Qualification details

TLI21210 - Certificate II in Driving Operations (Release 5)

Summary

Releases:
ReleaseStatusRelease date
5 (this release)Current 17/Feb/2014
(View details for release 4) Replaced24/Dec/2013
(View details for release 3) Replaced21/Apr/2013
(View details for release 2) Replaced02/Feb/2012
(View details for release 1) Replaced07/Mar/2011

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to TLI21209 - Certificate II in Driving Operations 06/Mar/2011
Is superseded by TLI21216 - Certificate II in Driving OperationsThis qualification replaces but is not equivalent to TLI21210 Certificate II in Driving Operations. Packaging rules changed. New chain of responsibility unit added to Specialist elective Groups A and E. Group A - 1 unit removed.Updated to align with the Standards for Training Packages 28/Feb/2016

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
SIRCDIS302 - Deliver medicines to customers outside the pharmacyDeliver medicines to customers outside the pharmacy N/A
TLIA1001A - Secure cargoSecure cargo N/A
TLIA2041A - Manually sort mail and parcelsManually sort mail and parcels N/A
TLIA2042A - Despatch mailDespatch mail N/A
TLIA2043A - Consolidate mailConsolidate mail N/A
TLIA2044A - Carry out delivery operationsCarry out delivery operations N/A
TLIA2045A - Process international parcels and lettersProcess international parcels and letters N/A
TLIA2046A - Process parcels and lettersProcess parcels and letters N/A
TLIA2047A - Stream mailStream mail N/A
TLIB1080A - Use, clean and maintain towing equipmentUse, clean and maintain towing equipment N/A
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 731100 Automobile Drivers 
ASCO (occupation type) Identifier 7313-11 Automobile Driver 
ASCED Qualification/Course Field of Education Identifier 0305 Automotive Engineering And Technology 
Qualification/Course Level of Education Identifier 521 Certificate II 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 731100 Automobile Drivers 02/Sep/2011 
ASCO (occupation type) Identifier 7313-11 Automobile Driver 02/Sep/2011 
ASCED Qualification/Course Field of Education Identifier 0305 Automotive Engineering And Technology 02/Sep/2011 
Qualification/Course Level of Education Identifier 521 Certificate II 07/Mar/2011 
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Modification History

Release 4. This is the fourth release of this qualification in TLI10 Transport and Logistics Training Package Version 4.0.

In Release 4:

  • 3 units have been added to the licensing or industry units list
  • 1 unit has been added to the general elective units.

Release 4 is equivalent to previous release.

Description

Rationale:  

This qualification is designed for driving operation job roles within the Transport and Logistics Industry. Successful completion of the qualification will require competence in units of competency that relate to the job role requirements defined as aligned at AQF Level 2. Successful completion of the licensing units within the qualification must align with licensing and regulatory requirements applicable to driving and state/territory regulatory requirements.

Job roles: 

Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:

  • Express Driver
  • Pick up and Delivery
  • Courier
  • Taxi Truck Driver
  • Priority
  • Taxicab Driver
  • Tow Truck Driver.

Pathways Information

Not Applicable.

Licensing/Regulatory Information

Refer to Description.

Entry Requirements

There are no entry requirements for this qualification.

Employability Skills Summary

Employability Skills Summary for TLI21210 Certificate II in Driving Operations 

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill  

Industry/enterprise requirements for this qualification include: 

Communication 

  • Use communication systems and procedures used in relation to driving within the road transport industry
  • Read and follow relevant, instructions, manuals, notices and signs applicable in relation to the role of driving within the road transport industry
  • Speak clearly and directly on matters related to their role in relation to driving within the road transport industry
  • Listen to and interpret verbal information related to their role in relation to driving within the road transport industry
  • Complete documents as part of duties, including completion of relevant forms
  • Recognise and interpret non-verbal signs, signals and behaviour
  • Use relevant communication equipment.

Teamwork 

  • Participate in the resolution of any interpersonal conflicts that may arise during driving within the road transport industry
  • Avoid and prevent the harassment of others in the workplace
  • Collaborate with others within the role of driving within the road transport industry
  • Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving 

  • Identify and solve or report problems arising in the course of driving within the road transport industry
  • Recognise problems that may occur in the course driving within the road transport industry and take appropriate action to report or resolve the problems within limits of responsibility
  • Recognise hazards and risks in a range of on road and depot situations and take appropriate precautions.

