Modification History
Not Applicable
Unit Descriptor
Unit descriptor |
This unit of competency covers the competence to inspect work done by other staff, apply quality standards to work, and protect customer property and interests. |
Application of the Unit
Application of the unit |
Work requires individuals to demonstrate discretion, judgement and problem-solving skills in managing own work activities and contributing to a productive team environment. Work is carried out in accordance with award provisions. |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Gather information to carry out inspection |
1.1. Occupational health and safety (OHS) requirements, including state/territory regulatory requirements and personal protection needs are observed throughout the work 1.2. Information, such as Australian Design Rules, workshop manuals and specifications, are sourced 1.3. Method options are analysed and those most appropriate to the circumstances are selected and prepared 1.4. Technical and/or calibration requirements for inspection are sourced and support equipment is identified and prepared |
2. Inspect work |
2.1. Work is identified and confirmed for inspection in accordance with worksite procedures 2.2. Inspections are conducted to ensure in-house quality systems and procedures are maintained/followed in accordance with worksite and quality procedures 2.3. Level of observation and inspection conducted is appropriate to the skill/experience of the employee 2.4. Faults identified are brought to the relevant person's attention in accordance with worksite procedures |
3. Apply quality standards to work |
3.1. Inspections are conducted throughout the course of the work to ensure quality standards are maintained 3.2. Quality standards are applied during work completion to ensure the treatment of customer property meets industry and/or enterprise standards 3.3. Activities are coordinated throughout the workplace in accordance with worksite procedures 3.4. Documents of work quality are maintained according to worksite requirements |
4. Achieve quality work outcomes |
4.1. Damage to customer property is avoided through ensuring staff adherence to quality procedures and use of protective materials at all stages of the repair/service 4.2. Quality improvements and/or recommendations are communicated in accordance with worksite requirements |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
Knowledge of:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of:
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Context of and specific resources for assessment |
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Method of assessment |
It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying quality circumstances. Evidence of performance may be provided by customers, team leaders/members or other persons subject to agreed authentication arrangements Evidence of being able to:
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Guidance information for assessment |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Quality procedures |
Quality procedures may be:
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Quality inspections |
Quality inspections may include:
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Legislative requirements |
Legislative requirements may include:
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Performance indicators |
Performance indicators are to account for:
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Loss and damage incidents |
Loss and damage incidents may include:
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Communications |
Communications may be:
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Information /documents |
Information/documents may include:
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Unit Sector(s)
Unit sector |
Common |
Co-requisite units
Co-requisite units |
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Competency field
Competency field |