Mapping	Notes	Date
Supersedes ACMGAS208 - Source information for animal care needs	Redesigned unit merging the outcomes of ACMGAS208 Source information for animal care needs and ACMGAS209 Provide information on companion animals, products and services	12/Apr/2021
Supersedes ACMGAS209 - Provide information on companion animals, products and services	Redesigned unit merging the outcomes of ACMGAS208 Source information for animal care needs and ACMGAS209 Provide information on companion animals, products and services	12/Apr/2021

Release	Release date
1 1 (this release)	13/Apr/2021

CodeSort Table listing Training packages that include this unit by the Code column	TitleSort Table listing Training packages that include this unit by the Title column	Release
ACM - Animal Care and Management Training Package	Animal Care and Management Training Package	4.0-6.0

CodeSort Table listing Qualifications that include this unit by the Code column	TitleSort Table listing Qualifications that include this unit by the Title column	Usage Recommendation	Release
ACM30122 - Certificate III in Animal Care Services	Certificate III in Animal Care Services	Current	1
ACM20121 - Certificate II in Animal Care	Certificate II in Animal Care	Current	1-2
ACM30121 - Certificate III in Animal Care Services	Certificate III in Animal Care Services	Superseded	1-2
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Scheme	Code	Classification value
ASCED Module/Unit of Competency Field of Education Identifier	050105	Animal Husbandry

Scheme	Code	Classification value	Start date	End date
ASCED Module/Unit of Competency Field of Education Identifier	050105	Animal Husbandry	15/Jun/2021

Unit of competency

Modification History

Release	Comments
Release 1	This version released with ACM Animal Care and Management Training Package Version 4.0.

Application

This unit of competency describes the skills and knowledge required to source, interpret and provide information on animal care products and services to complete workplace tasks and to provide information to others.

This unit applies to entry level workers in the animal care industry who undertake routine work under supervision. They have some accountability for their own work and solve predictable problems. Workplaces may include retail pet stores, boarding/day care facilities, animal shelters, veterinary clinics, zoos and wildlife sanctuaries.

All work must be carried out to comply with workplace procedures according to Commonwealth and state/territory health and safety and animal welfare regulations, legislation and standards that apply to the workplace.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Pre-requisite Unit

Nil

Unit Sector

General Animal Care (GEN)

Elements and Performance Criteria

Elements	Performance Criteria
Elements describe the essential outcomes.	Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Identify information requirements	1.1 Use appropriate interpersonal skills to accurately identify team member or client information needs 1.2 Confirm type of information needed on animal care products and services 1.3 Identify sources of reputable information
2. Source information on selected animal care products	2.1 Select current information on animal care products according to identified need 2.2 Interpret product purpose, contents and information for selected animal care products 2.3 Interpret instructions relating to use, safety precautions, quantities, measurements and application requirements
3. Source information on selected animal care services	3.1 Review information accessed on animal care services to determine relevance to needs 3.2 Make enquiries or source additional information to clarify or confirm services
4. Provide animal care information to others	4.1 Seek assistance from an appropriate team member, to clarify and confirm accuracy and suitability of information, as required 4.2 Provide information on specific animal products and services to others in an appropriate format and timely manner, as requested
5. Locate individual animal information	5.1 Access information relating to individual animal in appropriate workplace records or information management system 5.2 Identify specific animal record and cross-check information relevant to animal care needs 5.3 Provide accurate information about individual animal to relevant team member or client according to workplace requirements 5.4 Assist with updating animal record as required

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential for performance in this unit of competency but are not explicit in the performance criteria.

Skill	Description
Reading	Interpret safety, scientific and health care terminology from product and service information
Oral communication	Use active listening and questioning techniques to obtain and confirm information
Numeracy	Interpret numerical information relating to animal care products and services including quantity, weight, volume, ratio and cost Interpret decimal numbers to one decimal place (0.5) accurately

Unit Mapping Information

Code and title current version	Code and title previous version	Comments	Equivalence status
ACMGEN205 Source and provide information for animal care needs	ACMGAS208 Source information for animal care needs	Redesigned unit merging the outcomes of ACMGAS208 Source information for animal care needs and ACMGAS209 Provide information on companion animals, products and services	Not equivalent
ACMGEN205 Source and provide information for animal care needs	ACMGAS209 Provide information on companion animals, products and services	Redesigned unit merging the outcomes of ACMGAS208 Source information for animal care needs and ACMGAS209 Provide information on companion animals, products and services	Not equivalent

Links

Companion Volumes, including Implementation Guides, are available at VETNet: - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=b75f4b23-54c9-4cc9-a5db-d3502d154103

Assessment requirements

Modification History

Release	Comments
Release 1	This version released with ACM Animal Care and Management Training Package Version 4.0.

Performance Evidence

An individual demonstrating competency must satisfy all of the elements and performance criteria in this unit.

There must be evidence that the individual has sourced information for a specific need for the care of at least three animals, covering:

two different species and two different life stages
at least one product and one service.

In doing the above, the individual must have:

documented the source of information for the product or service for each of the three animals
interpreted basic requirements, including numerical and safety information, and provided information to a team member or client
accessed individual animal information and updated records for each of the three animals using workplace records or information management systems.

Knowledge Evidence

An individual must be able to demonstrate the knowledge required to perform the tasks outlined in the elements and performance criteria of this unit. This includes knowledge of:

types and sources of information available for animal care products and services, including:

industry associations
government registers
product brochures and safety data sheets (SDS)
supervisor and other workplace team members
validated internet sites
library/workplace resources

types of animal care products, including:

basic dietary needs, including food products, supplements, treats
animal housing items
health and hygiene products, including parasite control
enrichment items
grooming products
training products

types of animal care services, including:

boarding/day care facilities
grooming services
training services
veterinary and allied health services
outsourced services

methods used for individual animal identification, including:

basic anatomical features of species and/or breed groups
microchipping
visual identification – tags, bands, brands
animal identification databases relevant to industry sector
workplace records or information management systems

safety information found on labelling or product/service information.

Assessment Conditions

Assessment of the skills in this unit of competency must take place under the following conditions:

physical conditions:

an animal care workplace or an environment that accurately represents workplace conditions

resources, equipment and materials:

live animals or models/replicas of animals specified in the performance evidence
animal records specified in the performance evidence

relationships:

team member and/or client.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volumes, including Implementation Guides, are available at VETNet: - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=b75f4b23-54c9-4cc9-a5db-d3502d154103

Unit of competency details

ACMGEN205 - Source and provide information for animal care needs (Release 1)

Summary

Training packages that include this unit

Qualifications that include this unit

Classifications

Classification history

Content

Unit of competency

Modification History

Application

Pre-requisite Unit

Unit Sector

Elements and Performance Criteria

Foundation Skills

Unit Mapping Information

Links

Assessment requirements

Modification History

Performance Evidence

Knowledge Evidence

Assessment Conditions

Links

Reports

Resources

More

Using training.gov.au

Acknowledgement of Country