Initiative and enterprise 

  • Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising 

  • Follow and apply operational and emergency plans, systems and procedures
  • Comply with applicable road safety regulations and codes of practice
  • Follow and apply workplace security and safety management systems and safeworking requirements
  • Collect and interpret information needed in the course of driving within the road transport industry within limits of responsibility
  • Manage time within the job role of driving within the road transport industry.

Self management 

  • Interpret and apply applicable instructions and procedures
  • Follow work plans and schedules
  • Check own work performance.

Learning 

  • Participate in updating of own knowledge and skills required for driving activities, in response to any changes in the processes and equipment used in the road transport industry.

Technology 

  • Operate equipment and tools required as part of the job role of driving within the transport and logistics industry
  • Follow and apply operational and servicing instructions for equipment used as part of the job role of driving within the transport and logistics industry
  • Follow and apply the applicable safeworking requirements and WHS/OHS procedures when as part of the job role of driving within the transport and logistics industry.

Packaging Rules

Requirements for achievement of the qualification 

A successful assessment outcome for a total of 18 to 19 units  of competency (depending on the group selected) comprising:

  • 6 core units  listed below

plus

  • at least one licensing or industry unit  relevant to the vehicle type applicable to the job role listed below

plus

  • all units  within one  of the selected group (job roles)  listed below

plus

  • 6 elective units  which may be taken from the elective units listed below, or may include up to 3 units  which may be drawn with appropriate contextualisation from this Training Package, and/or from Certificate II qualifications in other relevant nationally endorsed Training Package or accredited course.

Core Units 

Field 

Unit 

D 

Load Handling 

TLID1001A

Shift materials safely using manual handling methods

E 

Communication and Calculation 

TLIE1005A

Carry out basic workplace calculations

F 

Safety Management 

TLIF1001A

Follow occupational health and safety procedures

TLIF2010A

Apply fatigue management strategies

H 

Route Planning and Navigation 

TLIH2001A

Interpret road maps and navigate pre-determined routes

L 

Resource Management 

TLIL1001A

Complete workplace orientation/induction procedures

Select at least one licensing or industry unit relevant to the vehicle type applicable to the job role: 

Field 

Unit 

C 

Vehicle Operation 

TLIC1051A

Operate commercial vehicle

TLIC2009A

Drive taxicab

TLIC2012A

Ride courier/delivery motorcycle

TLIC2002A

Drive light rigid vehicle

TLIC3003A

Drive medium rigid vehicle

TLIC3004A

Drive heavy rigid vehicle

LIC 

Licensing  

TLILIC2014B

Licence to drive light rigid vehicle

TLILIC2015B

Licence to drive medium rigid vehicle

TLILIC2016B

Licence to drive heavy rigid vehicle

Select one group (job role) from the following options: 

