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Accredited course details

22553VIC - Course in Public Sector Service Delivery

Display history

Summary

Status:

Current

Recognition manager:

Victorian Registration and Qualifications Authority (VRQA) (external link)

Currency period start:

01/Mar/2020

Currency period end:

28/Feb/2025

End reason:

Authority:

Victorian Registration and Qualification Authority

Description:

Learners who achieve a Statement of Attainment for the Course in Public Sector Service Delivery would potentially be suitable to fill a number of different job roles such as:
• access and support worker
• admissions customer service officer
• client support officer
• customer service clerk/officer/specialist
• employment services officer
• engagement officer
• information service clerk/officer
• liaison officer
• visitor experience officer.

Nominal hours 130.

Delivery:

Find RTOs approved to deliver this course.

Recognition manager history

Recognition manager	Start dateSort Table listing Recognition Manager History by the Start date column	End dateSort Table listing Recognition Manager History by the End date column
Victorian Registration and Qualifications Authority (VRQA)	17/Feb/2020

Currency period history

AuthoritySort Table listing Currency Periods History by the Authority column	Start dateSort Table listing Currency Periods History by the Start date column	End dateSort Table listing Currency Periods History by the End date column	End Reason	CommentSort Table listing Currency Periods History by the Comment column
Victorian Registration and Qualification Authority	01/Mar/2020	28/Feb/2025

Currency period application renew history

Currency Period Start date	Currency Period End date	Application Renew	Outcome of application	Date of effect
01/Mar/2020	28/Feb/2025	No

Completion mapping

CodeSort Table listing Mappings History by the Code column	TitleSort Table listing Mappings History by the Title column	Status/Usage	Start dateSort Table listing Mappings History by the Start date column
PSPGSD003 - Conduct government service delivery interviews	Conduct government service delivery interviews	Superseded	17/Feb/2020
PSPGEN032 - Deal with conflict	Deal with conflict	Superseded	17/Feb/2020
BSBWHS201 - Contribute to health and safety of self and others	Contribute to health and safety of self and others	Superseded	17/Feb/2020
VU22924 - Work effectively in the public sector	Work effectively in the public sector	Current	17/Feb/2020
PSPGEN023 - Deliver and monitor service to clients	Deliver and monitor service to clients	Superseded	17/Feb/2020
Refresh information in 'Table listing Mappings History' Navigate to first page in table listing Mappings History.Navigate to previous page in table listing Mappings History. Navigate to page 1 in table listing Mappings History Navigate to the next page in table listing Mappings History.Navigate to the last page in table listing Mappings History. Items per page 10 \| 20 \| 50 \| 100 Displaying items 1 - 5 of 5

Completion mapping history

CodeSort Table listing Mappings History by the Code column	TitleSort Table listing Mappings History by the Title column	Status/Usage	Start dateSort Table listing Mappings History by the Start date column
PSPGSD003 - Conduct government service delivery interviews	Conduct government service delivery interviews	Superseded	17/Feb/2020
PSPGEN032 - Deal with conflict	Deal with conflict	Superseded	17/Feb/2020
BSBWHS201 - Contribute to health and safety of self and others	Contribute to health and safety of self and others	Superseded	17/Feb/2020
VU22924 - Work effectively in the public sector	Work effectively in the public sector	Current	17/Feb/2020
PSPGEN023 - Deliver and monitor service to clients	Deliver and monitor service to clients	Superseded	17/Feb/2020
Refresh information in 'Table listing Mappings History' Navigate to first page in table listing Mappings History.Navigate to previous page in table listing Mappings History. Navigate to page 1 in table listing Mappings History Navigate to the next page in table listing Mappings History.Navigate to the last page in table listing Mappings History. Items per page 10 \| 20 \| 50 \| 100 Displaying items 1 - 5 of 5

Classifications

Scheme	Code	Classification value
ANZSCO Identifier	599999	Clerical And Administrative Workers Nec
ASCED Qualification/Course Field of Education Identifier	0803	Business And Management
Qualification/Course Level of Education Identifier	991	Statement Of Attainment Not Identifiable By Level
Nationally Recognised Training Type	12	Course

Classification history

Scheme	Code	Classification value
ANZSCO Identifier	599999	Clerical And Administrative Workers Nec
ASCED Qualification/Course Field of Education Identifier	0803	Business And Management
Qualification/Course Level of Education Identifier	991	Statement Of Attainment Not Identifiable By Level
Nationally Recognised Training Type	12	Course

Restrictions

No records to display.

Restrictions history

Restriction	Start Date	End Date
No records to display.

Attachments

No WORD attachment exists
No PDF attachment exists

Reports

Resources

Using training.gov.au

Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community. We pay our respects to the people, the cultures and the elders past, present and emerging.

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