Modification History
Not applicable.
Unit Descriptor
This unit involves the interpretation of a visual merchandising plan and the monitoring of the display to ensure it meets the requirements of the plan and the organisation's visual merchandising standards. The ability to contribute to the visual merchandising standards of the organisation is also required.
This unit involves the interpretation of a visual merchandising plan and the monitoring of the display to ensure it meets the requirements of the plan and the organisation's visual merchandising standards. The ability to contribute to the visual merchandising standards of the organisation is also required
Application of the Unit
Not applicable.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
Not applicable.
Elements and Performance Criteria Pre-Content
Not applicable.
Elements and Performance Criteria
Elements and Performance Criteria |
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Element |
Performance Criteria |
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1 |
Interpret a visual merchandising plan |
1.1 |
Design requirements of visual merchandising plan are identified. |
1.2 |
Resources required to implement plan are sourced. |
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1.3 |
Factors that may impact on plan are identified. |
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1.4 |
Organisation's visual merchandising standards are applied to the plan. |
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2 |
Monitor display requirements |
2.1 |
Display is regularly monitored to ensure it meets the requirements of the visual merchandising plan. |
2.2 |
Damage or changes to the display are identified. |
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2.3 |
Action is taken to rectify any changes to the display. |
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3 |
Maintain displays to organisation requirements and plan |
3.1 |
Displays are maintained so that they are clean and tidy. |
3.2 |
Additions or changes to displays are made so the display consistently adheres to the visual merchandising plan. |
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3.3 |
Organisation's requirements for visual merchandising are maintained in the display. |
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4 |
Contribute to the visual merchandising standards of the organisation |
4.1 |
Visual merchandising standards of the organisation are interpreted. |
4.2 |
Opportunities for improving visual merchandising standards are identified. |
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4.3 |
Contributions to the visual merchandising standards are made as appropriate. |
Required Skills and Knowledge
Not applicable.
Evidence Guide
The following components of the evidence guide relate directly to the performance criteria and the range of variables for the unit of competency and provide guidance for assessment of the unit in the workplace and/or training program.
Critical Aspects of Evidence
Competency in this unit requires evidence that the candidate:
Accurately interprets and correctly identifies the design requirements of a visual merchandising plan.
Monitors the display closely and completes regular maintenance to ensure it meets the requirements of the visual merchandising plan and the organisation visual merchandising standards.
Contributes appropriately to the ongoing development of the organisation's visual merchandising standards.
Underpinning Skills and Knowledge
Knowledge and skills are essential to apply this unit in the workplace, to transfer to other contexts and deal with unplanned events. The requirements for this unit of competency are listed below:
Knowledge of:
Basic principles of visual merchandising
Basic design principles
Organisation visual merchandising principles
Skills in:
Maintaining and updating displays according to the visual merchandising plan
Generating ideas for improving visual merchandising standards
Generic Process Skills
There are a number of processes that are learnt throughout work and life which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies , although others may be added. The questions below highlight how these processes are applied in this unit of competency. Following each question a number indicates the level to which the key competency needs to be demonstrated where 0 = not required, 1 = perform the process, 2 = perform and administer the process, and 3 = perform, administer and design the process.
How can communication of ideas and information be applied?
Contributions to visual merchandising standards need to be communicated to other members of the organisation. (2)
How can information be collected , analysed and organised ?
Information is collected and analysed when interpreting a visual merchandising plan. (2)
How are activities planned and organised ?
Maintaining displays and making additions or changes requires activities to be organised. (1)
How can team work be applied?
Team work may be required in interpreting the visual merchandising plan and maintaining the display. (1)
How can the use of mathematical ideas and techniques be applied?
Interpreting a visual merchandising plan may require some mathematical techniques to work out sizes and shapes of the display. (2)
How can problem solving skills be applied?
Ensuring that the displays meet the requirements of the visual merchandising plan will require problem solving. (2)
How can the use of technology be applied?
Displays may require the use of technology. (1)
Context of Assessment
Assessment Process
For valid and reliable assessment of this unit, evidence should be gathered through a range of methods to indicate consistent performance.
It can be gathered from assessment of the unit of competency alone, through an integrated assessment activity or through a combination of both.
Evidence should be gathered as part of the learning process.
Integrated Competency Assessment
Evidence is most relevant when provided through an integrated activity which combines the elements of competency for each unit, or a cluster of units of competency.
The candidate will be required to:
Apply knowledge and skills which underpin the process required to demonstrate competence, including appropriate key competencies.
Integrate knowledge and skills critical to demonstrating competence in this unit.
Unit WRRM5A can be assessed with other units that make up a particular job function.
