Modification History
Release 1. This is the first release of this qualification in the AVI Aviation Training Package.
Qualification Description
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This qualification provides individuals with technical and non-technical aviation skills to operate effectively in a broad range of ground operations and service roles. Individuals working at this level will apply knowledge and skills to demonstrate autonomy and limited judgement in structured and stable aviation operating contexts within narrow parameters. Licensing, legislative, regulatory and certification requirements that apply to this qualification can vary between states and territories. Compliance with these requirements may be required nationally and/or in various jurisdictions. Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations. Occupations may include : Baggage Handler Customer Service Ground Operations Ramp Operator. |
Entry Requirements
There are no entry requirements for this qualification.
Packaging Rules
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A total of 15 units of competency comprising: 10 core units listed below plus 5 general elective units from the general elective units listed below. The general elective units must contribute to the vocational outcomes of the qualification. |
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Core units |
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AVIF0001 |
Apply aircraft safety procedures |
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AVIF0012 |
Apply aviation work health and safety procedures |
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AVIF2020 |
Employ fatigue risk management practices in an aviation workplace |
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AVIG2002 |
Work effectively in the aviation industry |
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AVIJ2001 |
Contribute to the achievement of on-time performance standards |
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AVIZ1005 |
Maintain basic situational awareness in an aviation workplace |
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TLIE2007 |
Use communication systems |
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TLIJ2001 |
Apply quality procedures |
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TLIK2010 |
Use infotechnology devices in the workplace |
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TLIO1002 |
Follow security procedures when working with passengers and personnel |
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General elective units |
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AVIC2001 |
Drive on the airside |
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AVID0002 |
Conduct baggage handling operations |
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AVID2001 |
Accept dangerous goods for air transport |
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AVID2003 |
Prepare freight for flight |
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AVID2004 |
Conduct aviation freight weighing operations |
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AVID2005 |
Accept freight for air transport |
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AVID2006 |
Load and secure aviation freight and baggage |
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AVID2007 |
Unload aviation freight and baggage |
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AVIE0001 |
Operate aeronautical radio |
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AVIE2005 |
Conduct radio procedures in an aviation operational environment |
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AVIF2007 |
Implement regulations and policies during check-in procedures |
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AVIF2012 |
Monitor the transfer of hazardous materials |
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AVIF2019 |
Work in aircraft confined spaces |
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AVII0002 |
Provide quality customer service |
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AVII2007 |
Check in aircraft passengers |
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AVII2008 |
Provide assistance to transit and arriving passengers |
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AVIL2001 |
Manage a check-in queue |
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AVIP2001 |
Capture records into a records keeping system |
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AVIW2002 |
Operate an aerobridge |
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AVIW2010 |
Operate baggage tug |
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AVIW2029 |
Operate aircraft refuelling nozzle |
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BSBCMM301 |
Process customer complaints |
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HLTAID003 |
Provide first aid |
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SITTTSL305 |
Process reservations |
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TLIA2009 |
Complete and check import/export documentation |
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TLIA2013 |
Receive goods |
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TLIA2014 |
Use product knowledge to complete work operations |
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TLIA2020 |
Replenish stock |
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TLIA2022 |
Participate in stocktakes |
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TLIB2001 |
Check and assess operational capabilities of equipment |
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TLIB2003 |
Carry out vehicle servicing and maintenance |
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TLIB2004 |
Carry out vehicle inspection |
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TLIB2008 |
Carry out inspection of trailers |
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TLIB2029 |
Use and maintain minor mechanical equipment |
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TLIB2073 |
Clean road tankers |
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TLIB2119 |
Carry out maintenance of trailers |
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TLIC1051 |
Operate commercial vehicle |
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TLIC3003 |
Drive medium rigid vehicle |
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TLID2003 |
Handle dangerous goods/hazardous substances |
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TLID2004 |
Load and unload goods/cargo |
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TLID2010 |
Operate a forklift |
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TLID2013 |
Move materials mechanically using automated equipment |
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TLID2016 |
Load and unload explosives and dangerous goods |
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TLIE2008 |
Process workplace documentation |
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TLIF2012 |
Apply safe procedures when handling/transporting dangerous goods or explosives |
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TLIF2018 |
Operate firefighting equipment |
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TLII1002 |
Apply customer service skills |
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TLII3020 |
Provide assistance to customers |
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TLIK2003 |
Apply keyboard skills |
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TLIK2007 |
Perform electronic data interchange to transmit shipping documentation |
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TLIL2008 |
Complete routine administrative tasks |
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TLIL2031 |
Monitor and process attendance records |
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TLIO2011 |
Provide revenue protection measures |
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TLIP2017 |
Maintain control of records |
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TLIP2018 |
Provide information from and about records |
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TLIP2024 |
Conduct financial transactions |
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TLIP2029 |
Prepare and process financial documents |
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TLIP2033 |
Sell products and services |
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TLIU1009 |
Monitor plant and equipment in an environmentally sustainable manner |
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Qualification Mapping Information
This qualification replaces but is not equivalent to AVI20408 Certificate II in Aviation (Ground Operations and Service).
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=4725260a-0af3-4daf-912b-ef1c2f3e5816
