Qualification details

Release 4. Updated superseded imported elective unit.

Release 3. Updated superseded HLT, BSB and TLI elective units.

Release 2. Modifications have been made to:

• Unit AVII0013 deleted due to zero enrolments

Release 1. This is the first release of this qualification in the AVI Aviation Training Package.

This qualification reflects the roles of cabin crew personnel performing normal and emergency cabin crew duties in support of commercial or Defence aviation operations.

Cabin crew duties include applying technical and non-technical aviation skills and knowledge to cabin service and cargo operations.

This qualification forms some of the requirements for certification by the Civil Aviation Safety Authority (CASA) as a task specialist or other aerial work operations as directed by Civil Aviation Safety Regulation (CASR) Part 138 Aerial work operations.

Civil and military cabin crew seeking certification should check these requirements with CASA.

Occupations may include :

• Cabin Crew
• Crew Attendant
• Flight Attendant.

There are no entry requirements for this qualification.

However, first aid certification, a Responsible Service of Alcohol certificate and other regulatory requirements are essential for employment.

A total of 21 units of competency  comprising:

13 core units  listed below plus: 

8 general elective units  from the general elective units listed below.  

Up to 3 general elective units  may be selected from any relevant nationally endorsed Training Package or accredited course. The general elective units must contribute to the vocational outcomes of the qualification.

Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with.

Core units 

AVIB0001

Manage and carry out pre- and post-flight cabin checks

AVIF0023

Apply aircraft safety procedures

AVIF0034

Apply aviation work health and safety procedures

AVIF0041

Maintain the safety of people and aircraft

AVIF0042

Respond to abnormal and emergency situations in an aircraft

AVIG0003

Work effectively in the aviation industry

AVIO0017

Manage disruptive behaviour and unlawful interference with aviation

AVIO0019

Apply and monitor aviation workplace security procedures

AVIZ0004

Maintain security awareness and vigilance in an aviation workplace

BSBWOR301

Organise personal work priorities and development

TLIE3004

Prepare workplace documents

TLIF2018

Operate firefighting equipment

TLIO0001

Undertake emergency response action to a security threat

General elective units 

AVIF0024

Provide first aid in an aviation environment

AVIF0026

Implement aviation risk management processes

AVIF0035

Manage human factors in aviation operations

AVIF0036

Implement regulations and policies during aviation safety and service operations

AVIF0038

Undertake aircraft underwater escape and survival

AVIF0040

Employ fatigue risk management practices in an aviation workplace

AVII0003

Advise on major services and attractions at aviation destinations

AVII0004

Provide quality customer service

AVII0005

Provide customer service on an aircraft

AVII0006

Carry out beverage service on an aircraft

AVII0007

Provide advice about cuisine on an aircraft

AVII0008

Conduct in-flight retailing

AVII0011

Carry out food preparation and service on an aircraft

AVII0012

Apply knowledge of the structure, products and services of an airline operator

BSBLDR301

Support effective workplace relationships

BSBOPS301

Maintain business resources

BSBOPS402

Coordinate business operational plans

BSBTWK201 

Work effectively with others

HLTAID011

Provide First Aid

SITHFAB021

Provide responsible service of alcohol

TLIG0002

Lead a work team

TLII0004

Provide assistance to customers

This qualification replaces but is equivalent to AVI30116 Certificate III in Aviation (Cabin Crew).