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Accredited course details

22170VIC - Certificate III in Public Transport Customer Service and Compliance


Display history

Summary

Status:
Non-Current
Recognition manager:
Victorian Registration and Qualifications Authority (VRQA) (external link)
Currency period start:
01/Jul/2011 
Currency period end:
30/Jun/2017 
End reason:
Accreditation period was ended and the course replaced 
Authority:
Section 4.3.16 of the Education and Training Reform Act VIC 2006 
Description:
 
Delivery:
Find RTOs approved to deliver this course.
Mapping:
Mapping
The new version of this course is 22335VIC

Recognition manager history

Currency period application renew history

Currency Period Start dateCurrency Period End dateApplication RenewOutcome of applicationDate of effect
01/Jul/201130/Jun/2017No  

Completion mapping

CodeSort Table listing Mappings History by the Code columnTitleSort Table listing Mappings History by the Title columnStatus/UsageStart dateSort Table listing Mappings History by the Start date columnEnd dateSort Table listing Mappings History by the End date column
BSBCUS201B - Deliver a service to customersDeliver a service to customers Superseded04/Oct/2013 
PUATEA001B - Work in a teamWork in a team Superseded04/Oct/2013 
PUAOHS001C - Follow defined occupational health and safety policies and proceduresFollow defined occupational health and safety policies and procedures Superseded04/Oct/2013 
PUACOM001C - Communicate in the workplaceCommunicate in the workplace Superseded04/Oct/2013 
CPPSEC3013A - Control persons using empty hand techniquesControl persons using empty hand techniques Superseded04/Oct/2013 
CPPSEC3002A - Manage conflict through negotiationManage conflict through negotiation Superseded04/Oct/2013 
CPPSEC2009A - Give evidence in courtGive evidence in court Deleted04/Oct/2013 
BSBIND201A - Work effectively in a business environmentWork effectively in a business environment Superseded04/Oct/2013 
TLIO3019A - Apprehend offendersApprehend offenders Deleted04/Oct/2013 
TLIO3012A - Manage disruptive and/or unlawful behaviourManage disruptive and/or unlawful behaviour Superseded04/Oct/2013 
TLIO2011A - Provide revenue protection measuresProvide revenue protection measures Superseded04/Oct/2013 
TLIL1001A - Complete workplace orientation/induction proceduresComplete workplace orientation/induction procedures Superseded04/Oct/2013 
TLII3020A - Provide assistance to customers with and without special needsProvide assistance to customers with and without special needs Superseded04/Oct/2013 
TLII3010A - Provide travel information to customersProvide travel information to customers Superseded04/Oct/2013 
TLIG2007A - Work in a socially diverse environmentWork in a socially diverse environment Superseded04/Oct/2013 
TLIF2019A - Ensure a safe on-board passenger and working environmentEnsure a safe on-board passenger and working environment Superseded04/Oct/2013 
TLIF2006A - Apply accident-emergency proceduresApply accident-emergency procedures Superseded04/Oct/2013 
TLIE3004A - Prepare workplace documentsPrepare workplace documents Superseded04/Oct/2013 
TLIE2008A - Process workplace documentationProcess workplace documentation Superseded04/Oct/2013 
TLIE2007A - Use communication systemsUse communication systems Superseded04/Oct/2013 
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Completion mapping history

CodeSort Table listing Mappings History by the Code columnTitleSort Table listing Mappings History by the Title columnStatus/UsageStart dateSort Table listing Mappings History by the Start date columnEnd dateSort Table listing Mappings History by the End date column
BSBCUS201B - Deliver a service to customersDeliver a service to customers Superseded04/Oct/2013 
PUATEA001B - Work in a teamWork in a team Superseded04/Oct/2013 
PUAOHS001C - Follow defined occupational health and safety policies and proceduresFollow defined occupational health and safety policies and procedures Superseded04/Oct/2013 
PUACOM001C - Communicate in the workplaceCommunicate in the workplace Superseded04/Oct/2013 
CPPSEC3013A - Control persons using empty hand techniquesControl persons using empty hand techniques Superseded04/Oct/2013 
CPPSEC3002A - Manage conflict through negotiationManage conflict through negotiation Superseded04/Oct/2013 
CPPSEC2009A - Give evidence in courtGive evidence in court Deleted04/Oct/2013 
BSBIND201A - Work effectively in a business environmentWork effectively in a business environment Superseded04/Oct/2013 
TLIO3019A - Apprehend offendersApprehend offenders Deleted04/Oct/2013 
TLIO3012A - Manage disruptive and/or unlawful behaviourManage disruptive and/or unlawful behaviour Superseded04/Oct/2013 
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 639911 Other Sales Support Worker 
ASCED Qualification/Course Field of Education Identifier 0911 Justice And Law Enforcement 
Qualification/Course Level of Education Identifier 514 Certificate III 
Nationally Recognised Training Type 12 Course 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 639911 Other Sales Support Worker 01/Jul/2011 
ASCED Qualification/Course Field of Education Identifier 0911 Justice And Law Enforcement 01/Jul/2011 
Qualification/Course Level of Education Identifier 514 Certificate III 01/Jul/2011 
Nationally Recognised Training Type 12 Course 01/Jul/2011 

Restrictions

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Restrictions history

RestrictionStart DateEnd Date
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Attachments

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