Qualification details

Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication 

• Apply high level language and literacy skills including the ability to communicate effectively and to develop and enhance student performance
• Establish and maintain strategies for communication and networking
• Listen to and interpret complex verbal information related to flight training including the clarification and confirmation of work requirements and the receiving of operational feedback
• Read and interpret applicable regulations, policy documents, flight plans, training plans, safety management systems, charts, project plans, etc.
• Write complex documents including preparing reports, plans, specifications and technical reports
• Responsibly negotiate complex issues with others in the course of flight training including obtaining information necessary to achieve training objectives and negotiating processes and procedures appropriate to statutory and legal requirements
• Implement communication systems, protocols and procedures
• Use networks including active involvement in professional networks and the building of relationships to provide benefits for the individual, the team and the organisation
• Use advanced facilitation techniques with students and training staff
• Determine training needs and prepare proposals and written reports to meet client needs
• Consult via interviews, meetings, etc.

Teamwork 

• Provide management and leadership of flight training staff and students
• Coordinate training and assessment systems
• Coach, mentor and give feedback to flight training staff and students
• Provide information, instruction and training where required
• Manage the avoidance and prevention of harassment of others in the workplace
• Provide collaborative facilitation to assist others to improve their performance in the flight training environment
• Organise and manage training staff to meet client needs based on skills and personal attributes
• Develop and evaluate learning programs customised for individual or group needs
• Work collaboratively with stakeholders in the flight training context
• Maintain effective relationships with staff, students and stakeholders
• Work with others of different ages, gender, race, religion, culture etc.

Problem solving 

• Design training programs and learning strategies based on characteristics of individuals or target groups
• Calculate, identify and manage resource issues related to training, i.e. facilities, equipment, staff, time and cost
• Manage flight training including identifying and assessing hazards and ensuring there are plans or processes to manage identified risks, monitoring issues which arise in the course of operations and implementing and applying risk management systems
• Manage hazards and risks in complex and diverse situations that may occur in the course of flight training
• Conduct risk analyses and contingency planning for new and existing training delivery
• Respond to changes in environment or circumstances, coordinate requirements, evaluate and monitor ongoing performance
• Investigate, analyse and evaluate scope of training services
• Show independence and initiative in identifying problems and solving them
• Review systems and plans.

Initiative and enterprise 

• Develop innovative and responsive approaches to improve professional practice which motivate and engage staff and students
• Modify activities dependent on differing work situations and contingencies
• Monitor and improve work practices to enhance inclusivity and learning
• Take appropriate initiatives in complex and diverse situations such as those above
• Recognise and respond to changes in internal and external operating environments
• Manage continuous improvement processes including exploring options and evaluating processes to ensure continuous improvement
• Role model, develop and promote innovation
• Translate ideas into action including applying consultative processes, developing plans, applying new technologies and concepts
• Value input from staff and students
• Manage and lead the response to any contingencies and changes in equipment, standard operating procedures and the working environment
• Apply design skills to develop innovative and flexible cost effective programs.

Planning and organising 

• Manage operations and develop policies, procedures, emergency plans and systems and maintain appropriate documentation
• Manage systems and procedures for maintaining compliance with applicable regulations and codes of practice
• Manage workplace security, fatigue management systems and safety management systems (where applicable)
• Monitor, evaluate and report on training, operational performance and compliance
• Collect, research, read, analyse, interpret and organise information for a range of purposes including meeting compliance and other legal requirements required for the conduct of flight training
• Determine training schedules, maintenance and resource requirements applicable to the conduct of flight training
• Plan, prioritise and organise workflow
• Interpret collected evidence and make judgements of competency
• Manage the planning and assessment of risks in flight training
• Manage time and priorities in the course of flight training
• Ensure feedback and other data contribute to improvements in training and operational effectiveness
• Work with clients in designing learning programs that address individual and/or group needs
• Determine training schedules, human, physical and material resources required for learning and assessment.

Self management 

• Interpret and apply relevant regulations and instructions
• Ensure ethical, legal and organisational requirements underpin all training and operational practices
• Establish and manage staff work plans and schedules
• Reflect on, evaluate and monitor own professional performance
• Role model high standards of performance, inclusiveness, professionalism and participate in professional development activities
• Take responsibility for staff meeting work objectives
• Have confidence in own vision and goals
• Develop trust and confidence in staff and other stakeholders
• Maintain effective networks.

Learning 

• Develop and extend own expertise in facilitation
• Source opportunities including researching information and accessing policies and frameworks to maintain currency and increase own of knowledge and skills
• Adapt to any changes in systems, equipment and procedures and the workplace operating environment
• Be open to new ideas and change and in particular manage, facilitate and support change processes with staff and apply previous experience and feedback in formulating improvements to practice
• Provide instruction, coaching and mentoring of staff and students as required
• Assess competence of others in the training environment and workplace
• Develop learner independence, extend their learning styles and readiness to learn
• Identify personal, staff, and student training needs and professional development opportunities
• Reflect on own learning
• Adapt own competence in response to any changes in operational environment
• Facilitate individual, group based and work based learning.

Technology 

• Use complex equipment and IT systems required for flight training
• Apply a range of IT skills
• Use student information management systems to record assessments and monitor assessment processes and practices
• Use technology to distribute information to staff, students and clients
• Identify and organise technology and equipment needs prior to training
• Develop feedback tools and collate feedback using technology
• Prepare presentations, submissions, reports and other documentation using a wide range of software packages
• Use the web to conduct research
• Use IT to organise and access data including the monitoring of the flight training, fatigue management systems and safety management systems
• Applying IT as a management tool to store and organise data
• Manage and monitor operational and maintenance procedures and systems for equipment used during flight training
• Manage and monitor the application of OH&S procedures when using IT and other equipment and facilities.