Evidence Gathering Methods
Evidence should include products, processes and procedures from the workplace context. Evidence might include:
Observation of the person in the workplace
Third party reports from a supervisor
Customer feedback
Answers to questions about specific skills and knowledge
Resources Required
A retail work environment
Relevant documentation, such as:
store policy and procedures manuals
store visual merchandising standards
The following components of the evidence guide relate directly to the performance criteria and the range of variables for the unit of competency and provide guidance for assessment of the unit in the workplace and/or training program.
Critical Aspects of Evidence
Competency in this unit requires evidence that the candidate:
Accurately interprets and correctly identifies the design requirements of a visual merchandising plan.
Monitors the display closely and completes regular maintenance to ensure it meets the requirements of the visual merchandising plan and the organisation visual merchandising standards.
Contributes appropriately to the ongoing development of the organisation's visual merchandising standards.
Underpinning Skills and Knowledge
Knowledge and skills are essential to apply this unit in the workplace, to transfer to other contexts and deal with unplanned events. The requirements for this unit of competency are listed below:
Knowledge of:
Basic principles of visual merchandising
Basic design principles
Organisation visual merchandising principles
Skills in:
Maintaining and updating displays according to the visual merchandising plan
Generating ideas for improving visual merchandising standards
Generic Process Skills
There are a number of processes that are learnt throughout work and life which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies , although others may be added. The questions below highlight how these processes are applied in this unit of competency. Following each question a number indicates the level to which the key competency needs to be demonstrated where 0 = not required, 1 = perform the process, 2 = perform and administer the process, and 3 = perform, administer and design the process.
How can communication of ideas and information be applied?
Contributions to visual merchandising standards need to be communicated to other members of the organisation. (2)
How can information be collected , analysed and organised ?
Information is collected and analysed when interpreting a visual merchandising plan. (2)
How are activities planned and organised ?
Maintaining displays and making additions or changes requires activities to be organised. (1)
How can team work be applied?
Team work may be required in interpreting the visual merchandising plan and maintaining the display. (1)
How can the use of mathematical ideas and techniques be applied?
Interpreting a visual merchandising plan may require some mathematical techniques to work out sizes and shapes of the display. (2)
How can problem solving skills be applied?
Ensuring that the displays meet the requirements of the visual merchandising plan will require problem solving. (2)
How can the use of technology be applied?
Displays may require the use of technology. (1)
Context of Assessment
Assessment Process
For valid and reliable assessment of this unit, evidence should be gathered through a range of methods to indicate consistent performance.
It can be gathered from assessment of the unit of competency alone, through an integrated assessment activity or through a combination of both.
Evidence should be gathered as part of the learning process.
Integrated Competency Assessment
Evidence is most relevant when provided through an integrated activity which combines the elements of competency for each unit, or a cluster of units of competency.
The candidate will be required to:
Apply knowledge and skills which underpin the process required to demonstrate competence, including appropriate key competencies.
Integrate knowledge and skills critical to demonstrating competence in this unit.
Unit WRRM5A can be assessed with other units that make up a particular job function.
Evidence Gathering Methods
Evidence should include products, processes and procedures from the workplace context. Evidence might include:
Observation of the person in the workplace
Third party reports from a supervisor
Customer feedback
Answers to questions about specific skills and knowledge
Resources Required
A retail work environment
Relevant documentation, such as:
store policy and procedures manuals
store visual merchandising standards
Range Statement
The Range of Variables provide the range of applications of this unit of competency to allow for differences within enterprises and workplaces. It provides details of practices, knowledge and requirements referred to in the elements and performance criteria. The variables chosen in training and assessment will depend on the work contexts.
The following variables may include but are not limited to:
Design requirements of the plan may include:
colours used
layout of the display
functionality
merchandise for display
size of display
location in store of display
Resources required to implement plan may include:
fixtures and fittings
people
time
materials
supports
lights
Factors that may impact on the plan may include:
store promotions
time requirements
budget requirements
availability of staff
Organisational visual merchandising standards may include:
store plan and design
retail image
technology available
location of display
Damage or changes to the display may include:
damage to fixtures, fittings or display supports
damage to items on display
changes in the appearance of the display
The Range of Variables provide the range of applications of this unit of competency to allow for differences within enterprises and workplaces. It provides details of practices, knowledge and requirements referred to in the elements and performance criteria. The variables chosen in training and assessment will depend on the work contexts.
The following variables may include but are not limited to:
Design requirements of the plan may include:
colours used
layout of the display
functionality
merchandise for display
size of display
location in store of display
Resources required to implement plan may include:
fixtures and fittings
people
time
materials
supports
lights
Factors that may impact on the plan may include:
store promotions
time requirements
budget requirements
availability of staff
Organisational visual merchandising standards may include:
store plan and design
retail image
technology available
location of display
Damage or changes to the display may include:
damage to fixtures, fittings or display supports
damage to items on display
changes in the appearance of the display
Unit Sector(s)
Not applicable.