Qualification details

AUR50112 - Diploma of Automotive Management (Release 4)


Usage recommendation:
Supersedes AUR50105 - Diploma of Automotive Management16/Jan/2013
Is superseded by and equivalent to AUR50116 - Diploma of Automotive Management 13/Apr/2016

ReleaseRelease date
4 (this release) 27/Jan/2015
(View details for release 3) 11/Jan/2014
(View details for release 2) 15/Aug/2013
(View details for release 1) 17/Jan/2013

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
BSBFIM501A - Manage budgets and financial plansManage budgets and financial plansSupersededCore
BSBPUR402B - Negotiate contractsNegotiate contractsSupersededElective
BSBWOR501B - Manage personal work priorities and professional developmentManage personal work priorities and professional developmentSupersededElective
BSBLED401A - Develop teams and individualsDevelop teams and individualsSupersededElective
BSBHRM405A - Support the recruitment, selection and induction of staffSupport the recruitment, selection and induction of staffSupersededElective
TLIA4005A - Check and evaluate records and documentationCheck and evaluate records and documentationSupersededElective
BSBMGT515A - Manage operational planManage operational planSupersededElective
BSBWHS501A - Ensure a safe workplaceEnsure a safe workplaceSupersededCore
AURAEA4004 - Manage environmental compliance in an automotive workplaceManage environmental compliance in an automotive workplaceSupersededCore
TLIA5058A - Manage facility and inventory requirementsManage facility and inventory requirementsSupersededElective
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SchemeCodeClassification value
ANZSCO Identifier 149212 Customer Service Manager 
ASCO (occupation type) Identifier 3399-79 Managing Supervisors (Sales And Service) Nec 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Automotive Service and Repair 
Taxonomy - Occupation N/A Marketing Manager,Automotive Aftermarket Manager,Dealer Principal,Customer Service Manager (Automotive),Operations Manager,Automotive Purchasing Manager,Dealer Principal,Automotive Services/Repair Manager,Automotive Retail Sales Manager,Automotive Warehouse Manager,Workplace Manager,Parts Manager,Purchasing Manager,Automotive Workshop Manager,Area Manager 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 149212 Customer Service Manager 07/Aug/2013 
ASCO (occupation type) Identifier 3399-79 Managing Supervisors (Sales And Service) Nec 07/Aug/2013 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 07/Aug/2013 
Qualification/Course Level of Education Identifier 421 Diploma 17/Jan/2013 
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Modification History



Release 1 

Replaces AUR50105 Diploma of Automotive Management

Release 2 

BSBHRM402A superseded by BSBHRM405A

Release 3 

BSBCUS501A superseded by BSBCUS501C

Release 4 

Updated imported units:

BSBHRM505B replaces BSBHRM505A


This qualification covers the skills and knowledge required to undertake leadership and management roles within the automotive industry. It is suitable for entry into senior management roles in all sectors of the automotive industry.

J ob roles and employment outcomes 

The Diploma of Automotive Business Management is intended to prepare new employees or recognise and develop existing workers who are performing management roles in the automotive industry.

Job outcomes targeted by this qualification include:

  • business manager
  • automotive directorship
  • dealer principal
  • operations manager
  • sales manager
  • area manager
  • marketing manager
  • retail manager
  • parts manager
  • purchasing manager
  • automotive service manager
  • automotive aftermarket manager
  • automotive retail sales manager
  • automotive warehouse manager
  • automotive repair manager


This qualification is suitable for an Australian Apprenticeship pathway.

Pathways Information

Pathways into the qualification 

Credit will be granted towards this qualification by those who have completed AUR40112 Certificate IV in Automotive Management or other relevant qualifications.

Pathways from the qualification  

Further training pathways from this qualification may lead to a relevant Advanced Diploma qualification.

Licensing/Regulatory Information

There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements, depending on the work context. Local regulations should be checked for details.

Entry Requirements

This qualification may be accessed by direct entry.

Employability Skills Summary


The following table contains a summary of the Employability Skills for this qualification as identified by the automotive industry. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill 

Industry/enterprise requirements for this qualification include: 


  • Communicating with business contacts to promote the goals and objectives of the business
  • Obtaining feedback from colleagues and clients
  • Interpreting and completing business documentation
  • Advising stakeholders of the outcome
  • Communicating information about tasks, processes and events
  • Communicating business and legal requirements, including workplace health and safety (WHS) responsibilities


  • Leading, planning and supervising the performance of team members
  • Developing team cohesion and fostering innovative work practices
  • Supporting, respecting and understanding the views of others
  • Identifying own role and responsibility within a team
  • Undertaking appropriate and effective communication with team members
  • Building and maintaining networks and relationships

Problem solving 

  • Accessing and assessing information for accuracy and relevance
  • Evaluating and modifying as required
  • Checking and making required adjustments
  • Using knowledge to solve problems
  • Using a wide range of strategies and techniques to solve problems

Initiative and enterprise 

  • Identifying networking opportunities and developing operational strategies to ensure the viability of the business
  • Instigating new or different work practices to improve productivity or service delivery
  • Supporting a continuous improvement environment
  • Identifying issues requiring action and recommending action
  • Making adjustments to improve workplace processes and procedures

Planning and organising 

  • Allocating work to meet time and budget constraints
  • Developing plans and schedules
  • Planning for and organising resources


  • Prioritising tasks
  • Operating within appropriate time constraints and work standards
  • Demonstrating consistent performance


  • Participating in professional networks and associations to obtain and maintain personal knowledge and skills
  • Systematically identifying learning and development needs
  • Identifying sources of information to expand knowledge and understanding
  • Recognising limits of own professional expertise and consulting specialists as necessary
  • Accessing manufacturer’s manuals/specifications to expand knowledge


  • Using business technology to access, organise and monitor information

Packaging Rules

To be awarded this qualification, competency must be demonstrated in 12 units  of competency, consisting of:

  • 6 core units 


  • 6 elective units  of which:
  • up to 6  elective units may be chosen from the elective units listed below
  • up to 2  elective units may be chosen from a Certificate IV qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.

Core units 

Unit code 

Unit title 

Common - Environment 


Manage environmental compliance in an automotive workplace

Common - Management, Leadership and Supervision 


Manage complex customer issues


Contribute to business improvement

Imported Units 


Manage budgets and financial plans


Manage people performance


Ensure a safe workplace

Elective units  

Unit code 

Unit title 

Common - Administration 


Determine retail rates of work

Imported Units 


Manage quality customer service


Prepare financial reports


Manage relationship with franchisor


Support the recruitment, selection and induction of staff


Manage remuneration and employee benefits


Build and sustain an innovative work environment


Develop teams and individuals


Manage operational plan


Design and develop an integrated marketing communication plan


Negotiate contracts


Manage personal work priorities and professional development


Ensure team effectiveness


Plan and manage meetings


Check and evaluate records and documentation


Manage facility and inventory requirements

Custom Content Section

Not applicable.