Qualification details

BSB30507 - Certificate III in Business Administration(International Education) (Release 3)


Usage recommendation:
Is superseded by and equivalent to BSB30515 - Certificate III in Business Administration (International Education)Updated to meet Standards for Training Packages. 24/Mar/2015

Release Status:
ReleaseRelease date
3 (this release) 18/Dec/2012
(View details for release 2) 28/Nov/2011
(View details for release 1) 10/Mar/2009

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
BSBADM307B - Organise schedulesOrganise schedules Elective
BSBADM311A - Maintain business resourcesMaintain business resources Elective
BSBADM405B - Organise meetingsOrganise meetings Elective
BSBADM406B - Organise business travelOrganise business travel Elective
BSBCUS301B - Deliver and monitor a service to customersDeliver and monitor a service to customers Elective
BSBDIV301A - Work effectively with diversityWork effectively with diversity Core
BSBEDU301A - Assist with monitoring compliance in international education servicesAssist with monitoring compliance in international education services Core
BSBEDU302A - Assist in resolution of issues and incidents in an international education environmentAssist in resolution of issues and incidents in an international education environment Core
BSBEDU303A - Assist with the provision of international education informationAssist with the provision of international education information Elective
BSBEDU304A - Assist with the provision of pastoral care services to international studentsAssist with the provision of pastoral care services to international students Elective
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SchemeCodeClassification value
ANZSCO Identifier 531111 General Clerk 
ASCO (occupation type) Identifier 6111-11 General Clerk 
ASCED Qualification/Course Field of Education Identifier 0809 Office Studies 
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Education Administration,Education Support 
Taxonomy - Occupation N/A International Office Information Services Officer,School Administration Officer,International Education Agent,International Office Administrative Assistant,Education Program Support Worker,International Student Services Advisor,International Education Office Receptionist,Student Recruitment and Admissions Assistant,Administration Officer (TAFE International Marketing Office - Offshore Programs),Administration Assistant (International Pastoral Care - Secondary School),Student Services Officer,International Education Compliance Officer,International Recruitment Officer 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 531111 General Clerk 03/Sep/2008 
ASCO (occupation type) Identifier 6111-11 General Clerk 03/Sep/2008 
ASCED Qualification/Course Field of Education Identifier 0809 Office Studies 03/Sep/2008 
Qualification/Course Level of Education Identifier 514 Certificate III 10/Mar/2009 
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Modification History



Release 3

New release of this Qualification with BSB07 Business Services Training Package version 7.0.

BSBOHS elective unit updated with the BSBWHS unit and imported elective units updated with the most current equivalent.

Release 2

New release of this Qualification released with BSB07 Business Services Training Package version 6.0.

Outdated advice removed.

Updated imported unit code:

  • CHCAD2C now CHCAD402D

Release 1

Initial release of this Qualification.


This qualification reflects the role of individuals working in international education administration who apply a broad range of competencies using some discretion and judgement, and relevant theoretical knowledge. They may provide technical advice and support to a team.

International education work contexts include international onshore education, transnational offshore education, international projects and exchange or study abroad programs. A range of education sectors and organisations (public and private) provide international education. Sectors include higher education, vocational education and training, schools, English Language Intensive Courses for Overseas Students (ELICOS) and preparatory (foundation, bridging and enabling courses).

Job roles 

  • Administration Officer, TAFE International Marketing Office (offshore programs)
  • Administration Officer, University International Education Information Services
  • Administrative Assistant, International Office of University
  • Administrative Assistant, International Pastoral Care Services, secondary school
  • Assistant Administrative Officer
  • Education Program Support Worker, TAFE International Education Department
  • Information Services Assistant/Officer, International Education Office of a school
  • International Education Agent
  • Receptionist, Registered Training Organisation providing ELICOS
  • Student Recruitment and Admissions Assistant
  • Student Services Officer
  • Student Support Assistant.

Pathways Information

Pathways into the qualification 

Preferred pathways for candidates considering this qualification include:

  • BSB20112 Certificate II in Business or other relevant qualification/s


  • with vocational experience assisting in a range of support roles without a formal business qualification.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist.

This breadth of expertise would equate to the competencies required to undertake this qualification.

Pathways from the qualification 

After achieving this qualification candidates may undertake:

  • BSB40507 Certificate IV in Business Administration.

Licensing/Regulatory Information

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Entry Requirements

There are no entry requirements for this qualification.

Employability Skills Summary

The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill 

Industry/enterprise requirements for this qualification include: 


  • clearly communicating workplace information to others (verbal and non-verbal)
  • communicating sensitively in a cross-cultural context
  • communicating with people who speak languages other than English
  • interpreting needs of customers (internal or external)
  • reading and interpreting workplace related documentation
  • writing to audience needs


  • applying knowledge of own role as part of a team
  • working as an individual and as a member of a team
  • working with diverse individuals and groups


  • developing practical responses to workplace related functions
  • taking action to resolve concerns

Initiative and enterprise

  • adapting to new and emerging situations
  • being creative or proactive in response to workplace problems, changes and challenges

Planning and organising

  • allocating resources to workplace tasks and requirements
  • collecting, analysing and organising workplace data
  • identifying risk factors and taking action to minimise risk
  • planning for contingencies
  • utilising or determining required resources


  • following workplace documentation such as codes of practice or operating procedures
  • managing own time and priorities
  • projecting a professional image when representing the organisation
  • taking personal responsibility at the appropriate level


  • maintaining knowledge of products and services
  • participating in ongoing learning (formal or informal)
  • seeking assistance and expert advice


  • applying business related technology skills in organising and using workplace information
  • using business related technology and equipment
  • using business related technology safely (OHS)

Packaging Rules

Total number of units = 12 

5 core units plus 

7 elective units 

5 elective units  must be selected from the elective units listed below.

The remaining 2 elective units  may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below 1 unit  may be selected from a Certificate II or Certificate IV qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Core units 

BSBDIV301A Work effectively with diversity

BSBEDU301A Assist with monitoring compliance in international education services

BSBEDU302A Assist in resolution of issues and incidents in an international education environment

BSBIND302A Work effectively in the international education services industry

BSBITU306A Design and produce business documents

Elective units 

Customer Service 

BSBCUS301B Deliver and monitor a service to customers

Educational Administration 

BSBEDU303A Assist with the provision of international education information

BSBEDU304A Assist with the provision of pastoral care services to international students

BSBEDU305A Assist with international education events and programs

Financial Administration 

BSBFIA301A Maintain financial records

General Administration 

BSBADM307B Organise schedules

BSBADM311A Maintain business resources

BSBADM405B Organise meetings

BSBADM406B Organise business travel

Information Management 

BSBINM301A Organise workplace information

IT Use 

BSBITU202A Create and use spreadsheets

BSBITU301A Create and use databases

BSBITU302B Create electronic presentations

BSBITU307A Develop keyboarding speed and accuracy

BSBITU309A Produce desktop published documents


BSBMKG401B Profile the market

Work Health and Safety 

BSBWHS301A Maintain workplace safety

BSBWHS302A Apply knowledge of WHS legislation in the workplace


BSBRKG402B Provide information from and about records


BSBSUS301A Implement and monitor environmentally sustainable work practices


BSBWRT301A Write simple documents

Imported Units 

CHCAD402D Support the interests, rights and needs of clients within duty of care requirements

ICAICT103A Use, communicate and search securely on the internet