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Qualification details

AVI20219 - Certificate II in Aviation (Ground Operations and Service) (Release 4)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to AVI20216 - Certificate II in Aviation (Ground Operations and Service) 12/Aug/2019

Release Status:
Current
Releases:
ReleaseRelease date
4 (this release) 25/May/2021
(View details for release 3) 15/Apr/2021
(View details for release 2) 01/Feb/2021
(View details for release 1) 13/Aug/2019


Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
TLIK0003 - Perform electronic data interchange to transmit documentationPerform electronic data interchange to transmit documentationElective
AVID0006 - Prepare freight for flightPrepare freight for flightElective
SITTTSL007 - Process reservationsProcess reservationsElective
TLIB0003 - Use and maintain minor mechanical equipmentUse and maintain minor mechanical equipmentElective
AVIF0034 - Apply aviation work health and safety proceduresApply aviation work health and safety proceduresCore
TLIB0002 - Carry out vehicle inspectionCarry out vehicle inspectionElective
TLID2004 - Load and unload goods/cargoLoad and unload goods/cargoElective
TLIA0024 - Replenish stockReplenish stockElective
TLIL2031 - Monitor and process attendance recordsMonitor and process attendance recordsElective
TLIE2007 - Use communications systemsUse communications systemsCore
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 721911 Aircraft Baggage Handler And Airline Ground Crew 
ASCED Qualification/Course Field of Education Identifier 0807 Tourism 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Aviation,Transport 
Taxonomy - Occupation N/A Airlines Services Operator,Senior Baggage Handler,Airline Customer Service Officer 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 721911 Aircraft Baggage Handler And Airline Ground Crew 10/Sep/2019 
ASCED Qualification/Course Field of Education Identifier 0807 Tourism 10/Sep/2019 
Qualification/Course Level of Education Identifier 521 Certificate II 13/Aug/2019 
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Modification History

Release 4. Modifications have been made to:

  • Unit AVID0008 deleted due to zero enrolment
  • Unit AVIW0010 deleted due to zero enrolment
  • Unit AVID0010 deleted due to zero enrolment
  • Unit TLIA2013 superseded to become TLIA0023
  • Unit TLIA2020 superseded to become TLIA0024
  • Unit TLIP2033 superseded to become TLIP0001
  • Unit TLIK2007 superseded to become TLIK0003

Release 3. This is the third release of this qualification in the AVI Aviation Training Package.

Release 2. This is the second release of this qualification in the AVI Aviation Training Package.

Release 1. This is the first release of this qualification in the AVI Aviation Training Package

Qualification Description

This qualification provides individuals with technical and non-technical aviation skills to operate effectively in a broad range of ground operations and service roles.

Individuals working at this level will apply knowledge and skills to demonstrate autonomy and limited judgement in structured and stable aviation operating contexts within narrow parameters.

Licensing, legislative, regulatory and certification requirements that apply to this qualification can vary between states and territories. Compliance with these requirements may be required nationally and/or in various jurisdictions.

Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.

Occupations may include :

  • Baggage Handler
  • Customer Service
  • Ground Operations
  • Ramp Operator.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

A total of 15 units of competency  comprising:

10 core units  listed below, plus 

5 general elective units  from the general elective units listed below.

The general elective units must contribute to the vocational outcomes of the qualification.

Core units 

AVIF0023

Apply aircraft safety procedures

AVIF0034

Apply aviation work health and safety procedures

AVIF0040

Employ fatigue risk management practices in an aviation workplace

AVIG0003

Work effectively in the aviation industry

AVIJ0001

Contribute to the achievement of on-time performance standards

AVIZ0003

Maintain basic situational awareness in an aviation workplace

TLIE2007

Use communication systems

TLIJ2001

Apply quality procedures

TLIK2010

Use infotechnology devices in the workplace

TLIO1002

Follow security procedures when working with passengers and personnel

General elective units 

AVIC0001

Drive on the airside

AVID0004

Conduct baggage handling operations

AVID0005

Accept dangerous goods for air transport

AVID0006

Prepare freight for flight

AVID0007

Conduct aviation freight weighing operations

AVID0009

Load and secure aviation freight and baggage

AVIE0003

Operate aeronautical radio

AVIE0004

Conduct radio procedures in an aviation operational environment

AVIF2007

Implement regulations and policies during check-in procedures

AVIF0037

Monitor the transfer of hazardous materials

AVIF2019

Work in aircraft confined spaces

AVII0004

Provide quality customer service

AVII0009

Check in aircraft passengers

AVII0010

Provide assistance to transit and arriving passengers

AVIL0003

Manage a check-in queue

AVIP2001

Capture records into a records keeping system

AVIW0011

Operate baggage tug

AVIW0012

Operate aircraft refuelling nozzle

AVIY0028

Operate remotely piloted aircraft in excluded category sub-2 kg operations

BSBOPS305

Process customer complaints

HLTAID011

Provide First Aid

SITTTSL007

Process reservations

TLIA0003

Complete and check import/export documentation

TLIA0023

Receive goods

TLIA2014

Use product knowledge to complete work operations

TLIA0024

Replenish stock

TLIA2022

Participate in stocktakes

TLIB0002

Carry out vehicle inspection

TLIB0003

Use and maintain minor mechanical equipment

TLIB2001

Check and assess operational capabilities of equipment

TLIB2003

Carry out vehicle servicing and maintenance

TLIB2008

Carry out inspection of trailers

TLIB2073

Clean road tankers

TLIB2119

Carry out maintenance of trailers

TLIC1051

Operate commercial vehicle

TLIC3003

Drive medium rigid vehicle

TLID2003

Handle dangerous goods/hazardous substances

TLID2004

Load and unload goods/cargo

TLID2010

Operate a forklift

TLID0006

Move materials mechanically using automated equipment

TLID2016

Load and unload explosives and dangerous goods

TLIE0002

Process workplace documentation

TLIF2012

Apply safe procedures when handling/transporting dangerous goods or explosives

TLIF2018

Operate firefighting equipment

TLII1002

Apply customer service skills

TLII0004

Provide assistance to customers

TLIK0003

Perform electronic data interchange to transmit documentation

TLIK2003

Apply keyboard skills

TLIL2008

Complete routine administrative tasks

TLIL2031

Monitor and process attendance records

TLIO2011

Provide revenue protection measures

TLIP0001

Sell products and services

TLIP2017

Maintain control of records

TLIP2018

Provide information from and about records

TLIP2024

Conduct financial transactions

TLIP2029

Prepare and process financial documents

TLIU1009

Monitor plant and equipment in an environmentally sustainable manner

Qualification Mapping Information

This qualification replaces and is equivalent to AVI20216 Certificate II in Aviation (Ground Operations and Service).

Links

AVI Training Package Companion Volume Implementation Guide available on VET Net: - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=4725260a-0af3-4daf-912b-ef1c2f3e5816