Modification History
Release |
Comment |
Release 1 |
Replaces AUR31005 Certificate III in Automotive Sales |
Release 2 |
BSBSLS402A superseded by BSBSLS407A Units removed from Specialist Elective Units: |
Description
This qualification covers the skills and knowledge required to perform sales-related tasks in the automotive retail, service or repair industry.
Job roles and employment outcomes
The Certificate III in Automotive Sales prepares new employees or recognises and develops existing workers who are performing general sales and marketing functions in an automotive retail, service or repair business.
Job roles related to this qualification include:
- parts interpreter
- vehicle salesperson
- farm machinery salesperson
- motorcycle salesperson.
Application
This qualification is suitable for an Australian traineeship pathway.
Pathways Information
Pathways into the qualification
Credit will be granted towards this qualification to those who have completed AUR21112 Certificate II in Automotive Sales in this Training Package or other relevant qualifications.
Pathways from the qualification
Further training pathways from this qualification include AUR40112 Certificate IV in Automotive Management or other relevant qualifications.
Licensing/Regulatory Information
There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements, depending on the work context. Local regulations should be checked for details.
Entry Requirements
This qualification may be accessed by direct entry.
Employability Skills Summary
EMPLOYABILITY SKILLS QUALIFICATION SUMMARY |
|
The following table contains a summary of the Employability Skills for this qualification as identified by the automotive industry. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options. |
|
Employability Skill |
Industry/enterprise requirements for this qualification include: |
Communication |
|
Teamwork |
|
Problem solving |
|
Initiative and enterprise |
|
Planning and organising |
|
Self-management |
|
Learning |
|
Technology |
|
Packaging Rules
To be awarded this qualification, competency must be achieved in 20 units of competency, consisting of:
- 10 core units
plus
- 6 specialist elective units in one of the selected specialist groups relating to occupational streams
plus
- 4 general elective units , of which:
- up to 4 elective units may be chosen from the elective units listed below
- up to 4 elective units may be chosen from a Certificate II qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.
Core units
Unit code |
Unit title |
Common – Sales and Marketing |
|
AURACA2001 |
Establish relations with customers |
Common – Environment |
|
AURAEA2002 |
Apply environmental and sustainability best practice in an automotive workplace |
Common – Foundation Skills |
|
AURAFA2004 |
Solve routine problems in an automotive workplace |
Common – Management, Leadership and Supervision |
|
AURAMA3004 |
Maintain business image |
Common – Health and Safety |
|
AURASA2002 |
Apply safe working practices in an automotive workplace |
Sales and Parts, Administration and Management – Administration |
|
AURSAA2001 |
Process customer complaints |
Sales and Parts, Administration and Management – Sales and Marketing |
|
AURSCA2005 |
Sell products |
AURSCA2006 |
Promote products and services |
Sales and Parts, Administration and Management – Regulatory or Legal |
|
AURSLA2001 |
Apply legal requirements relating to product sales |
Imported Units |
|
BSBITU305A |
Conduct online transactions |
Specialist elective units
Group A: Parts Interpreting
Unit code |
Unit title |
Electrical – Technical – Electrical and Electronic |
|
AURETR3025 |
Test, charge and replace batteries |
Sales and Parts, Administration and Management – Support and Logistics |
|
AURSBA2001 |
Carry out warehousing procedures |
AURSBA3002 |
Apply automotive parts interpretation process |
Sales and Parts, Administration and Management – Sales and Marketing |
|
AURSCA2001 |
Select automotive parts and products |
Imported Units |
|
BSBPRO401A |
Develop product knowledge |
BSBWOR204A |
Use business technology |
SIRXINV002A |
Maintain and order stock |
SIRXMER201 |
Merchandise products |
TLIA2012A |
Pick and process orders |
Group B: Vehicle, Farm Machinery and Motorcycles Sales
Unit code |
Unit title |
Sales and Parts, Administration and Management – Sales and Marketing |
|
AURSCA2002 |
Present stock and sales area |
AURSCA2003 |
Apply sales procedures |
AURSCA3007 |
Determine used motor vehicle stock requirements |
AURSCA3008 |
Wholesale used motor vehicle stock |
AURSCA3009 |
Provide vehicle technology information |
Imported Units |
|
BSBSLS407A |
Identify and plan sales prospects |
BSBSLS408A |
Present, secure and support sales solutions |
General elective units
Unit code |
Unit title |
Common – Sales and Marketing |
|
AURACA3003 |
Build customer relations |
Common – Foundation Skills |
|
AURAFA2001 |
Use numbers in an automotive workplace |
AURAFA2002 |
Read in an automotive workplace |
AURAFA2003 |
Communicate effectively in an automotive workplace |
Common – Management, Leadership and Supervision |
|
AURAMA2002 |
Communicate business information |
AURAMA3003 |
Conduct information sessions |
Common – Quality |
|
AURAQA2001 |
Contribute to quality work outcomes |
Sales and Parts, Administration and Management – Sales and Marketing |
|
AURSCA2001 |
Select automotive parts and products |
AURSCA2002 |
Present stock and sales area |
AURSCA2004 |
Carry out cash, credit and funds transfers |
AURSCA3007 |
Determine used motor vehicle stock requirements |
AURSCA3008 |
Wholesale used motor vehicle stock |
Sales and Parts, Administration and Management – Sales and Marketing – Paint |
|
AURSCP2001 |
Provide information to customers on automotive refinishing products |
Imported Units |
|
BSBFIA301A |
Maintain financial records |
SIRXCCS201 |
Apply point-of-sale handling procedures |
SIRXFIN201 |
Balance and secure point-of-sale terminal |
SIRXICT001A |
Operate retail technology |
SIRXINV001A |
Perform stock control procedures |
SIRXMER303 |
Coordinate merchandise presentation |
TAEDEL301A |
Provide work skill instruction |
TLIA2012A |
Pick and process orders |
TLIA2020A |
Replenish stock |
Custom Content Section
Not applicable.