Qualification details

ACM30110 - Certificate III in Animal Studies (Release 2)


Usage recommendation:
Is superseded by and equivalent to ACM30117 - Certificate III in Animal StudiesUpdated to meet Standards for Training Packages 28/Nov/2017

Release Status:
ReleaseRelease date
2 (this release) 09/Mar/2012
(View details for release 1) 11/Nov/2010


SchemeCodeClassification value
ANZSCO Identifier 361199 Animal Attendants And Trainers Nec 
ASCO (occupation type) Identifier 6399-15 Animal Attendant 
ASCED Qualification/Course Field of Education Identifier 0611 Veterinary Studies 
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Animal Care and Management 
Taxonomy - Occupation N/A Animal Health Officer (Indigenous Communities),Animal Control and Regulation Assistant,Animal Care Receptionist 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 361199 Animal Attendants And Trainers Nec 11/Nov/2010 
ASCO (occupation type) Identifier 6399-15 Animal Attendant 11/Nov/2010 
ASCED Qualification/Course Field of Education Identifier 0611 Veterinary Studies 11/Nov/2010 
Qualification/Course Level of Education Identifier 514 Certificate III 11/Nov/2010 
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Modification History

Updated imported Units: HLTFA301B replaced with HLTFA301C


This qualification is a general industry qualification for persons operating at an assistant level and undertaking animal care functions in an animal care workplace. It is highly recommended that whilst undertaking this qualification, the learner should have access to a companion animal workplace through either paid employment or substantial periods of work placement or work experience blocks.

Job Roles 

Job role titles covered by this qualification may include:

  • Animal care receptionist and support officer
  • Animal control and regulation assistant
  • Animal health officer on indigenous communities
  • Animal shelter assistant
  • Assistant animal welfare officer.

Pathways Information

Pathways  into the qualification 

Pathways for candidates considering this qualification include:

  • direct entry
  • after achieving ACM20110 Certificate II in Animal Studies
  • vocational training and/or work experience across a range of work settings.

This qualification is suited to Australian Apprenticeship pathways.

Pathways  from the qualification 

After achieving this qualification, candidates may undertake specific industry stream qualifications at Certificate IV or Diploma level that define higher-level job functions.

Licensing/Regulatory Information

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, an individual unit of competency may specify relevant licensing, legislative and/or regulatory requirements.

Entry Requirements

Not applicable.

Employability Skills Summary


Employability Skill 

Industry /enterprise requirements for this qualification include :


  • complete standard documentation
  • confirm relevant industry and workplace requirements
  • provide relevant work-related information to others
  • ensure records are accurate and legible
  • establish effective working relationships with colleagues
  • support team communication practices
  • understand personal and team requirements of relevant industry and workplace standards, regulations and policies
  • use communication technologies efficiently.


  • demonstrate and encourage others in working cooperatively with people of different ages, gender, race or religion
  • explain and implement work team reporting requirements
  • monitor work team tasks in accordance with regulatory and workplace requirements
  • provide support to team members
  • undertake appropriate and effective communication with team members.

Problem solving

  • evaluate skill requirements of work tasks
  • identify risks and implement risk control measures
  • implement animal care and management procedures
  • monitor and anticipate problems that may arise during workplace operations, including hazards and risks and take appropriate action to report or solve the problems within scope of responsibilities
  • provide problem solving support to team members
  • use assertive communication and/or conflict resolution skills to manage situations with clients who are distressed or in conflict with animal welfare or care directions
  • use problem solving techniques to determine work requirements.

Initiative and enterprise

  • contribute to and promote continuous improvement processes
  • identify non-conformances to standards and take appropriate action
  • identify, assess and act on existing and potential risks
  • monitor and adjust activity in response to operational variations
  • rectify problems promptly and appropriately
  • seek and provide feedback on procedures and processes.

Planning and organising

  • contribute to continuous improvement and planning processes
  • determine work requirements in order to complete in appropriate timeframes
  • ensure work equipment, materials and tools are ready and available for required tasks
  • plan work tasks for self and others as required
  • report and assist with implementing contingency plan promptly when incidents occur.


  • conduct regular housekeeping activities to maintain a clean and hygienic work area
  • identify and apply safety procedures, including the use of protective equipment
  • maintain currency of relevant, work-related information
  • manage work load priorities and timelines
  • monitor information in work area
  • monitor own work against quality standards and identify areas for improvement
  • understand own work activities and responsibilities.


  • ask questions to expand own knowledge
  • assess competencies in meeting job requirements
  • maintain skill and knowledge currency
  • participate in meetings to inform work practices
  • recognise limits of own expertise and seek skill development if required.


  • use information technology devices as required
  • work with technology safely and according to workplace standards.

Packaging Rules

Packaging Rules 

A total of twelve  (12 ) units  of competency must be achieved as specified below.

  • Complete seven  (7 ) CORE units
  • Complete five  (5 ) ELECTIVE units

CORE : Complete the following seven  (7 ) units 


Participate in workplace communications


Complete animal care hygiene routines


Maintain and monitor animal health and wellbeing


Plan for and provide nutritional requirements for animals


Comply with infection control policies and procedures in animal work


Contribute to occupational health and safety processes


Participate in environmentally sustainable work practices

ELECTIVE : Complete five  (5 ) units from within ACM10 or from any other national endorsed Training Package or accredited course . Units selected must be aligned to Certificate II, III or IV and be relevant to work undertaken in an animal care and management industry sector. Suggested units are:


Care for young animals


Provide reception services for an animal care facility


Provide enrichment for animals


Carry out simple breeding procedures


Provide basic care of amphibians


Provide basic care of birds


Provide basic care of common native mammals


Provide basic care of dogs


Provide basic care of domestic cats


Provide basic care of marine fish


Provide basic care of freshwater fish


Provide basic care of marine aquatic invertebrates


Provide basic care of terrestrial and freshwater invertebrates


Provide basic care of mammals


Provide basic care of non-venomous reptiles


Provide basic care of rodents and rabbits


Organise workplace information


Contribute to team effectiveness


Apply first aid