Modification History
Release |
Comment |
Release 1 |
Replaces AURS239508A Carry out warehousing procedures Unit code updated to meet policy requirements Reference to OHS legislation replaced with new WHS legislation Licensing statement added to unit descriptor |
Unit Descriptor
Unit descriptor |
This unit of competency covers the competence required to receive, store and dispatch goods at a local enterprise storage facility. Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority. |
Application of the Unit
Application of the unit |
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Receive incoming goods |
1.1. Cleanliness and orderliness in receiving bay are maintained according to enterprise policy 1.2. Goods are unpacked using correct techniques and equipment in line with enterprise policy 1.3. Packing materials are removed and disposed of according to enterprise policy 1.4. Incoming stock is checked and validated against purchase orders and delivery documentation according to enterprise policy 1.5. Items received are inspected for damage, quality, use-by dates, breakage or discrepancies and documented according to enterprise policy 1.6. Stock levels are accurately documented on enterprise stock systems, according to enterprise policy |
2. Store goods |
2.1. Deliveries are promptly and safely transported to the storage area without damage to product or packaging 2.2. Containers are labelled according to contents 2.3. Goods are transferred to suitable containers and are placed safely in the storage area, with old stock to the front 2.4. Goods are stored at correct temperatures to maintain optimum quality 2.5. Storage procedures are carried out according to industry regulations/guidelines, workplace health and safety (WHS) legislation, statutory legislation and regulations and enterprise policies and procedures |
3. Dispatch goods |
3.1. Goods to be returned to supplier are identified and labelled with date, supplier and reason for return or referred to management 3.2. Credit request documentation is completed 3.3. Goods are stored securely while awaiting dispatch 3.4. Delivery documentation is completed 3.5. Special delivery instructions are noted 3.6. Items are packed safely and securely to avoid damage in transit 3.7. Goods are dispatched to appropriate area/department |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
It is essential that competence in this unit signifies ability to transfer competency to changing circumstances and to respond to unusual circumstances in the critical aspects of:
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Context of , and specific resources for assessment |
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Method of assessment |
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Guidance information for assessment |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Enterprise |
Enterprises may vary in size, type and location, in the range of stock or goods to be stored, in the equipment used and in delivery procedures |
Legislative requirements |
Legislative requirements include:
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Stock |
Stock may need to conform to established quality guidelines, and may vary according to seasonal and supplier availability |
Stock handling |
Stock may be moved manually or mechanically Handling techniques may vary according to stock characteristics and industry codes of practice |
Staff |
Staff may be full-time, part-time or casual and vary in terms of training and staffing levels. Staff may be operating in routine or busy trading conditions |
Information |
Information may include:
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WHS requirements |
WHS requirements may include:
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Unit Sector(s)
Unit sector |
Sales and Parts, Administration and Management |
Co-requisite units
Not applicable.
Competency field
Competency field |
Support and Logistics |