to support team goals
  • conveying workplace procedures and work instructions to team members


  • analysing business or records system to efficiently locate information
  • using research skills to locate workplace information

Initiative and enterprise

  • demonstrating individual responsibility for completing tasks
  • suggesting improvements to support the development of improved work practices and team effectiveness

Planning and organising

  • contributing to planning processes with team members to meet expected outcomes
  • gathering, organising and applying workplace information for the organisation's work processes and records systems


  • identifying development needs and seeking training to fill needs
  • monitoring and recording the performance of own work area


  • developing a comprehensive knowledge and understanding of records systems
  • identifying priorities and pursuing personal work goals in accordance with organisational objectives


  • collecting and manipulating data using appropriate technology
  • ensuring systems are appropriate for information storage, security and retrieval

Packaging Rules

Total number of units  = 12 

5 core units  plus

7 elective  units

The 7 elective units  may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 unit  may be selected from either a Certificate II or Certificate IV qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Core units 


BSBRKG301B Control records

BSBRKG302B Undertake disposal

BSBRKG303B Retrieve information from records

BSBRKG304B Maintain business records

BSBRKG305A Review recordkeeping functions

Elective units 

Customer Service 

BSBCUS301B Deliver and monitor a service to customers


BSBDIV301A Work effectively with diversity

Financial Administration 

BSBFIA301A Maintain financial records

General Administration 

BSBADM311A Maintain business resources

Information Management 

BSBINM301A Organise workplace information

BSBINM302A Utilise a knowledge management system


BSBINN201A Contribute to workplace innovation

Interpersonal Communication 

BSBCMM301B Process customer complaints

IT Use 

BSBITU301A Create and use databases

BSBITU302B Create electronic presentations

BSBITU303A Design and produce text documents

BSBITU304A Produce spreadsheets

BSBITU305A Conduct online transactions

BSBITU306A Design and produce business documents

BSBITU309A Produce desktop published documents

Product Skills and Advice 

BSBPRO301A Recommend products and services


BSBSUS301A Implement and monitor environmentally sustainable work practices

Workplace Effectiveness 

BSBWOR301B Organise personal work priorities and development

BSBWOR302A Work effectively as an off-site worker


BSBWRT301A Write simple documents