Qualification details

Release 

Comment 

Release 1 

Replaces AUR20311 Certificate II in Bicycles

EMPLOYABILITY SKILLS QUALIFICATION SUMMARY 

The following table contains a summary of the Employability Skills as identified by the Bicycle Retail, Service and Repair sector for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill 

Industry/enterprise requirements for this qualification  

Communication 

• understanding and carrying out verbal instructions from supervisors and others
• reading, understanding and completing workplace documentation, forms and records
• sharing work-related information with other team members using industry terminology
• communicating with people from a range of social, cultural and ethnic backgrounds

Teamwork 

• contributing positively to the work team environment
• working effectively with others in a socially diverse environment
• respecting and understanding the views of others
• giving, receiving and acting upon feedback
• identifying and describing own role and role of others

Problem solving 

• recognising a problem or a potential problem within a bicycle component or system or with equipment
• seeking information and assistance to solve problems outside own area of responsibility
• solving problems within own area of responsibility

Initiative and enterprise 

• suggesting ideas for workplace improvement to supervisors and team members
• positively adapting to changes in workplace procedures and making adjustments to improve own performance
• taking positive action to report hazards or risk situations to supervisors

Planning and organising 

• planning daily work tasks to work safely and manage risks according to workplace procedures
• prioritising activities to achieve required outcomes
• planning and organising appropriate equipment and materials
• planning ahead to anticipate problems with availability of equipment, materials and personnel to assist

Self-management 

• following workplace safety requirements and other policies and procedures
• completing known delegated tasks on time
• selecting and using appropriate equipment, materials, processes and procedures
• asking for advice and assistance when appropriate

Learning 

• identifying personal strengths and weaknesses
• acting upon feedback and accept opportunities to learn to improve work performance
• asking questions to gain information and identify sources of information to expand knowledge and understanding

Technology 

• appropriately setting up technological equipment
• recognising and reporting faulty equipment
• using appropriate tools and equipment
• applying knowledge of operating principles of bicycle components and systems

Unit code 

Unit title 

Common - Environment 

AURAEA2002

Apply environmental and sustainability best practice in an automotive workplace

Common - Foundation Skills 

AURAFA2001

Use numbers in an automotive workplace

AURAFA2002

Read in an automotive workplace

Common - Health and Safety 

AURASA2002

Apply safe working practices in an automotive workplace

Bicycle - Technical 

AURBTA2004

Assemble box bicycles for retail sale

Bicycle - Technical - Wheels and Tyres 

AURBTJ2001

Remove, repair and fit bicycle tyres

Bicycle - Technical - Accessories 

AURBTV2001

Fit and adjust bicycle accessories

Mechanical Miscellaneous - Technical - Tools and Equipment 

AURTTK2002

Use and maintain workplace tools and equipment

Unit code 

Unit title 

Common - Sales and Marketing 

AURACA2001

Establish relations with customers

Common - Foundation Skills 

AURAFA2003

Communicate effectively in an automotive workplace

AURAFA2004

Solve routine problems in an automotive workplace

AURAFA2005

Write routine texts in an automotive workplace

Common - Management, Leadership and Supervision 

AURAMA2001

Work effectively with others

AURAMA2002

Communicate business information

Common - Quality 

AURAQA2001

Contribute to quality work outcomes

Common - Technical 

AURATA2001

Identify basic automotive faults using troubleshooting processes

Bicycle - Sales and Marketing 

AURBCA2001

Work in a retail bicycle environment

AURBCA2002

Select and adjust bicycle to fit rider

Bicycle - Technical 

AURBTA2003

Assemble bicycles

Bicycle – Technical - Brakes 

AURBTB2001

Service and repair bicycle mechanical braking systems

AURBTB2002

Service bicycle hydraulic braking systems

Bicycle - Technical - Steering and Suspension 

AURBTD2001

Service bicycle steering systems

AURBTD2002

Service bicycle suspension systems

Bicycle - Technical - Wheels and Tyres 

AURBTJ2002

Service bicycle wheels and hubs

Bicycle - Technical - Tools and Equipment 

AURBTK2001

Use and maintain specialised bicycle repair tools

Bicycle - Technical - Driveline and Final Drives 

AURBTQ2001

Service bicycle drivetrain systems

Sales and Parts, Administration And Management - Administration 

AURSAA2001

Process customer complaints

Sales and Parts, Administration And Management - Sales and Marketing 

AURSCA2002

Present stock and sales area

AURSCA2003

Apply sales procedures

AURSCA2005

Sell products

AURSCA2006

Promote products and services

Mechanical Miscellaneous - Technical 

AURTTA2004

Carry out servicing operations

Mechanical Miscellaneous - Technical - Tools and Equipment 

AURTTK2001

Use and maintain measuring equipment in an automotive workplace

Imported Units 

BSBCUS301B

Deliver and monitor a service to customers

BSBFLM312C

Contribute to team effectiveness

BSBPRO401A

Develop product knowledge

BSBWOR202A

Organise and complete daily work activities

BSBWOR301B

Organise personal work priorities and development

MEM18001C

Use hand tools

MEM18002B

Use power tools/hand held operations

SIRXCCS202

Interact with customers

SIRXINV001A

Perform stock control procedures

SIRXINV002A

Maintain and order stock

TLIA3039A

Receive and store stock