ELEMENT S 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 

Identify products in a subsection of a warehouse or other storage area 

1.1

Products are identified against specified criteria in accordance with workplace procedures

1.2

Storage and handling characteristics are identified and applied consistently

1.3

Products are described to internal customers identifying features that may affect location, safety or storage requirements

2 

Examine quality and report on products 

2.1

Products are inspected in accordance with workplace quality assurance procedures

2.2

Workplace procedures are followed to replace, return or dispose of stock/products that are not useable

2.3

Non-conforming products are recorded/reported in accordance with workplace procedures

3 

Use inventory and labelling systems to identify and locate products 

3.1

Inventory and labelling systems are used to locate products within the workplace

3.2

Goods are physically located and identified

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

• adapting to differences in products and services in accordance with standard operating procedures
• applying relevant legislation and workplace procedures
• communicating and working effectively with others when handling, transporting and storing products and providing information on products and services
• completing documentation related to work activities
• estimating the size, shape and special requirements of goods and loads
• identifying containers and goods coding, Australian Dangerous Goods (ADG) and International Maritime Dangerous Goods (IMDG) markings and where applicable, emergency information panels
• reading and comprehending simple statements in English
• reading, interpreting and following instructions, procedures, information and signs relevant to handling, transporting, storing products and providing information on products and services
• selecting and using relevant communications, computing and load handling equipment
• selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• Australian codes and regulations relevant to products being identified, handled, transported, stacked and/or stored as part of work operations
• categories or groups of products and requirements for special handling, stacking and storage
• documentation requirements including reports and records concerning damaged or contaminated goods
• focus of operation of work systems, equipment, management and site operating systems for packaging goods
• housekeeping standards and procedures
• purpose and use of cataloguing and labelling systems
• site layout and obstacles
• strategies to seek out sources of product knowledge and to use this information to inform work
• types of equipment and storage areas appropriate for different categories of goods including perishable, fragile, dangerous, composition/state goods
• workplace procedures and policies for identifying, handling, stacking and storing particular categories of products.