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Skill set details

AHCSS00101 - Irrigation Retail Sales Skill Set (Release 1)

Summary

Usage recommendation:
Current
Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 21/Oct/2019

Training packages that include this skill set

Units of competency

CodeSort Table listing units of competency by the Code columnTitleSort Table listing units of competency by the Title columnUsage RecommendationSort Table listing units of competency by the Usage Recommendation columnEssentialSort Table listing units of competency by the Essential column
MSTGN3003 - Estimate and cost jobEstimate and cost jobCurrentN/A
SITXCCS006 - Provide service to customersProvide service to customersSupersededN/A
AHCMER401 - Coordinate customer service and networking activitiesCoordinate customer service and networking activitiesSupersededN/A
AHCMER301 - Process customer complaintsProcess customer complaintsCurrentN/A
AHCMER407 - Provide irrigation sales and serviceProvide irrigation sales and serviceSupersededN/A
MEM12024 - Perform computationsPerform computationsCurrentN/A
SIRXCEG003 - Build customer relationships and loyaltyBuild customer relationships and loyaltyCurrentN/A
SIRXPDK001 - Advise on products and servicesAdvise on products and servicesCurrentN/A
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Modification History

Release

Comments

Release 1

This version released with AHC Agriculture, Horticulture, Conservation and Land Management Training Package Version 4.0.

Description

This skill set provides the skills and knowledge required to recommend irrigation products and services, design domestic urban irrigation systems, estimate and cost a job, manage spare parts, recommend and sell irrigation products and services, provide customer service and process customer complaints within an irrigation retail sales environment.

Pathways Information

These units of competency provide credit towards AHC31119 Certificate III in Irrigation Technology.

Licensing/Regulatory Information

No licensing or regulatory requirements apply to this skill set at the time of publication.

Skill Set Requirements

  • AHCMER301 Process customer complaints
  • AHCMER401 Coordinate customer service and networking activities
  • AHCMER407 Provide irrigation sales and service
  • MEM12024 Perform computations
  • MSTGN3003 Estimate and cost job
  • SIRXCEG003 Build customer relationships and loyalty
  • SIRXPDK001 Advise on products and services
  • SITXCCS006 Provide service to customers

Target Group

This skill set is for individuals responsible for irrigation product and service retail sales.

Suggested words for Statement of Attainment

These competencies from the AHC Agriculture, Horticulture, Conservation and Land Management Training Package meet the industry requirements for product and service retail sales within the irrigation industry.