Unit of competency
Modification History
Release |
Comment |
Release 1 |
New unit of competency. |
Application
This unit describes the performance outcomes required to identify, clarify and resolve routine basic problems commonly encountered in an automotive workplace. It involves determining and implementing solutions to identified problems, and identifying and reporting on their effectiveness.
It applies to those working in the automotive service and repair industry.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Competency Field
Common
Unit Sector
Foundation Skills
Elements and Performance Criteria
Elements Elements describe the essential outcomes. |
Performance Criteria Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section. |
1. Identify and clarify nature of the routine problem |
1.1 Early indicators of problems are identified or anticipated 1.2 Existence of actual problem is verified 1.3 Information regarding problem is gathered from a variety of sources 1.4 Key components of problem are identified within available timeframe |
2. Determine, implement and evaluate solution |
2.1 Range of possible methods for resolving the problem are identified 2.2 Strengths and weaknesses of each option are analysed 2.3 Optimal solution is determined and applied within workplace timeframes 2.4 Effectiveness of solution is evaluated against options and modifications to solution are made, as required |
3. Assist others to identify, clarify and resolve problems |
3.1 Assistance is provided to help others identify routine problems 3.2 Problem is discussed with others and any previous solutions are used to help resolve problem |
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance and are not explicit in the performance criteria.
Skills |
Description |
Learning skills to: |
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Reading skills to: |
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Writing skills to: |
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Oral communication skills to: |
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Teamwork skills to: |
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Range of Conditions
This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.
Problems must include: |
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Unit Mapping Information
Equivalent to AURAFA2004 Solve routine problems in an automotive workplace
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=b4278d82-d487-4070-a8c4-78045ec695b1