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Qualification details

ACM30121 - Certificate III in Animal Care Services (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes ACM30117 - Certificate III in Animal StudiesRedesigned qualification that includes content from three existing qualifications. New units and elective specialisations added 12/Apr/2021
Supersedes ACM30417 - Certificate III in Companion Animal ServicesRedesigned qualification that includes content from three existing qualifications. New units and elective specialisations added 12/Apr/2021
Supersedes ACM30617 - Certificate III in Pet GroomingRedesigned qualification that includes content from three existing qualifications. New units and elective specialisations added 12/Apr/2021

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 13/Apr/2021


Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
ACMBEH301 - Identify behaviours and interact safely with animalsIdentify behaviours and interact safely with animalsCore
ACMGRM304 - Perform grooms on cross breed dogsPerform grooms on cross breed dogsElective
BSBOPS404 - Implement customer service strategiesImplement customer service strategiesElective
ACMGEN309 - Provide basic animal first aidProvide basic animal first aidCore
ACMSPE318 - Provide general care of fishProvide general care of fishElective
SIRRMER001 - Produce visual merchandise displaysProduce visual merchandise displaysElective
BSBXTW301 - Work in a teamWork in a teamElective
ACMSPE322 - Provide general care of rodents or rabbitsProvide general care of rodents or rabbitsElective
SIRRRTF001 - Balance and secure point-of-sale terminalBalance and secure point-of-sale terminalElective
ACMSUS401 - Implement and monitor environmentally sustainable work practicesImplement and monitor environmentally sustainable work practicesElective
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Classifications

SchemeCodeClassification value
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Companion Animal Services, Pet Care and Animal Shelters 
Taxonomy - Occupation N/A Pet Shop Worker,Animal Carer,Pet Exerciser,Animal Health Officer (Indigenous Communities),Aquarium Assistant,Pet Groomers,Animal Care Receptionist 

Classification history

SchemeCodeClassification valueStart dateEnd date
Qualification/Course Level of Education Identifier 514 Certificate III 13/Apr/2021 
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Modification History

Release

Comments

Release 1

This version released with ACM Animal Care and Management Training Version 4.0.

Qualification Description

This qualification describes the skills and knowledge required to work in a broad range of roles in animal care facilities and services, including boarding/day care, breeding, shelters/holding centres, pet grooming, pet sitting and other animal businesses.

Individuals in these roles perform a range of animal care tasks under broad direction which involve discretion and judgement in handling animals, selecting and operating tools and equipment, coordinating resources and problem solving. They are required to take responsibility for their own work including, carrying out assigned tasks, compliance with animal welfare, organising processes, solving problems and working to schedules.

The qualification allows for specialisation in:

  • Animal Care
  • Pet Grooming
  • Customer Service.

This qualification is suitable to be undertaken as an apprenticeship or traineeship pathway.

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

To achieve this qualification, competency must be demonstrated in:

  • 17 units of competency:
  • 7 core units plus
  • 10 elective units.

Elective units must ensure the integrity of the qualification’s Australian Qualifications Framework (AQF) alignment and contribute to a valid, industry-supported vocational outcome. Electives can be chosen to provide a general qualification or a qualification with a specialisation.

For the award of the Certificate III in Animal Care Services choose:

  • at least 9 units from the electives in Groups A to D
  • up to 1 unit from any currently endorsed Training Package or accredited course.

For the award of the Certificate III in Animal Care Services (Animal Care) choose:

  • at least 4 units from the electives in Group A
  • up to 6 units from the electives listed in Groups A to D (not already selected)
  • up to 1 unit from any currently endorsed Training Package or accredited course.

For the award of the Certificate III in Animal Care Services (Pet Grooming) choose:

  • all 6 units from the electives in Group B
  • up to 4 units from the electives listed in Groups A to D (not already selected)
  • up to 1 unit from any currently endorsed Training Package or accredited course.

For the award of the Certificate III in Animal Care Services (Customer Service) choose:

  • the following units from Group C:
  • ACMGEN205 Source and provide information for animal care needs
  • ACMGEN305 Provide advice on companion animal selection and general care
  • BSBCUS301 Deliver and monitor a service to customers
  • at least 1 more unit from the electives in Group C 
  • up to 6 units from the electives listed in Groups A to D (not already selected)
  • up to 1 unit from any currently endorsed Training Package or accredited course.

