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Qualification details

AUR21112 - Certificate II in Automotive Sales (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to AUR21105 - Certificate II in Automotive Sales16/Jan/2013
Is superseded by and equivalent to AUR21116 - Certificate II in Automotive Sales 13/Apr/2016

Releases:
ReleaseRelease date
1 1 (this release) 17/Jan/2013

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
AURSLA2001 - Apply legal requirements relating to product saleApply legal requirements relating to product saleCore
AURACA3003 - Build customer relationsBuild customer relationsElective
SIRXFIN201 - Balance and secure point-of-sale terminalBalance and secure point-of-sale terminalElective
AURBTA2004 - Assemble box bicycles for retail saleAssemble box bicycles for retail saleElective
AURAFA2003 - Communicate effectively in an automotive workplaceCommunicate effectively in an automotive workplaceElective
AURSCA2005 - Sell productsSell productsElective
SIRXWHS302 - Maintain store safetyMaintain store safetyElective
AURAMA3004 - Maintain business imageMaintain business imageElective
AURAMA2001 - Work effectively with othersWork effectively with othersElective
SIRXINV002A - Maintain and order stockMaintain and order stockElective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 621311 Motor Vehicle Or Caravan Salesperson 
ASCO (occupation type) Identifier 6212-11 Motor Vehicle And Caravan Salesperson 
ASCED Qualification/Course Field of Education Identifier 0805 Sales And Marketing 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Other Vehicles,Automotive Industry 
Taxonomy - Occupation N/A Replacement Parts and Accessories Salesperson,Bicycle Sales Assistant,Service Station Salesperson,Outdoor Power Equipment Sales Assistant,Aftermarket Salesperson,Vehicle Sales Assistant 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 621311 Motor Vehicle Or Caravan Salesperson 07/Aug/2013 
ASCO (occupation type) Identifier 6212-11 Motor Vehicle And Caravan Salesperson 07/Aug/2013 
ASCED Qualification/Course Field of Education Identifier 0805 Sales And Marketing 07/Aug/2013 
Qualification/Course Level of Education Identifier 521 Certificate II 17/Jan/2013 
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Modification History

Release 

Comment 

Release 1 

Replaces AUR21105 Certificate II in Automotive Sales

Description

This qualification covers the skills and knowledge required to perform sales-related tasks in the automotive retail, service or repair industry.

Job roles and employment outcomes 

The Certificate II in Automotive Sales prepares new employees or recognises and develops existing workers who are performing general sales and marketing functions in an automotive retail, service or repair business.

Job roles related to this qualification include:

  • service station attendant or salesperson
  • bicycle salesperson
  • outdoor equipment salesperson
  • sales assistant.

Application 

This qualification is suitable for an Australian traineeship pathway.

Additional qualification advice 

The Certificate II in Automotive Sales may be attained as a generic qualification, or when a particular occupational outcome is required. Advice is provided in the qualification on the recommended units of competency for specialisation areas.

Pathways Information

Pathways into the qualification 

Credit will be granted towards this qualification to those who have completed AUR10112 Certificate I in Automotive Vocational Preparation or other relevant qualifications.

Pathways from the qualification  

Further training pathways from this qualification include AUR31012 Certificate III in Automotive Sales or other relevant qualifications.

Licensing/Regulatory Information

There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements, depending on the work context. Local regulations should be checked for details.

Entry Requirements

This qualification may be accessed by direct entry.

Employability Skills Summary

EMPLOYABILITY SKILLS QUALIFICATION SUMMARY 

The following table contains a summary of the Employability Skills required by the automotive industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill 

Industry/enterprise requirements for this qualification include: 

Communication 

  • gathering, conveying and receiving verbal and written information
  • listening and understanding workplace instructions

Teamwork 

  • working with colleagues and supervisors to contribute to organisational goals

Problem solving 

  • solving routine problems related to hazards in the workplace, while under direct supervision
  • checking own work to ensure errors are minimal and work flow is maintained

Initiative and enterprise 

  • raising workplace health and safety (WHS) issues with the WHS officer
  • recognising and responding to circumstances outside of personal competence

