Unit of competency details

Release

Comment

Release 1

Replaces AURV325808A Carry out paint-less dent repairs

Unit code updated to meet policy requirements

Reference to OHS legislation replaced with new WHS legislation

Licensing statement added to unit descriptor

Unit descriptor 

This unit covers the competence required to carry out paint-less dent repairs.

Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority.

Application of the unit 

The unit includes identification and confirmation of work requirement, preparation for work, repair and checking of components and completion of work finalisation processes, including clean-up and documentation.

Work requires individuals to demonstrate judgement and problem-solving skills in managing own work activities and contributing to a productive team environment.

Employability skills 

This unit contains employability skills.

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

ELEMENT 

PERFORMANCE CRITERIA 

1. Prepare for work

1.1. Work instructions are used to determine job requirements, including quality, tooling and equipment.

1.2. Job specifications are read and interpreted.

1.3. WHS requirements, including personal protection needs, are observed throughout the work.

1.4. Hand/power tooling are identified and checked for safe use.

1.5. Procedures are identified for maximising energy efficiency while completing the job.

2. Carry out paint-less dent repair

2.1. Information is accessed and interpreted from manufacturer/ component supplier specifications.

2.2. Components are repaired using approved methods and equipment in accordance with industry recognised practices.

2.3. Where repair of components includes disturbance to electrical, mechanical, air conditioning systems or trim, authorised assistance is sought.

2.4. Repair activities are carried out according to industry regulations/guidelines, WHS legislation, and enterprise procedures/policies.

2.5. Repairs are checked to specification and workplace/ equipment records are completed to worksite requirements.

3. Clean up work area and maintain equipment

3.1. Equipment and work area are cleaned and inspected for serviceable conditions in accordance with workplace procedures.

3.2. Unserviceable equipment is tagged and faults identified in accordance with workplace.

3.3. Operator maintenance is completed in accordance with manufacturer/component supplier specifications and worksite procedures.

3.4. Tooling is maintained in accordance with workplace procedures.

REQUIRED SKILLS AND KNOWLEDGE 

This section describes the skills and knowledge required for this unit.

Required skills 

• apply research and interpretive skills sufficient to locate, interpret and apply manufacturer/component supplier procedures, workplace policies and procedures
• apply analytical skills required for identification and analysis of technical information
• apply plain English literacy and communication skills in relation to dealing with customers and team members
• apply questioning and active listening skills for example when obtaining information from customers
• apply oral communication skills sufficient to convey information and concepts to customers
• apply planning and organising skills to own work activities, including making good use of time and resources, sorting out priorities and monitoring one's own performance
• interact effectively with other persons both on a one-to-one basis and in groups, including understanding and responding to the needs of a customer and working effectively as a member of a team to achieve a shared goal
• establish safe and effective work processes which anticipate and/or resolve problems and downtime, to systematically develop solutions to avoid or minimise reworking and avoid wastage
• use mathematical ideas and techniques to calculate time, assess tolerances, apply accurate measurements, calculate material requirements and establish quality checks
• use workplace technology related to paint-less dent repair, including the use of specialist tooling, measuring equipment and communication devices and the reporting/recording of results

Required knowledge 

A working knowledge of:

• WHS regulations/requirements, equipment, material and personal safety requirements
• types of dents and materials appropriate to paint-less dent repair
• paint-less dent repair methods and techniques
• work organisation and planning processes
• enterprise quality processes

EVIDENCE GUIDE 

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of:

• observing safety procedures and requirements
• communicating effectively with others involved in or affected by the work
• selecting methods and techniques appropriate to the circumstances
• completing preparatory activity in a systematic manner
• applying vehicle protection methods
• completing paint-less dent repairs for a minimum of two unstretched shallow dents (minimum dimensions of 30mm x 5mm)
• completing workplace/equipment records.

Context of , and specific resources for assessment 

Application of competence is to be assessed in the workplace or simulated worksite.

Assessment is to occur using standard and authorised work practices, safety requirements and environmental constraints.

Assessment is to comply with regulatory requirements, including Australian Standards.

The following resources should be made available:

• workplace location or simulated workplace
• materials relevant to paint-less dent repair
• equipment, hand and power tooling appropriate to paint-less dent repair
• activities covering mandatory task requirements
• specifications and work instructions.

Method of assessment 

• Assessment must satisfy the endorsed assessment guidelines of the automotive industry's RS&R Training Package.
• Assessment methods must confirm consistency and accuracy of performance together with application of underpinning knowledge.
• Assessment must be by direct observation of tasks, with questioning on underpinning knowledge and it must also reinforce the integration of key competencies.
• Assessment may be applied under project related conditions and require evidence of process.
• Assessment must confirm a reasonable inference that competence is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.
• It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying quality circumstances. Evidence of performance may be provided by customers, team leaders/members or other persons subject to agreed authentication arrangements.
• Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role.

Guidance information for assessment 

RANGE STATEMENT 

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Paint-less dent repairs 

Paint-less dent repairs are those not requiring refinishing.

Paint-less dent repair methods 

Paint-less dent repair methods are to include pressing, beating, reforming, levering and pulling.

WHS 

WHS requirements are to be in accordance with legislation/regulations/codes of practice and enterprise safety policies and procedures. This may include protective clothing and equipment, use of tooling and equipment, workplace environment and safety, handling of materials, use of fire fighting equipment, enterprise first aid, hazard control and hazardous materials and substances.

Personal protective equipment 

Personal protective equipment is to include that prescribed under legislation/regulation/codes of practice and workplace policies and practices.

Safe operating procedures 

Safe operating procedures are to include, but are not limited to operational risk assessment and treatments associated with vehicular movement, toxic substances, electrical safety, machinery movement and operation, manual and mechanical lifting and shifting, working in proximity to others and worksite visitors.

Emergency procedures 

Emergency procedures related to this unit are to include, but are not limited to emergency shutdown and stopping of equipment, extinguishing fires, enterprise first aid requirements and worksite evacuation.

Environmental requirements 

Environmental requirements are to include but are not limited to waste management, noise, dust and clean-up management.

Quality requirements 

Quality requirements are to include, but are not limited to regulations, including Australian Standards, internal company quality policy and standards and enterprise operations and procedures.

Statutory /regulatory authorities 

Statutory/regulatory authorities may include Federal, State/Territory and local authorities administering acts, regulations and codes of practice.

Tooling and equipment 

Tooling and equipment may include hand tooling, power tooling and equipment, templates, panel reforming tooling and equipment, personal and vehicle protection, bonding systems, lighting, specialist tooling and lifting equipment.

Materials 

Materials may include surface preparation and cleaning materials.

Communications 

Communications are to include, but are not limited to verbal and visual instructions and fault reporting and may include worksite specific instructions, written instructions, plans or instructions related to job/task, telephones and pagers.

Information /documents 

Sources of information/documents may include:

• verbal or written and graphical instructions, signage, work schedules/plans/specifications, work bulletins, memos, material safety data sheets, diagrams or sketches
• safe work procedures related to paint-less dent repair
• regulatory/legislative requirements pertaining to automotive industry, including Australian Design Rules
• engineer's design specifications and instructions
• organisation work specifications and requirements
• instructions issued by authorised enterprise or external persons
• Australian Standards.

Unit sector 

Vehicle body

Competency field 

Technical - Body