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Qualification details

AVI20219 - Certificate II in Aviation (Ground Operations and Service) (Release 5)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to AVI20216 - Certificate II in Aviation (Ground Operations and Service) 12/Aug/2019

Release Status:
Current
Releases:
ReleaseRelease date
5 (this release) 20/Oct/2022
(View details for release 4) 25/May/2021
(View details for release 3) 15/Apr/2021
(View details for release 2) 01/Feb/2021
(View details for release 1) 13/Aug/2019


Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
AVID0007 - Conduct aviation freight weighing operationsConduct aviation freight weighing operationsCurrentElective
AVIC0001 - Drive on the airsideDrive on the airsideCurrentElective
AVIP2001 - Capture records into a records keeping systemCapture records into a records keeping systemCurrentElective
HLTAID011 - Provide First AidProvide First AidCurrentElective
AVIE0004 - Conduct radio procedures in an aviation operational environmentConduct radio procedures in an aviation operational environmentCurrentElective
AVIW0011 - Operate baggage tugOperate baggage tugCurrentElective
TLII0005 - Apply customer service skillsApply customer service skillsCurrentElective
AVID0005 - Accept dangerous goods for air transportAccept dangerous goods for air transportCurrentElective
AVIF0040 - Employ fatigue risk management practices in an aviation workplaceEmploy fatigue risk management practices in an aviation workplaceCurrentCore
AVID0004 - Conduct baggage handling operationsConduct baggage handling operationsCurrentElective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 721911 Aircraft Baggage Handler And Airline Ground Crew 
ASCED Qualification/Course Field of Education Identifier 0807 Tourism 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Aviation,Transport 
Taxonomy - Occupation N/A Airlines Services Operator,Senior Baggage Handler,Airline Customer Service Officer 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 721911 Aircraft Baggage Handler And Airline Ground Crew 10/Sep/2019 
ASCED Qualification/Course Field of Education Identifier 0807 Tourism 10/Sep/2019 
Qualification/Course Level of Education Identifier 521 Certificate II 13/Aug/2019 
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Modification History

Release 5. Updated imported superseded elective units. Removed two deleted TLI units.

Release 4. Modifications have been made to:

  • Unit AVID0008 deleted due to zero enrolment
  • Unit AVIW0010 deleted due to zero enrolment
  • Unit AVID0010 deleted due to zero enrolment
  • Unit TLIA2013 superseded to become TLIA0023
  • Unit TLIA2020 superseded to become TLIA0024
  • Unit TLIP2033 superseded to become TLIP0001
  • Unit TLIK2007 superseded to become TLIK0003

Release 3. This is the third release of this qualification in the AVI Aviation Training Package.

Release 2. This is the second release of this qualification in the AVI Aviation Training Package.

Release 1. This is the first release of this qualification in the AVI Aviation Training Package

Qualification Description

This qualification provides individuals with technical and non-technical aviation skills to operate effectively in a broad range of ground operations and service roles.

Individuals working at this level will apply knowledge and skills to demonstrate autonomy and limited judgement in structured and stable aviation operating contexts within narrow parameters.

Licensing, legislative, regulatory and certification requirements that apply to this qualification can vary between states and territories. Compliance with these requirements may be required nationally and/or in various jurisdictions.

Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.

Occupations may include :

  • Baggage Handler
  • Customer Service
  • Ground Operations
  • Ramp Operator.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

A total of 15 units of competency  comprising:

10 core units  listed below, plus 

5 general elective units  from the general elective units listed below.

The general elective units must contribute to the vocational outcomes of the qualification.

Core units 

AVIF0023

Apply aircraft safety procedures

AVIF0034

Apply aviation work health and safety procedures

AVIF0040

Employ fatigue risk management practices in an aviation workplace

AVIG0003

Work effectively in the aviation industry

AVIJ0001

Contribute to the achievement of on-time performance standards

AVIZ0003

Maintain basic situational awareness in an aviation workplace

TLIE2007

Use communication systems

TLIJ2001

Apply quality procedures

TLIK2010

Use infotechnology devices in the workplace

TLIO1002

Follow security procedures when working with passengers and personnel

General elective units 

AVIC0001

Drive on the airside

AVID0004

Conduct baggage handling operations

AVID0005

Accept dangerous goods for air transport

AVID0006

Prepare freight for flight

AVID0007

Conduct aviation freight weighing operations

AVID0009

Load and secure aviation freight and baggage

AVIE0003

Operate aeronautical radio

AVIE0004

Conduct radio procedures in an aviation operational environment

AVIF0037

Monitor the transfer of hazardous materials

AVIF2007

Implement regulations and policies during check-in procedures

AVIF2019

Work in aircraft confined spaces

AVII0004

Provide quality customer service

AVII0009

Check in aircraft passengers

AVII0010

Provide assistance to transit and arriving passengers

AVIL0003

Manage a check-in queue

AVIP2001

Capture records into a records keeping system

AVIW0011

Operate baggage tug

AVIW0012

Operate aircraft refuelling nozzle

AVIY0028

Operate remotely piloted aircraft in excluded category sub-2 kg operations

BSBOPS305

Process customer complaints

HLTAID011

Provide First Aid

SITTTVL006

Book tourism products and process documentation

TLIA0003

Complete and check import/export documentation

TLIA0021

Participate in stocktakes

TLIA0023

Receive goods

TLIA0024

Replenish stock

TLIA2014

Use product knowledge to complete work operations

TLIB0002

Carry out vehicle inspection

TLIB0003

Use and maintain minor mechanical equipment

TLIB2001

Check and assess operational capabilities of equipment

TLIB2008

Carry out inspection of trailers

TLIB2073

Clean road tankers

TLIC1051

Operate commercial vehicle

TLIC3003

Drive medium rigid vehicle

TLID0006

Move materials mechanically using automated equipment

TLID0014

Load and unload explosives/dangerous goods

TLID0015

Load and unload goods/cargo

TLID0016

Operate a forklift

TLID0021

Store and handle dangerous goods and hazardous substances

TLIE0002

Process workplace documentation

TLIF2012

Apply safe procedures when handling/transporting dangerous goods or explosives

TLIF2018

Operate firefighting equipment

TLII0004

Provide assistance to customers

TLII0005

Apply customer service skills

TLIK0003

Perform electronic data interchange to transmit documentation

TLIK2003

Apply keyboard skills

TLIL2008

Complete routine administrative tasks

TLIL2031

Monitor and process attendance records

TLIO0005

Provide revenue protection measures

TLIP0001

Sell products and services

TLIP2017

Maintain control of records

TLIP2018

Provide information from and about records

TLIP2024

Conduct financial transactions

TLIP2029

Prepare and process financial documents

TLIU1009

Monitor plant and equipment in an environmentally sustainable manner

Qualification Mapping Information

This qualification replaces and is equivalent to AVI20216 Certificate II in Aviation (Ground Operations and Service).

Links

Companion Volume Implementation Guides are found in VETNet’ - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=4725260a-0af3-4daf-912b-ef1c2f3e5816