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Accredited course details

22335VIC - Certificate III in Public Transport Customer Service and Compliance


Display history

Summary

Status:
Non-Current
Recognition manager:
Victorian Registration and Qualifications Authority (VRQA) (external link)
Currency period start:
01/Jul/2017 
Currency period end:
30/Jun/2022 
End reason:
Accreditation period was ended and the course replaced 
Authority:
Victorian Registration and Qualification Authority 
Description:
 
Delivery:
Find RTOs approved to deliver this course.
Mapping:
Mapping
The previous version of this course is 22170VIC
The new version of this course is 22599VIC

Recognition manager history

Currency period application renew history

Currency Period Start dateCurrency Period End dateApplication RenewOutcome of applicationDate of effect
01/Jul/201730/Jun/2022No  

Completion mapping

CodeSort Table listing Mappings History by the Code columnTitleSort Table listing Mappings History by the Title columnStatus/UsageStart dateSort Table listing Mappings History by the Start date columnEnd dateSort Table listing Mappings History by the End date column
CPPSEC2009A - Give evidence in courtGive evidence in court Deleted20/Jun/2017 
CPPSEC2017A - Protect self and others using basic defensive techniquesProtect self and others using basic defensive techniques Superseded20/Jun/2017 
CPPSEC3002A - Manage conflict through negotiationManage conflict through negotiation Superseded20/Jun/2017 
PUACOM001C - Communicate in the workplaceCommunicate in the workplace Superseded20/Jun/2017 
PUAOHS001C - Follow defined occupational health and safety policies and proceduresFollow defined occupational health and safety policies and procedures Superseded20/Jun/2017 
PUATEA001B - Work in a teamWork in a team Superseded20/Jun/2017 
TLIE2007 - Use communications systemsUse communications systems Current20/Jun/2017 
TLIE3004 - Prepare workplace documentsPrepare workplace documents Current20/Jun/2017 
TLIF2006 - Apply accident-emergency proceduresApply accident-emergency procedures Current20/Jun/2017 
TLIF2019 - Ensure a safe on-board passenger and working environmentEnsure a safe on-board passenger and working environment Current20/Jun/2017 
TLIG2007 - Work in a socially diverse environmentWork in a socially diverse environment Current20/Jun/2017 
TLII3010 - Provide travel information to customersProvide travel information to customers Current20/Jun/2017 
TLII3020 - Provide assistance to customers Provide assistance to customers  Superseded20/Jun/2017 
TLIL1001 - Complete workplace orientation/induction proceduresComplete workplace orientation/induction procedures Superseded20/Jun/2017 
TLIO2011 - Provide revenue protection measuresProvide revenue protection measures Superseded20/Jun/2017 
TLIO3012 - Manage disruptive and/or unlawful behaviourManage disruptive and/or unlawful behaviour Current20/Jun/2017 
PSPETH001 - Uphold the values and principles of public serviceUphold the values and principles of public service Superseded20/Jun/2017 
PSPLEG001 - Comply with legislation in the public sectorComply with legislation in the public sector Superseded20/Jun/2017 
PSPREG002 - Undertake routine inspections and monitoringUndertake routine inspections and monitoring Superseded20/Jun/2017 
BSBCUS201 - Deliver a service to customersDeliver a service to customers Superseded20/Jun/2017 
BSBIND201 - Work effectively in a business environmentWork effectively in a business environment Superseded20/Jun/2017 
VU22004 - Respond to special and exceptional circumstancesRespond to special and exceptional circumstances Current20/Jun/2017 
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Displaying items 1 - 22 of 22

Completion mapping history

CodeSort Table listing Mappings History by the Code columnTitleSort Table listing Mappings History by the Title columnStatus/UsageStart dateSort Table listing Mappings History by the Start date columnEnd dateSort Table listing Mappings History by the End date column
CPPSEC2009A - Give evidence in courtGive evidence in court Deleted20/Jun/2017 
CPPSEC2017A - Protect self and others using basic defensive techniquesProtect self and others using basic defensive techniques Superseded20/Jun/2017 
CPPSEC3002A - Manage conflict through negotiationManage conflict through negotiation Superseded20/Jun/2017 
PUACOM001C - Communicate in the workplaceCommunicate in the workplace Superseded20/Jun/2017 
PUAOHS001C - Follow defined occupational health and safety policies and proceduresFollow defined occupational health and safety policies and procedures Superseded20/Jun/2017 
PUATEA001B - Work in a teamWork in a team Superseded20/Jun/2017 
TLIE2007 - Use communications systemsUse communications systems Current20/Jun/2017 
TLIE3004 - Prepare workplace documentsPrepare workplace documents Current20/Jun/2017 
TLIF2006 - Apply accident-emergency proceduresApply accident-emergency procedures Current20/Jun/2017 
TLIF2019 - Ensure a safe on-board passenger and working environmentEnsure a safe on-board passenger and working environment Current20/Jun/2017 
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Displaying items 1 - 10 of 22

Classifications

SchemeCodeClassification value
ANZSCO Identifier 639911 Other Sales Support Worker 
ASCED Qualification/Course Field of Education Identifier 0911 Justice And Law Enforcement 
Qualification/Course Level of Education Identifier 514 Certificate III 
Nationally Recognised Training Type 12 Course 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 639911 Other Sales Support Worker   
ASCED Qualification/Course Field of Education Identifier 0911 Justice And Law Enforcement   
Qualification/Course Level of Education Identifier 514 Certificate III   
Nationally Recognised Training Type 12 Course   

Restrictions

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Restrictions history

RestrictionStart DateEnd Date
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Attachments

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