Modification History
Release |
Comment |
Release 1 |
Replaces AURA254280A Operate in an automotive administration environment Unit code updated to meet policy requirements. Minor changes to unit title Reference to OHS legislation replaced with new WHS legislation Licensing statement added to unit descriptor |
Unit Descriptor
Unit descriptor |
This unit of competency covers the competence to operate in an automotive administration environment. It includes determining a career path, meeting business expectations and employment requirements, managing daily work activities and contributing to the effective working of the team. Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority. |
Application of the Unit
Application of the unit |
Work requires individuals to demonstrate discretion, judgement and problem-solving skills in managing own work activities and contributing to a productive business environment |
Licensing/Regulatory Information
Not applicable
Pre-Requisites
Not applicable.
Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Determine potential career path and develop individual goals |
1.1. Worplace health and safety (WHS) requirements, including personal protection needs, are observed throughout the work 1.2. Structure of the relevant automotive sector, including roles and functions of industry/association bodies, is identified 1.3. Personal skills are assessed to identify strengths and weaknesses 1.4. Business expectations are researched 1.5. Personal expectations are identified and goals determined 1.6. Potential career paths in automotive are researched and matched with personal goals 1.7. Training needs are identified and incorporated into career planning |
2. Meet automotive administration employment requirements |
2.1. Business organisational structure and individual roles and responsibilities are identified 2.2. Obligations to employers and others, including confidentiality requirements are complied with 2.3. Lines of communication and authority are identified and complied with 2.4. Work practices comply with legislation, regulations, codes of practice and team expectations, policies and procedures |
3. Manage daily work activities |
3.1. Own work role and responsibilities are identified and complied with 3.2. Lines of communication with supervisors, peers and external persons are identified and utilised 3.3. Individual tasks are identified, prioritised and completed within designated timeframes and business standards according to work schedule 3.4. Assistance is sought from appropriate persons when difficulties arise in achieving allocated tasks 3.5. Changes are made to workload or work priorities where unforeseen circumstances or developments occur 3.6. Own work is monitored and adjusted according to feedback obtained from supervisors and comparison with established business and workplace standards 3.7. Personal workspace is kept in a well organised and in a safe condition in accordance with workplace standards 3.8. Potentially discriminating and/or hazardous practices and policies are identified and reported to appropriate team persons |
4. Contribute to a productive team environment |
4.1. Information and knowledge relevant to work is shared with team members to ensure designated work goals are met 4.2. Personal work objectives are identified and prioritised in accordance with team requirements 4.3. Constructive feedback received from other team persons is encouraged, acknowledged and acted upon 4.4. Variations in the quality of components and/or work practices from team standards are detected and reported to appropriate team persons in accordance with team procedures 4.5. Assistance is actively sought from or provided to other persons when difficulties arise 4.6. Communication techniques are used to gather and understand relevant instructions 4.7. Signs of potential interpersonal conflict are identified, constructively acted upon and/or referred to a supervisor where appropriate |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, Range Statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
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Context of and specific resources for assessment |
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Method of assessment |
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Guidance information for assessment |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Business types |
Businesses may include but are not limited to those related to mechanical repairers, body repairers, vehicle sales, bicycle workshops, marine repairers, parts and aftermarket sales |
Business expectations |
Business expectations include standards of:
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Personal protective equipment |
Personal protective equipment is to include that prescribed under legislation, regulations and enterprise policies and practices |
Information /documents |
Sources of information/documents may include:
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Unit Sector(s)
Unit sector |
Administration |
Co-requisite units
Not applicable.
Competency field
Competency field |
Common |