Qualification details

AVI20216 - Certificate II in Aviation (Ground Operations and Service) (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 01/Mar/2016

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes AVI20408 - Certificate II in Aviation (Ground Operations and Service)This qualification replaces but is not equivalent to AVI20408 Certificate II in Aviation (Ground Operations and Service). Electives aligned to roles. Updated to align with the Standards for Training Packages. 29/Feb/2016


Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
AVIC2001 - Drive on the airsideDrive on the airside Elective
AVID0002 - Conduct baggage handling operationsConduct baggage handling operations Elective
AVID2001 - Accept dangerous goods for air transportAccept dangerous goods for air transport Elective
AVID2003 - Prepare freight for flightPrepare freight for flight Elective
AVID2004 - Conduct aviation freight weighing operationsConduct aviation freight weighing operations Elective
AVID2005 - Accept freight for air transportAccept freight for air transport Elective
AVID2006 - Load and secure aviation freight and baggageLoad and secure aviation freight and baggage Elective
AVID2007 - Unload aviation freight and baggageUnload aviation freight and baggage Elective
AVIE0001 - Operate aeronautical radioOperate aeronautical radio Elective
AVIE2005 - Conduct radio procedures in an aviation operational environmentConduct radio procedures in an aviation operational environment Elective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 721911 Aircraft Baggage Handler And Airline Ground Crew 
ASCED Qualification/Course Field of Education Identifier 0807 Tourism 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Aviation 
Taxonomy - Occupation N/A Airline Customer Service Officer,Airlines Services Operator 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 721911 Aircraft Baggage Handler And Airline Ground Crew 09/Aug/2016 
ASCED Qualification/Course Field of Education Identifier 0807 Tourism 09/Aug/2016 
Qualification/Course Level of Education Identifier 521 Certificate II 01/Mar/2016 
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Modification History

Release 1. This is the first release of this qualification in the AVI Aviation Training Package.

Qualification Description

This qualification provides individuals with technical and non-technical aviation skills to operate effectively in a broad range of ground operations and service roles.

Individuals working at this level will apply knowledge and skills to demonstrate autonomy and limited judgement in structured and stable aviation operating contexts within narrow parameters.

Licensing, legislative, regulatory and certification requirements that apply to this qualification can vary between states and territories. Compliance with these requirements may be required nationally and/or in various jurisdictions.

Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.

Occupations may include :

Baggage Handler

Customer Service

Ground Operations

Ramp Operator.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

A total of 15 units of competency  comprising:

10 core units  listed below plus 

5 general elective units  from the general elective units listed below. The general elective units must contribute to the vocational outcomes of the qualification.

Core units 

AVIF0001

Apply aircraft safety procedures

AVIF0012

Apply aviation work health and safety procedures

AVIF2020

Employ fatigue risk management practices in an aviation workplace

AVIG2002

Work effectively in the aviation industry

AVIJ2001

Contribute to the achievement of on-time performance standards

AVIZ1005

Maintain basic situational awareness in an aviation workplace

TLIE2007

Use communication systems

TLIJ2001

Apply quality procedures

TLIK2010

Use infotechnology devices in the workplace

TLIO1002

Follow security procedures when working with passengers and personnel

General elective units 

AVIC2001

Drive on the airside

AVID0002

Conduct baggage handling operations

AVID2001

Accept dangerous goods for air transport

AVID2003

Prepare freight for flight

AVID2004

Conduct aviation freight weighing operations

AVID2005

Accept freight for air transport

AVID2006

Load and secure aviation freight and baggage

AVID2007

Unload aviation freight and baggage

AVIE0001

Operate aeronautical radio

AVIE2005

Conduct radio procedures in an aviation operational environment

AVIF2007

Implement regulations and policies during check-in procedures

AVIF2012

Monitor the transfer of hazardous materials

AVIF2019

Work in aircraft confined spaces

AVII0002

Provide quality customer service

AVII2007

Check in aircraft passengers

AVII2008

Provide assistance to transit and arriving passengers

AVIL2001

Manage a check-in queue

AVIP2001

Capture records into a records keeping system

AVIW2002

Operate an aerobridge

AVIW2010

Operate baggage tug

AVIW2029

Operate aircraft refuelling nozzle

BSBCMM301

Process customer complaints

HLTAID003

Provide first aid

SITTTSL305

Process reservations

TLIA2009

Complete and check import/export documentation

TLIA2013

Receive goods

TLIA2014

Use product knowledge to complete work operations

TLIA2020

Replenish stock

TLIA2022

Participate in stocktakes

TLIB2001

Check and assess operational capabilities of equipment

TLIB2003

Carry out vehicle servicing and maintenance

TLIB2004

Carry out vehicle inspection

TLIB2008

Carry out inspection of trailers

TLIB2029

Use and maintain minor mechanical equipment

TLIB2073

Clean road tankers

TLIB2119

Carry out maintenance of trailers

TLIC1051

Operate commercial vehicle

TLIC3003

Drive medium rigid vehicle

TLID2003

Handle dangerous goods/hazardous substances

TLID2004

Load and unload goods/cargo

TLID2010

Operate a forklift

TLID2013

Move materials mechanically using automated equipment

TLID2016

Load and unload explosives and dangerous goods

TLIE2008

Process workplace documentation

TLIF2012

Apply safe procedures when handling/transporting dangerous goods or explosives

TLIF2018

Operate firefighting equipment

TLII1002

Apply customer service skills

TLII3020

Provide assistance to customers

TLIK2003

Apply keyboard skills

TLIK2007

Perform electronic data interchange to transmit shipping documentation

TLIL2008

Complete routine administrative tasks

TLIL2031

Monitor and process attendance records

TLIO2011

Provide revenue protection measures

TLIP2017

Maintain control of records

TLIP2018

Provide information from and about records

TLIP2024

Conduct financial transactions

TLIP2029

Prepare and process financial documents

TLIP2033

Sell products and services

TLIU1009

Monitor plant and equipment in an environmentally sustainable manner

Qualification Mapping Information

This qualification replaces but is not  equivalent to AVI20408 Certificate II in Aviation (Ground Operations and Service).

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=4725260a-0af3-4daf-912b-ef1c2f3e5816

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