Group A: Medium Freight

Group B: Tow Truck

Group C: Taxi

Group D: Community Service

Group E: General

Group A: Medium Freight 

Field 

Unit 

B 

Equipment Checking and Maintenance 

TLIB2004A

Carry out vehicle inspection

D 

Load Handling 

TLID2004A

Load and unload goods/cargo

E 

Communication and Calculation 

TLIE3004A

Prepare workplace documents

TLIE2008A

Process workplace documentation

F 

Safety Management 

TLIF2006A

Apply accident-emergency procedures

I 

Customer Service 

TLII1002A

Apply customer service skills

Group B: Tow Truck 

Field 

Unit 

B 

Equipment Checking and Maintenance 

TLIB2079A

Set up and secure a towing situation

C 

Vehicle Operation 

TLIC3035A

Manage the operation of a tow truck

D 

Load Handling 

TLID2004A

Load and unload goods/cargo

E 

Communication and Calculation 

TLIE2008A

Process workplace documentation

I 

Customer Service 

TLII1002A

Apply customer service skills

Group C: Taxi 

Field 

Unit 

B 

Equipment Checking and Maintenance 

TLIB2090A

Use communication systems in a taxicab

F 

Safety Management 

TLIF2072A

Comply with safety and security procedures

H 

Route Planning and Navigation 

TLIH3004A

Identify major roads, services and attractions

I 

Customer Service 

TLII2019A

Provide taxicab customer service

L 

Resource Management 

TLIL2060A

Complete induction to the transport industry

P 

Administration and Finance 

TLIP2037A

Carry out financial transactions and maintain records

Group D: Community Service 

Field 

Unit 

B 

Equipment Checking and Maintenance 

TLIB2004A

Carry out vehicle inspection

C 

Vehicle Operation 

TLIC3011A

Transport passengers with disabilities

D 

Load Handling 

TLID2004A

Load and unload goods/cargo

E 

Communication and Calculation 

TLIE2008A

Process workplace documentation

F 

Safety Management 

TLIF2019A

Ensure a safe on-board passenger and working environment

J 

Quality 

TLIJ2001A

Apply quality procedures

Group E: General 

Field 

Unit 

A 

Handling Cargo/Stock 

TLIA1001A

Secure cargo

B 

Equipment Checking and Maintenance 

TLIB2004A

Carry out vehicle inspection

D 

Load Handling 

TLID2004A

Load and unload goods/cargo

E 

Communication and Calculation 

TLIE1003A

Participate in basic workplace communication

TLIE2008A

Process workplace documentation

I 

Customer Service 

TLII1002A

Apply customer service skills

General Elective Units 

Field 

Unit 

A 

Handling Cargo/Stock 

TLIA1001A

Secure cargo

TLIA2041A

Manually sort mail and parcels

TLIA2042A

Despatch mail

TLIA2043A

Consolidate mail

TLIA2044A

Carry out delivery operations

TLIA2045A

Process international parcels and letters

TLIA2046A

Process parcels and letters

TLIA2047A

Stream mail

SIRCDIS302

Deliver medicines to customers outside the pharmacy

B 

Equipment Checking and Maintenance 

TLIB1080A

Use, clean and maintain towing equipment

TLIB2004A

Carry out vehicle inspection

TLIB2079A

Set up and secure a towing situation

TLIB2090A

Use communication systems in a taxicab

C 

Vehicle Operation 

TLIC1013A

Ride courier/delivery bicycle

TLIC1051A

Operate commercial vehicle

TLIC2012A

Ride courier/delivery motorcycle

TLIC2040A

Provide wheelchair accessible taxi services to passengers with disabilities

TLIC2049A

Operate heavy vehicle on unsealed roads

TLIC3011A

Transport passengers with disabilities

TLIC3035A

Manage the operation of a tow truck

D 

Load Handling 

TLID2004A

Load and unload goods/cargo

TLID2029A

Prepare articles for delivery

E 

Communication and Calculation 

TLIE1003A

Participate in basic workplace communication

TLIE2008A

Process workplace documentation

TLIE3004A

Prepare workplace documents

F 

Safety Management 

TLIF2006A

Apply accident-emergency procedures

TLIF2019A

Ensure a safe on-board passenger and working environment

TLIF2072A

Comply with safety and security procedures

TLIF2092A

Demonstrate awareness of chain of responsibility regulations

H 

Route Planning and Navigation 

TLIH3002A

Plan and navigate routes

TLIH3004A

Identify major roads, services and attractions

I 

Customer Service 

TLII1002A

Apply customer service skills

TLII2019A

Provide taxicab customer service

J 

Quality 

TLIJ2001A

Apply quality procedures

K 

Technology 

TLIK2003A

Apply keyboard skills

TLIK2010A

Use infotechnology devices in the workplace

L 

Resource Management 

TLIL2060A

Complete induction to the transport industry

LIC 

Licensing 

TLILIC2014B

Licence to drive light rigid vehicle

TLILIC2015B

Licence to drive medium rigid vehicle

TLILIC2016B

Licence to drive heavy rigid vehicle

O 

Security 

TLIO2021A

Follow security procedures when working with goods

P 

Administration and Finance 

TLIP2030A

Conduct courier/delivery cash transactions

TLIP2037A

Carry out financial transactions and maintain records

U 

Environment 

TLIU1009A

Monitor plant and equipment in an environmentally

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