Modification History
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Release |
Comment |
|
Release 1 |
Replaces AUR21105 Certificate II in Automotive Sales |
Description
This qualification covers the skills and knowledge required to perform sales-related tasks in the automotive retail, service or repair industry.
Job roles and employment outcomes
The Certificate II in Automotive Sales prepares new employees or recognises and develops existing workers who are performing general sales and marketing functions in an automotive retail, service or repair business.
Job roles related to this qualification include:
- service station attendant or salesperson
- bicycle salesperson
- outdoor equipment salesperson
- sales assistant.
Application
This qualification is suitable for an Australian traineeship pathway.
Additional qualification advice
The Certificate II in Automotive Sales may be attained as a generic qualification, or when a particular occupational outcome is required. Advice is provided in the qualification on the recommended units of competency for specialisation areas.
Pathways Information
Pathways into the qualification
Credit will be granted towards this qualification to those who have completed AUR10112 Certificate I in Automotive Vocational Preparation or other relevant qualifications.
Pathways from the qualification
Further training pathways from this qualification include AUR31012 Certificate III in Automotive Sales or other relevant qualifications.
Licensing/Regulatory Information
There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements, depending on the work context. Local regulations should be checked for details.
Entry Requirements
This qualification may be accessed by direct entry.
Employability Skills Summary
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EMPLOYABILITY SKILLS QUALIFICATION SUMMARY |
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The following table contains a summary of the Employability Skills required by the automotive industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options. |
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Employability Skill |
Industry/enterprise requirements for this qualification include: |
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Communication |
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Teamwork |
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Problem solving |
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Initiative and enterprise |
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Planning and organising |
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Self-management |
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Learning |
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Technology |
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Packaging Rules
Packaging Rules
To be awarded this qualification, competency must be demonstrated in 12 units of competency, consisting of:
- 6 core units
plus
- 3 specialist elective units in one of the selected specialist groups relating to occupational streams
plus
- 3 general elective units , of which:
- up to 3 elective units may be chosen from the elective units listed below
- up to 3 elective units may be chosen from a Certificate II qualification or above in this training package or another endorsed training package or accredited course, provided that the units chosen contribute to the vocational outcome of the qualification and do not duplicate the outcome of another unit chosen for the qualification.
Core units
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Unit code |
Unit title |
|
Common – Sales and Marketing |
|
|
AURACA2001 |
Establish relations with customers |
|
Common – Health and Safety |
|
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AURASA2002 |
Apply safe working practices in an automotive workplace |
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Sales and Parts, Administration and Management – Sales and Marketing |
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AURSCA2002 |
Present stock and sales area |
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AURSCA2006 |
Promote products and services |
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Sales and Parts, Administration and Management – Regulatory or Legal |
|
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AURSLA2001 |
Apply legal requirements relating to product sales |
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Imported Units |
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SIRXRSK001A |
Minimise theft |
Specialist elective units
Group A: Service Station Sales and Service
|
Unit code |
Unit title |
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Sales and Parts, Administration and Management – Sales and Marketing |
|
|
AURSCA2005 |
Sell products |
|
Imported Units |
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SIRXCCS201 |
Apply point-of-sale handling procedures |
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SIRXINV002A |
Maintain and order stock |
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SIRXMER201 |
Merchandise products |
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SIRXWHS302 |
Maintain store safety |
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TLIA2020A |
Replenish stock |
Group B: Bicycle Sales
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Unit code |
Unit title |
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Common – Management, Leadership and Supervision |
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AURAMA2001 |
Work effectively with others |
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Bicycle – Technical |
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AURBTA2004 |
Assemble box bicycles for retail sale |
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Bicycle – Technical – Accessories |
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AURBTV2001 |
Fit and adjust bicycle accessories |
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Sales and Parts, Administration and Management – Sales and Marketing |
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AURSCA2005 |
Sell products |
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Imported Units |
|
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SIRXINV002A |
Maintain and order stock |
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SIRXMER201 |
Merchandise products |
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SIRXWHS302 |
Maintain store safety |
Group C: Outdoor Power Equipment Sales
|
Unit code |
Unit title |
|
Common – Sales and Marketing |
|
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AURACA3003 |
Build customer relations |
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Sales and Parts, Administration and Management – Sales and Marketing |
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AURSCA2003 |
Apply sales procedures |
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Imported Units |
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SIRXICT001A |
Operate retail technology |
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SIRXINV001A |
Perform stock control procedures |
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TLIA2013A |
Receive goods |
General elective units
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Unit code |
Unit title |
|
Common – Sales and Marketing |
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AURACA3003 |
Build customer relations |
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Common – Environment |
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AURAEA2002 |
Apply environmental and sustainability best practice in an automotive workplace |
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Common – Foundation Skills |
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AURAFA2001 |
Use numbers in an automotive workplace |
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AURAFA2002 |
Read in an automotive workplace |
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AURAFA2003 |
Communicate effectively in an automotive workplace |
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AURAFA2004 |
Solve routine problems in an automotive workplace |
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Common – Management, Leadership and Supervision |
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AURAMA3004 |
Maintain business image |
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Common – Quality |
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AURAQA2001 |
Contribute to quality work outcomes |
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Sales and Parts, Administration and Management – Sales and Marketing |
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AURSCA2003 |
Apply sales procedures |
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AURSCA2004 |
Carry out cash, credit and funds transfers |
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Imported Units |
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BSBITU305A |
Conduct online transactions |
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ICAWEB201A |
Use social media tools for collaboration and engagement |
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SIRXCCS201 |
Apply point-of-sale handling procedures |
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SIRXFIN201 |
Balance and secure point-of-sale terminal |
Custom Content Section
Not applicable.
