Modification History
Release |
Comments |
Release 1 |
This Qualification first released with BSB07 Business Training Package version 7.0. Replaces and is equivalent to BSB20107 Certificate II in Business. Updated Core Unit:
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Description
This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.
Job roles
- Administration Assistant
- Clerical Worker
- Data Entry Operator
- Information Desk Clerk
- Office Junior
- Receptionist.
Pathways Information
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
- BSB10112 Certificate I in Business or other relevant qualification/s
OR
- with vocational experience assisting in a range of work settings without a formal business qualification.
Pathways from the qualification
After achieving this qualification candidates may undertake:
- BSB30112 Certificate III in Business.
Licensing/Regulatory Information
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
Entry Requirements
There are no entry requirements for this qualification.
Employability Skills Summary
The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill |
Industry/enterprise requirements for this qualification include: |
Communication |
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Teamwork |
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Problem-solving |
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Initiative and enterprise |
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Planning and organising |
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Self-management |
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Learning |
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Technology |
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Packaging Rules
Total number of units = 12
1 core unit plus
11 elective units
7 elective units must be selected from the elective units listed below.
The remaining 4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below 2 of the 4 elective units may be selected from either a Certificate I or a Certificate III qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Core unit
BSBWHS201A Contribute to health and safety of self and others
Elective units
Customer Service
BSBCUS201B Deliver a service to customers
Industry Context
BSBIND201A Work effectively in a business environment
Information Management
BSBINM201A Process and maintain workplace information
BSBINM202A Handle mail
Innovation
BSBINN201A Contribute to workplace innovation
Interpersonal Communication
BSBCMM201A Communicate in the workplace
IT Use
BSBITU201A Produce simple word processed documents
BSBITU202A Create and use spreadsheets
BSBITU203A Communicate electronically
Small and Micro Business
BSBSMB201A Identify suitability for micro business
Sustainability
BSBSUS201A Participate in environmentally sustainable work practices
Workplace Effectiveness
BSBWOR202A Organise and complete daily work activities
BSBWOR203B Work effectively with others
BSBWOR204A Use business technology
Imported Units
FNSACC301A Process financial transactions and extract interim reports