Modification History
One imported unit of competency deleted:
SRXGRO002A
One imported unit of competency updated:
BSBFLM312C replaces BSBFLM312B
Description
This qualification covers the skills and knowledge required to perform a range of administrative tasks within the automotive industry. It is suitable for entry into the automotive retail, service and repair sectors.
Job roles /employment outcomes
The Certificate III in Automotive Administration is intended to prepare new employees or recognise and develop existing workers who are performing as administrators in the automotive industry.
Employment outcomes targeted by this qualification include office administration in the various environments of the automotive industry, including sales, warehousing and distribution, specialist and electrical technology businesses, bicycle, marine, outdoor power equipment, vehicle body and motorsport.
Application
This qualification is suitable for an Australian Apprenticeship pathway.
Pathways Information
Pathways into the qualification
This qualification may be accessed by direct entry. Credit will be granted towards this qualification to those who have completed AUR20105 Certificate II in Automotive Administration or other relevant qualifications.
Pathways from the qualification
Further training pathways from this qualification include AUR40105 Certificate IV in Automotive Management or other relevant qualifications.
Licensing/Regulatory Information
Licensing considerations
There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements, depending on the work context. Local regulations should be checked for details.
Entry Requirements
Not Applicable.
Employability Skills Summary
EMPLOYABILITY SKILLS QUALIFICATION SUMMARY |
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The following table contains a summary of the Employability Skills for this qualification as identified by the administration sector of the automotive industry. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options. |
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Employability Skill |
Industry /enterprise requirements for this qualification include : |
Communication |
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Teamwork |
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Problem solving |
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Initiative and enterprise |
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Planning and organising |
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Self-management |
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Learning |
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Technology |
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Packaging Rules
Packaging Rules
To be awarded the Certificate III in Automotive Administration, competency must be achieved in twenty three (23 ) units of competency.
- eleven (11 ) core units of competency
- twelve (12 ) elective units of competency, as specified below:
- one (1 ) elective unit of competency from Group A
- eleven (11 ) elective units of competency from Group B, drawn from any combination of:
- Group B units listed
- up to four (4 ) relevant units available in this Training Package, other endorsed Training Packages and accredited courses, where those units are aligned to Certificate II, III and IV qualifications.
Note that:
- a maximum of six (6 ) elective units may be selected from units aligned to Certificate II qualifications
- a maximum of two (2 ) elective units may be selected from units aligned to Certificate IV qualifications.
Core units of competency
- Complete the following eleven (11 ) units of competency.
AURA254180A |
Operate information technology systems |
AURA254280A |
Operate in an automotive administration environment |
AURC251179A |
Write routine texts in the workplace and complete automotive documentation |
AURC252327A |
Identify, clarify and resolve problems |
AURC261314A |
Contribute to quality work outcomes |
AURC270103A |
Apply safe working practices |
AURC272003A |
Apply environmental regulations and best practice in a workplace or business |
AURC361101A |
Adapt work processes to new technologies |
AURC361337A |
Maintain quality systems |
AURC362807A |
Build customer relations |
AURC363337A |
Maintain business image |
Elective units of competency
Group A - Elective units
- Complete one (1 ) unit of competency from the following list.
AURC270688A |
Work effectively with others |
AURC270789A |
Communicate effectively in the workplace |
AURC270889A |
Communicate business information |
Group B - Other elective units
- Select eleven (11 ) elective units in any combination from:
- Group B units listed below
- up to four (4 ) relevant units available in this Training Package, other endorsed Training Packages and accredited courses, where these units are aligned to Certificate II, III and IV qualifications.
AUM4014A |
Program and monitor computerised equipment |
AURA354616A |
Determine legal aspects of an automotive service and repair contract |
AURA454516A |
Determine retail rates for work |
AURC251356A |
Read in the workplace |
AURC251677A |
Use numbers in the workplace |
AURC270421A |
Establish relations with customers |
AURC359350A |
Conduct information sessions |
AURC359554A |
Provide technical guidance |
AURC361230A |
Inspect technical quality of work |
AURC362721A |
Establish customer requirements of a complex nature |
AURC472082A |
Plan and manage compliance with environmental regulations in a workplace or business |
AURS241608A |
Carry out cash and/or credit/funds transfer transactions |
AURS242621A |
Promote products and services |
AURS252290A |
Process customer complaints |
BSBADM307B |
Organise schedules |
BSBADM311A |
Maintain business resources |
BSBCMN311B |
Maintain workplace safety |
BSBCRT401A |
Articulate, present and debate ideas |
BSBCUS201A |
Deliver a service to customers |
BSBCUS301A |
Deliver and monitor a service to customers |
BSBFIA301A |
Maintain financial records |
BSBFIA302A |
Process payroll |
BSBFIA303A |
Process accounts payable and receivable |
BSBFIA304A |
Maintain a general ledger |
BSBFLM303C |
Contribute to effective workplace relationships |
BSBFLM309C |
Support continuous improvement systems and processes |
BSBFLM312C |
Contribute to team effectiveness |
BSBINM202A |
Handle mail |
BSBINM301A |
Organise workplace information |
BSBINN301A |
Promote innovation in a team environment |
BSBITU202A |
Create and use spreadsheets |
BSBITU301A |
Create and use databases |
BSBITU302A |
Create electronic presentations |
BSBITU305A |
Conduct online transactions |
BSBITU306A |
Design and produce business documents |
BSBMGT402A |
Implement operational plan |
BSBRES401A |
Analyse and present research information |
BSBSMB301A |
Investigate micro business opportunities |
BSBWOR202A |
Organise and complete daily work activities |
BSBWOR204A |
Use business technology |
BSBWOR301A |
Organise personal work priorities and development |
HLTFA301B |
Apply first aid |
MSAENV272B |
Participate in environmentally sustainable work practices |
MSAENV472B |
Implement and monitor environmentally sustainable work practices |
SIRXFIN003A |
Produce financial reports |
SIRXINV002A |
Maintain and order stock |
SIRXRSK001A |
Minimise theft |