Qualification details

Release 

TP Version 

Comments 

1

ACM10v3

Initial release. This Qualification supersedes and is not equivalent to ACM50310

Job Roles 

The job role that this Qualification describes includes:

• Veterinary dental nurse.

Pathways into the Qualification 

Pathways for candidates considering this Qualification are after achieving ACM40412 Certificate IV in Veterinary Nursing

Pathways from the Qualification 

After achieving the ACM50312 Diploma of Veterinary Nursing (Dental), candidates may undertake professional development activities in areas of benefit to their workplace and their personal aspirations.

Employability Skill 

Industry/enterprise requirements for this Qualification include: 

Communication

• analyse and apply technical information
• analyse data and information to determine implications for work operations
• communicate with all people at all levels of the organisation in a professional manner
• complete a range of workplace documentation and records
• select communication technologies to support work operations
• demonstrate effective and appropriate communication and interpersonal skills when dealing with people
• develop work instructions, specifications and procedures
• select and apply documentation, communication and interpersonal strategies when dealing with internal and external clients
• select communication methods according to priority, cost and audience needs.

Teamwork

• determine performance required to meet internal and external customer needs
• facilitate team achievements
• lead cooperative work relations with people of different ages, gender, race or religion
• manage organisational processes and provide problem solving support to others
• provide leadership.

Problem-solving

• identify and address potential and actual problems associated with work operations or in achieving work outcomes
• investigate problem causes and implement corrective strategies
• identify environmental features, regulations, legislative requirements and other factors which may affect the process or service to be provided
• use material and process knowledge to solve problems
• identify hazards and suggest control measures
• analyse animal welfare and safety practices.

Initiative and enterprise

• determine and act on situations requiring further information or problem solving
• determine information gathering requirements to monitor work processes and procedures
• determine quality and other indicators of work outcomes
• identify efficient production processes
• implement continuous improvement processes
• provide leadership in the workplace.

Planning and organising

• demonstrate time-management skills
• determine resource requirements
• determine work timelines and quality service targets
• identify hazards and implement appropriate hazard control measures
• optimise work processes.

Self-management

• analyse implications of relevant Acts and regulations on work practices
• conduct work reviews to determine improvement requirements
• determine workplace procedures and instructions
• monitor work operations and identify and act on any quality and performance issues
• manage own time to meet deadlines.

Learning

• assess work data and information to identify areas for improved performance
• be supportive, assertive and use interpersonal skills to encourage workplace learning
• develop learning opportunities
• gather feedback on own work to assess effectiveness in meeting objectives and integrate information into own practice
• identify own training needs and seek skill development if required
• maintain currency of industry skill and knowledge.

Technology

• ensure readiness and operational efficiency of workplace technology
• help others use technology efficiently and safely
• select computer software applications to perform work operations
• work with technology safely and according to workplace standards.

A total of seven (7) Units  of Competency must be achieved as specified below:

• complete seven (7) CORE Units.

CORE: Complete the following seven (7) CORE Units

Unit code

Unit title

ACMSUS301A

Implement and monitor environmentally sustainable work practices

ACMVET503A

Produce veterinary dental oral radiographs

ACMVET504A

Provide veterinary dental nursing support for advanced veterinary dental surgery

ACMVET508A

Support veterinary practice communication and professional development

ACMWHS501A

Manage workplace health and safety processes

BSBCUS501C

Manage quality customer service

BSBWOR502B

Ensure team effectiveness