SIRXMKT001 Support marketing and promotional activities

Release: 1

SIRXMKT001 Support marketing and promotional activities

Modification History

Not applicable.

Application

This unit describes the performance outcomes, skills and knowledge required to support the implementation of marking and promotional activities.

It applies to individuals working in frontline sales roles in a diverse range of industry sectors and business contexts. They operate with some independence under general supervision and guidance from others, and within established organisational policies and procedures.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Pre-requisite Unit

Nil

Competency Field

Marketing

Unit Sector

Cross-Sector

Elements and Performance Criteria

ELEMENTS	PERFORMANCE CRITERIA
Elements describe the essential outcomes.	Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Confirm promotional and marketing activities.	1.1.Access information regarding upcoming marketing and promotional activities including objectives, resourcing and timing. 1.2.Confirm own role and responsibilities in supporting marketing and promotional activities and seek clarification as required.
2. Communicate promotional and marketing activities.	2.1.Communicate details of marketing and promotional programs to team members and customers as required. 2.2.Promote marketing and promotional activities to customers providing accurate information and details. 2.3.Respond to customer enquiries regarding marketing and promotional activities and refer complex enquiries to relevant personnel.
3. Support marketing and promotional programs.	3.1.Access and display marketing and promotional signage and materials as required. 3.2.Maintain marketing and promotional signage and materials. 3.3.Act on opportunities to enhance outcomes of marketing and promotional activities. 3.4.Ensure adequate resourcing to achieve marketing and promotional objectives. 3.5.Refer marketing and promotional issues to relevant personnel as required.

Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit Mapping Information

No equivalent unit.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ca051b1b-5101-4ec2-ac1c-49699303188d