Where two specialisations are completed, award of the qualification would read (for example), Certificate III in Animal Care Services (Pet Grooming, Customer Service).

Core Units

ACMBEH301

Identify behaviours and interact safely with animals

ACMGEN303

Assess the welfare status of an animal

ACMGEN304

Promote positive wellbeing in self and others in animal care workplaces

ACMGEN309

Provide basic animal first aid

ACMGEN315

Communicate effectively with clients and team members

ACMINF301

Comply with infection control policies and procedures in animal care work

ACMWHS301

Contribute to workplace health and safety processes

Elective Units

Group A Animal care

ACMBEH302

Provide enrichment for animals

ACMBEH404

Condition animal behaviour

ACMGEN302

Care for young animals

ACMGEN307

Maintain aquariums and/or aquascapes and aquatic animals

ACMGEN308

Walk and exercise dogs

ACMGEN311

Maintain and monitor animal health and wellbeing

ACMGEN312

Provide nutritional requirements for animals

ACMGEN313

Carry out simple breeding procedures

ACMGEN314

Identify animal anatomy and physiology for animal care work

Group B Pet grooming

ACMGRM201

Bath, dry and brush domestic dogs

ACMGRM303

Provide sanitary and hygiene grooms for companion animals

ACMGRM304

Perform grooms on cross breed dogs

ACMGRM305*

Groom dogs to meet breed style and coat requirements

ACMGRM403

Enhance companion animal coat and skin condition

ACMSPE316

Provide general care of domestic dogs

Group C Customer service

ACMGEN205

Source and provide information for animal care needs

ACMGEN305

Provide advice on companion animal selection and general care

ACMGEN306

Provide advice on aquatic animal selection and general care

ACMGEN310

Provide reception services for an animal care facility

BSBOPS304

Deliver and monitor a service to customers

SIRRINV001

Receive and handle retail stock

SIRRMER001

Produce visual merchandise displays

SIRRMER003

Coordinate visual merchandising activities

SIRRRTF001

Balance and secure point-of-sale terminal

SIRXSLS002

Follow point-of-sale procedures

Group D General electives

ACMARM301

Support veterinary activities in remote communities

ACMINF304

Promote environmental health and safety for companion animals in remote communities

ACMSPE313

Provide general care of amphibians

ACMSPE314

Provide general care of birds

ACMSPE315

Provide general care of common native mammals

ACMSPE316

Provide general care of domestic dogs

ACMSPE317

Provide general care of domestic cats

ACMSPE318

Provide general care of fish

ACMSPE319

Provide general care of invertebrates

ACMSPE320

Provide general care of mammals

ACMSPE321

Provide general care of non-venomous reptiles

ACMSPE322

Provide general care of rodents or rabbits

ACMSUS401

Implement and monitor environmentally sustainable work practices

BSBESB305

Address compliance requirements for new business ventures

BSBESB407

Manage finances for new business ventures

BSBFIN302

Maintain financial records 

BSBINS302

Organise workplace information

BSBOPS404

Implement customer service strategies

BSBSTR301

Contribute to continuous improvement

BSBXTW301

Work in a team

HLTAID011

Provide first aid

HLTPOP032

Monitor and maintain dog health in the community

Prerequisite requirements

Note: Units listed in the Prerequisite requirement column that have their own prerequisite requirements are shown with an asterisk (*).

Unit of competency

Prerequisite requirement

ACMGRM305 Groom dogs to meet breed style and coat requirements

ACMGRM304 Perform grooms on cross breed dogs

Qualification Mapping Information

Code and title current version

Code and title previous version

Comments

Equivalence status

ACM30121 Certificate III in Animal Care Services

ACM30117 Certificate III in Animal Studies

Redesigned qualification that includes content from three existing qualifications

New units and elective specialisations added

Not equivalent

ACM30121 Certificate III in Animal Care Services

ACM30417 Certificate III in Companion Animal Services

Redesigned qualification that includes content from three existing qualifications

New units and elective specialisations added

Not equivalent

ACM30121 Certificate III in Animal Care Services

ACM30617 Certificate III in Pet Grooming

Redesigned qualification that includes content from three existing qualifications

New units and elective specialisations added

Not equivalent

Links

Companion Volumes, including Implementation Guides, are available at VETNet: - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=b75f4b23-54c9-4cc9-a5db-d3502d154103