Planning and organising 

  • planning own work schedule to ensure tasks are completed on time
  • setting, monitoring and satisfying personal work goals

Self-management 

  • behaving in ways that contribute to an effective and safe work environment
  • identifying own roles and responsibilities

Learning 

  • listening to ideas and opinions of other members of the team
  • following safety procedures

Technology 

  • operating a range of tools and equipment or specific machinery

Packaging Rules

Packaging Rules 

To be awarded this qualification, competency must be demonstrated in 12 units  of competency, consisting of: 

  • 6 core units 

plus

  • 3 specialist elective units  in one  of the selected specialist groups relating to occupational streams

plus

  • 3 general elective units , of which:
  • up to 3  elective units may be chosen from the elective units listed below
  • up to 3  elective units may be chosen from a Certificate II qualification or above in this training package or another endorsed training package or accredited course, provided that the units chosen contribute to the vocational outcome of the qualification and do not duplicate the outcome of another unit chosen for the qualification.

Core units  

Unit code 

Unit title 

Common – Sales and Marketing 

AURACA2001

Establish relations with customers

Common – Health and Safety 

AURASA2002

Apply safe working practices in an automotive workplace

Sales and Parts, Administration and Management – Sales and Marketing 

AURSCA2002

Present stock and sales area

AURSCA2006

Promote products and services

Sales and Parts, Administration and Management – Regulatory or Legal 

AURSLA2001

Apply legal requirements relating to product sales

Imported Units 

SIRXRSK001A

Minimise theft

Specialist elective units 

Group A: Service Station Sales and Service 

Unit code 

Unit title 

Sales and Parts, Administration and Management – Sales and Marketing 

AURSCA2005

Sell products

Imported Units 

SIRXCCS201

Apply point-of-sale handling procedures

SIRXINV002A

Maintain and order stock

SIRXMER201

Merchandise products

SIRXWHS302

Maintain store safety

TLIA2020A

Replenish stock

Group B: Bicycle Sales 

Unit code 

Unit title 

Common – Management, Leadership and Supervision  

AURAMA2001

Work effectively with others

Bicycle – Technical 

AURBTA2004

Assemble box bicycles for retail sale

Bicycle – Technical – Accessories 

AURBTV2001

Fit and adjust bicycle accessories

Sales and Parts, Administration and Management – Sales and Marketing  

AURSCA2005

Sell products

Imported Units 

SIRXINV002A

Maintain and order stock

SIRXMER201

Merchandise products

SIRXWHS302

Maintain store safety

Group C: Outdoor Power Equipment Sales 

Unit code 

Unit title 

Common – Sales and Marketing  

AURACA3003

Build customer relations

Sales and Parts, Administration and Management – Sales and Marketing  

AURSCA2003

Apply sales procedures

Imported Units 

SIRXICT001A

Operate retail technology

SIRXINV001A

Perform stock control procedures

TLIA2013A

Receive goods

General elective units  

Unit code 

Unit title 

Common – Sales and Marketing 

AURACA3003

Build customer relations

Common – Environment 

AURAEA2002

Apply environmental and sustainability best practice in an automotive workplace

Common – Foundation Skills 

AURAFA2001

Use numbers in an automotive workplace

AURAFA2002

Read in an automotive workplace

AURAFA2003

Communicate effectively in an automotive workplace

AURAFA2004

Solve routine problems in an automotive workplace

Common – Management, Leadership and Supervision  

AURAMA3004

Maintain business image

Common – Quality 

AURAQA2001

Contribute to quality work outcomes

Sales and Parts, Administration and Management – Sales and Marketing  

AURSCA2003

Apply sales procedures

AURSCA2004

Carry out cash, credit and funds transfers

Imported Units 

BSBITU305A

Conduct online transactions

ICAWEB201A

Use social media tools for collaboration and engagement

SIRXCCS201

Apply point-of-sale handling procedures

SIRXFIN201

Balance and secure point-of-sale terminal

Custom Content Section

Not applicable.